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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (4,000)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

JudaSales

May 15, 2025  on Shopify

Ótimo app, porém quem não entende inglês, precisa utilizar o tradutor para falar com o suporte

Mason Luxor Men Fashion

May 15, 2025  on Shopify

Good app good service

My Podologie

May 14, 2025  on Shopify

Très bonne application et très bon service client, réactif et professionnel.

Magnesium Water Australia

May 14, 2025  on Shopify

Easy of use, thank you

Mayafreya.no

May 13, 2025  on Shopify

Symprosis has been a game-changer for our Shopify store. It’s incredibly easy to use, full of genuinely useful features, and the pricing is almost too good to be true for what you get. One of the biggest benefits for us is that it lets us manage all our product feeds in one place — for Google, Meta, and other third-party platforms. That alone has saved us a ton of time and hassle. The support is just as impressive. Sachin has gone above and beyond to help us out — always quick to respond, and really takes the time to understand what we need. We’ve even had features added based on our feedback, which is rare and very much appreciated. Highly recommend this app to any Shopify store looking for powerful features, smooth usability, and outstanding customer support.

Feelingirl

May 13, 2025  on Shopify

Ashvin help me solve the problem, thanks

GardenHearth

May 12, 2025  on Shopify

It's well known that Simprosys is the only app anyone should ever use for submitting their feeds. Packed with features you just can't find in any of the native apps, I'll admit it was a bit daunting at first, as someone new to CPC campaigns. But their support is super quick to respond and will walk you through anything you need; or even do it for you, if needed! Very grateful to Nilesh and the rest of the support team who have probably spent more than a couple of hours with me over the last week!

Nature & Chasse®

May 12, 2025  on Shopify

J’utilise l’application Simprosys Google Shopping Feed depuis plusieurs mois et j’en suis très satisfait. L’interface est claire, la synchronisation des produits est fluide, et surtout : le support est exceptionnel.

Splash Swimwear

May 12, 2025  on Shopify

We've been using the Simprosys Google Shopping Feed app for a while now and are extremely happy with its performance. The app is easy to use, keeps our product feed organized, and integrates smoothly with Google Merchant Center. A special shoutout to Siddharthan, who was incredibly helpful in resolving an issue we were facing. He provided clear guidance and went above and beyond to ensure everything was working perfectly. Highly recommend this app if you're looking for a reliable solution for managing your product feed and getting the support you need when it matters most.

Surveyor's Edge

May 12, 2025  on Shopify

Mehul was really helpful and helped me sort out my issue, with lots of patience!

sensejewels

May 09, 2025  on Shopify

Thank you for the quick and helpful support! You answered fast and clearly, and your help made the process much easier. Really appreciate it!

Bedrock Sandals

May 09, 2025  on Shopify

Making feed management easy and EXCEPTIONAL customer service.

Vestyge

May 09, 2025  on Shopify

Ótimo app, resolve tudo. O único problema é que demorei um pouco para entender como o app funcionava. Ele substitui totalmente o app google e shopping (não deixe ele conectado na shopify se vc tiver o simprosys instalado). Acabou que demorei um pouco para conseguir falar com o suporte ao vivo por que o horário util dele é em um fuso diferente Somente não esqueçam: O horário de suporte é no fuso da India, o APP é um app com base na India, então fique atento com os horário de chat ao vivo.

Mosmann Australia

May 09, 2025  on Shopify

Great customer support

REIGN Jewellery

May 08, 2025  on Shopify

Extremely helpful. I discovered things that I didn't know were needing my attention and it was solved in seconds. Thank you so much for the help!!

FlareSyn

May 08, 2025  on Shopify

The functions are powerful and the customer service staff is also very patient in helping to solve the problem The functions are powerful and the customer service staff is also very patient in helping to solve the problem

Bedsure

May 08, 2025  on Shopify

good customer service

Stay Free Shop

May 08, 2025  on Shopify

Great app! Does really help with implementation of all aspect of Google Merchant and Google ads settings. The team is very helpful and professional. We highly recommend!

Surveyor's Edge

May 08, 2025  on Shopify

Nilesh was really helpful as always!

GNP Defend

May 07, 2025  on Shopify

No support provided, and no email on app to communicate with at all. they on purpose hide their support to not hep with issues and concerns. I do not recommend app as their other Apps their

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