Google Shopping Feed App Review: Features & Ratings for Shopify

Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (4,008)

Overall rating

4.9

5

958
4

15
3

4
2

6
1

26

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

Outstanding customer support, frequently praised for responsiveness and helpfulness.
Easy to use with seamless integration with Google Merchant Center.
Efficient syncing of product feeds without slowing down website performance.
Comprehensive features for feed customization and optimization.
Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

Some users find the app interface not very intuitive initially.
A few reports of slow or unresponsive customer service in resolving issues.
App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
Concerns over detailed setup instructions and better training resources.
A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Homebound Essentials

Apr 18, 2024 on Shopify

An essential app for Google shopping. Great service too.

Your Pleasure Toys

Apr 18, 2024 on Shopify

great app! Ive been using for years and the support is fantastic!

Elite Kitchen 4U

Apr 17, 2024 on Shopify

very responsive team!

Diörja

Apr 17, 2024 on Shopify

I loved the service and the speed. Precision to help and the main thing is a friendly person on the other side to help with whatever is needed. I highly recommend the app.

Cozyla

Apr 17, 2024 on Shopify

Ashvin is one of the best support and fix the issue!!!

Janasya.com

Apr 17, 2024 on Shopify

I'm reaching out to share a concerning experience I've had with the Symprosys app, and to caution you against installing it on your Shopify store. This app has caused severe disruptions for many businesses, myself included, by leading to the loss of Google Feed in Merchant Center and, in some cases, resulting in accounts being banned from Google Ads. Despite these significant issues, it's astonishing that Symprosys is still active on the Shopify platform. What's even more troubling is the app's vindictive behavior upon subscription pause or uninstallation. Users have reported that Symprosys maliciously deletes their Google Feed as a way of "thanking" them for using the app. This is not just a betrayal of trust but a deliberate sabotage of your Google presence. Please heed this warning: do not install the Symprosys app on your Shopify store. It's imperative to safeguard your Google control and avoid the potential harm this app could inflict on your business. Spread the word among fellow merchants to prevent them from facing similar setbacks.

Abysse

Apr 16, 2024 on Shopify

Great app and team always fast to respond and help.

KUNU Store

Apr 16, 2024 on Shopify

erstklassiger Kundensupport! Wir hatten in Problem mit unserem Feed und uns wurde direkt sehr ausführlich geholfen.

Bliss Bathroom Supplies

Apr 16, 2024 on Shopify

Great customer service and help setting up.

redodopower-de

Apr 16, 2024 on Shopify

I would like to say that the customer service from this team was very professional and resolved my issue quickly. I am very grateful for their prompt help!

Techvue

Apr 16, 2024 on Shopify

Great customer service.

3ddruckboss

Apr 16, 2024 on Shopify

Great Support. The App works fine. Some issues in Merchant Center was fixed directly

Seafood Boss

Apr 15, 2024 on Shopify

Linked perfectly to GMC and easy to follow steps

Stonebaked Sanctuary

Apr 14, 2024 on Shopify

The customer service from Simprosys (In particular Shiva) is fantastic.

Naturcontact

Apr 14, 2024 on Shopify

Very good app and great customer service, also prompt and active to help if needed during weekend too, I recommend you if you run google campaigns and want to have a unified place to manage ads, merchant centre and analytics.

Beyond Holistic Health

Apr 13, 2024 on Shopify

Amazing customer service! Very difficult to find good customer service in the E-commerce space. 5 stars!

SIERAADEN

Apr 12, 2024 on Shopify

Abhishek Tiwari, He is great! He helped me quick and professionaly with my problems, even if it did not work immediately, he always take time and patients to help me solve things!! Thank you

V1CE

Apr 12, 2024 on Shopify

very good support team!

Casira

Apr 12, 2024 on Shopify

Amazing service!

Amara Madrid

Apr 12, 2024 on Shopify

Best app for google feed, and Nilesh from customer service was super kind and helpful!