Hastedesk connects to your Shopify store and automatically handles the tasks questions your support team answers every day. It can cancel orders, update shipping addresses, look up order status, and answer product or policy questions — all without an employee. You control exactly what it can do. Set it to handle routine requests automatically or require approval for sensitive actions. When a conversation needs an employee, it escalates to your team inbox instantly.
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View order info and answer messages from your helpdesk.
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