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Customer reviews: iCart Cart Drawer Cart Upsell

Reviews (581)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of the "iCart Cart Drawer Cart Upsell" app, praising its ability to enhance sales through advanced upselling features and seamless integrations. Many appreciate the application's impact on increasing average order value and its smooth functionality. Support services are frequently highlighted for being prompt and reliable.

Key Strengths

  • Upselling and cross-selling features boost sales and average order value.
  • Reliable conversion tracking, crucial for ads optimization.
  • User-friendly setup and integration process.
  • Exceptional and responsive customer support, particularly highlighting individuals like Manoj and Mayank.
  • Flexibility and customization options.
  • Positive impact on reducing cart abandonment and enhancing customer experience.

Common Concerns

  • Issues with mobile responsiveness and compatibility on certain devices.
  • Some challenges with integration and conflicts with other apps and themes.
  • Learning curve and complexity for new users.
  • Concerns over billing for POS orders when considered unnecessary.
  • Occasional cart malfunction during critical sales events like Black Friday.

Final Thoughts

The "iCart Cart Drawer Cart Upsell" app is largely well-received by merchants for its robust feature set that significantly enhances sales potential. While there are some drawbacks, such as technical issues and initial learning challenges, the app's strong customer service and effectiveness in increasing revenue make it a recommended choice for e-commerce businesses looking to optimize their cart performance.

My Store

Feb 18, 2025  on Shopify

After checking, installing, many app options, we decided on this one. we found that this app had the best flexibility, speed of setup, and ease of use. Definitely worth a try!!

Think Academy

Feb 13, 2025  on Shopify

We chose the free plan but the APP still charged the money. We have tried to contact the support team but they did no solve it. Bad experience

FEUERSTEIN

Jan 29, 2025  on Shopify

A great app for the cart and very reliable and helpful support. I had problems with the translation of iCart with Weglot. Support immediately made the appropriate settings in Weglot (Dynamic Elements).

Torque Pharma

Jan 01, 2025  on Shopify

I started Icart last month, and it has a great option to set up a discount on every step. It also offers upsells. It's the best cart app for a Ecom store.

Tia Naturals

Dec 18, 2024  on Shopify

If you are running google ads or other ads, you must give this app a try. Majority of "Sticky shopping cart" apps cannot track "Check-out" button conversion. But this app can track Check-out action conversion which is very important for ads optimization. We were using another free app, but it could not track conversion. Tried couple of paid ones, surprisingly not all the paid app can track conversion. So, this is good. Customer support is also helpful.

FIVE POCKET

Dec 07, 2024  on Shopify

Worked well until today... Impossible for my customers to add to cart on mobile. And impossible to download the app again! Please correct this because your app was great!

GLOWPERK

Dec 04, 2024  on Shopify

1. We incurred a loss of 30K USD. We discovered this after customer complaints: the cart drawer is not responsive and so small and does not work on some devices. 2. There are no cart drawer design templates, and the CSS is insufficient. 3. The UI/UX is not user-friendly. 4. The company does not have enough employees, and only junior developers are available. 5. No one speaks English; translation into Hindi is required. 6. It is not compatible with other applications. Custom JS needs to be added for "add to cart" triggers, which is not the case with other applications. 7. It does not automatically fetch custom attributes or options, whereas other applications do.

yourgifts.com.au

Dec 01, 2024  on Shopify

This is the best cart drawer I've come across. I've explored many drawer apps on Shopify, and this one truly stands out. It's simple, easy to use, and lightweight. Additionally, it integrates seamlessly with Orichi - Bundle Volume Discount, offering a fantastic free bundle. Both are excellent tools, and I'm really impressed with their performance.

Sentir Parfum

Nov 28, 2024  on Shopify

This cart stops working right now in the middle of Black Friday! Please get in contact with us ASAP. This is unacceptable!

This Dog's Life

Nov 25, 2024  on Shopify

I am super excited about this app. I just installed it, and I think it offers everything I need in one app. I was having a bit of trouble with some of the customizations needed, and Manoj was super helpful -- even jumping on a Zoom with me. Thank you!

Vahlura

Nov 20, 2024  on Shopify

Good app that allows upsells and the customer support was available via live cchat and call where they resolved my issue.

BeyClub Shop

Nov 11, 2024  on Shopify

Genial aplicación , aumenta si o si las ventas de tu tienda. No hay chance a que no lo haga. Además, la atención al cliente SUBLIME. Recomendadísima

SVAKOM

Oct 09, 2024  on Shopify

quick response. Our store has increased at least 10% sales because of the bundles and upsell function. Thanks for the app team coopeartion and good solution for app conflicts.

ORBELYA

Oct 07, 2024  on Shopify

Manoj was professionnal and fast! He resolved my problem in 5 mins just before the launch of my store its insane! Great application, nice look thanks :D

Uniikone

Oct 06, 2024  on Shopify

Fantastic app! It’s easy to use and has improved our cart functionality significantly. The support team is super responsive and always quick to help with any issues. Highly recommend!

La Tienda de La Vecina

Sep 23, 2024  on Shopify

They solved my problem really quick because they assumed my POS orders as iCart orders, but after talking to their chat everything went alright!!

Versatile fashion store

Sep 17, 2024  on Shopify

Highly Recommended Shopify App for Enhanced Cart and Discounts Features I wanted to take a moment to express my satisfaction with your application, which has exceeded my expectations for managing my online store. The app includes essential features, such as the pop-up cart, which is extremely important to ensure that visitors don’t forget about their orders. Sometimes, a cart can be easily overlooked, but with this application, the cart stays visible and accessible, ensuring no order is left behind. Additionally, the app offers a dynamic discount bar, which displays any active discounts in my Shopify store. Whether they are set up within Shopify or directly through your app, they are automatically applied, making it incredibly easy for me to configure different types of promotions such as percentage discounts, free products, or other incentives. One of the features that has really impressed me is the app's ability to recommend additional discounted products directly in the cart. This greatly encourages customers to add more items to their order, which I believe will significantly increase my average order value. While I did initially encounter an issue when checking out, where an error appeared during the process, your technical support team was outstanding. Despite my delayed response and lack of immediate attention to the issue, your team remained persistent and committed to resolving it. With just a simple screenshot from my side, your team was able to identify and fix the issue. Now, the app works flawlessly. Given my experience, I highly recommend this application for its exceptional functionality and the dedication of your support team. It truly helps reduce cart abandonment and enhances the overall shopping experience. Thank you once again for your support and for providing such a valuable tool. Best regards, Manuel Álvarez Versatile Fashion Store

La Tienda de La Vecina

Sep 01, 2024  on Shopify

This app is absolute brazenness, an abuse and a robbery, since its use is exclusive online, but they also charge you for orders placed at POS, which is where I sell the most, and has been exploited. After many complaints and time wasted, they have fixed it, but they are not able to return the money they have charged and, and it does not belong to them. In the meantime 2 months where charged while making complaints and its 90€/month, that is 180€!!! So that I realize that no matter how much they try to change now it's too late, I have lost a lot of money.

Radiella

Sep 01, 2024  on Shopify

I've been using iCart Cart Drawer as my cart page, and it has truly made a difference in my store's performance. The app is easy to set up and has significantly improved my overall conversions. I love that it allows me to seamlessly add upsells, discount offers, and gifts, which not only enhance the shopping experience but also increase my average order value. It's a simple yet effective tool that I highly recommend to any Shopify store owner looking to boost their sales.

Savvy Stylish

Aug 29, 2024  on Shopify

I will admit there is a bit of learning curve to use the app, but once you figure it out it’s such a breeze. There is good YouTube videos, and manoj/ support team are awesome! We encountered an issue and they fixed it as promised and kept us updated as well. I recommend this app!

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