MX: Helpdesk & Live Chat

Develop by Shopify

Free plan available

"Turn emails into tickets, streamline support, and speed up resolutions."

About MX: Helpdesk & Live Chat

Launched Oct 14, 2025

Built by Shopify

Address

1968 Yeager Ave, La Verne, CA, 91750, US

Website Support Portal Privacy policy Tutorial FAQ Document

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(19 Reviews)

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Description

Free Helpdesk & Live Chat. Manage all customer support in one Unified inbox.

Centralize support in one place: turn customer emails into trackable helpdesk tickets. Capture key details up front to cut back-and-forth and speed resolution. Search and filter by status and topic, view full message history on every ticket, and keep your inbox organized.

See every inquiry in one unified helpdesk inbox so nothing gets missed.
Keep work organized by creating custom ticket statuses and workflow rules.
Engage visitors with live chat and view ticket history to resolve issues fast.

Top Helpful Reviews

Heavy Play

Dec 18, 2025 on Shopify

My experience with Mirasvit was outstanding. They implemented a custom code enhancement for me in just 48 hours and resolved an infrastructure bug the same day I submitted the ticket. Their support was prompt, professional, and effective, providing clear documentation and solutions. This exceptional responsiveness and commitment to customer satisfaction make them a highly recommended extension provider.

Magitek Repairs and Restoration

Dec 05, 2025 on Shopify

Incredible and easy to use! Plus, the developpers are really fast at fixing any issue that comes up. I highly recommend it. A game changer in customer support.