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Customer reviews: iCart Cart Drawer Cart Upsell

Develop by Shopify

Reviews (419)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of the "iCart Cart Drawer Cart Upsell" app, praising its ability to enhance sales through advanced upselling features and seamless integrations. Many appreciate the application's impact on increasing average order value and its smooth functionality. Support services are frequently highlighted for being prompt and reliable.

Key Strengths

  • Upselling and cross-selling features boost sales and average order value.
  • Reliable conversion tracking, crucial for ads optimization.
  • User-friendly setup and integration process.
  • Exceptional and responsive customer support, particularly highlighting individuals like Manoj and Mayank.
  • Flexibility and customization options.
  • Positive impact on reducing cart abandonment and enhancing customer experience.

Common Concerns

  • Issues with mobile responsiveness and compatibility on certain devices.
  • Some challenges with integration and conflicts with other apps and themes.
  • Learning curve and complexity for new users.
  • Concerns over billing for POS orders when considered unnecessary.
  • Occasional cart malfunction during critical sales events like Black Friday.

Final Thoughts

The "iCart Cart Drawer Cart Upsell" app is largely well-received by merchants for its robust feature set that significantly enhances sales potential. While there are some drawbacks, such as technical issues and initial learning challenges, the app's strong customer service and effectiveness in increasing revenue make it a recommended choice for e-commerce businesses looking to optimize their cart performance.

Randromet

Jan 29, 2026  on Shopify

I have just finished integrating iCart in my store and it continuously felt like this has been the app I needed for the cart section of my store to be complete. The iCart team was amazing, always ready and available at short notices. Thank you Hemadri, Yashvanti, and other iCart team members.

Zenon

Jan 29, 2026  on Shopify

I have no experience in design or upselling, this app makes it easier for me to implement all the offers I could think of, I would highly recommend to a starter.

ShopHealthyLIFESPAN

Jan 22, 2026  on Shopify

Excellent customer service. They really support their app. Patient and kind. The app functions well and is a great value.

Twigsy

Jan 08, 2026  on Shopify

Thanks Mayank for your support. I was having some trouble figuring out of to layer my 3 tier of discounts. And I got immediate support and got everything in order within minutes.

Laxvani

Jan 02, 2026  on Shopify

Thanks Hemadri for all the assistance over the call for helping to setup and plan the icart on my website. Much appreciated and thanks for all your time!!

eSeats Travel

Dec 26, 2025  on Shopify

Mayank is an incredible support person. He was able to help us get the software set up very quickly and answered all my questions. I look forward to a long relationship with this company!

My Maga Swag

Dec 26, 2025  on Shopify

This is the one mission critical app I have. The app is simple to use, cleverly designed, and is packed with options to improve ATC and reduce abandonment. Customer support is responsive and will get the extra step to help you make the most of the app. Highly recommend!

Nourish Meal Delivery

Dec 17, 2025  on Shopify

Very helpful support, I got to have a free call and they are helping me customize. Also very easy to setup and fun features like confetti attract more customers. Thank you!

Glam Haus Beauty

Dec 17, 2025  on Shopify

Customer Support is a pleasure to work with and this app really has all the checkout benefits you might need for your store. Highly recommend!

Balto® USA

Dec 11, 2025  on Shopify

Great support from this developer, they are always quick to respond and resolve any issues we may encounter. Easy to set up and use.

Sample Dreams

Dec 11, 2025  on Shopify

The app is great — it includes both a quick cart and a main cart, while most other apps only offer a quick cart. It also has a free shipping bar and very easy design customization options. The support team is amazing. I had two feature requests, and both were fulfilled within just two days. One more improvement that could be added: In the widget settings, you can currently only create a discount for buying three of the same product. It would be great if the app also allowed a discount for any three different products in the cart.

Feel Awsm

Dec 11, 2025  on Shopify

the servise is top nutch, specialy Hemadri , who was really helpful organizing the app. i recomend using this app for all e-commerce stores.

SHOPWHEELXPRESS

Dec 09, 2025  on Shopify

They went above and beyond with their customer service and help. They fixed issues I had as well, and extra work for more customization tailored to my needs. Highly recommend this app!

Hamuq

Dec 08, 2025  on Shopify

App has been great so far. Customer service in the live chat was even better. They helped customize some font sizing for me that I wouldn't have been able to do without them.

NISI HAUS

Nov 25, 2025  on Shopify

Our support officer Manoj was incredible. He should get a raise! excellent customer service and actually cared about achieving what we needed.

gaiafinejewels

Nov 20, 2025  on Shopify

Good customer service, prompt reply and lots of customization available. Excited to sell more with this app.

Trenzify Store

Nov 17, 2025  on Shopify

Mayank Sir was very helpful, he helped with the setup of my ATC for my store. He went out of the way for suggestions. Thanks team.

Skin Society

Sep 30, 2025  on Shopify

This app is absolutely genius! It’s intuitive, efficient, and makes everything so much easier to manage. What makes it even better is the amazing support team behind it always responsive, professional, and genuinely helpful. Highly recommended!

OKS GEAR

Sep 25, 2025  on Shopify

Great support team — helped me quickly resolve my iCart setup. The app works smoothly and delivers exactly what I needed.

Swan Jewels

Sep 10, 2025  on Shopify

Had an excellent experience with the iCart support team! They were helpful, responsive, and made the whole process smooth and hassle-free. Highly recommend their service

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