Very flexible and customer support will help you set up, fix, or troubleshoot.

Good support from the team

Perfect customer support! You get a reply within a few seconds.

Good service!

Ashvin helped me in a very professional, friendly, and fast manner. At first, I felt quite overwhelmed by the issue and didn’t know how to solve it. Thanks to his clear instructions and quick responses, I was able to follow everything step by step – and the problem was successfully resolved. Thank you very much for the outstanding service – support like this is not something you find every day!

I’ve been using Simprosys Google Shopping Feed to manage my product feeds across multiple countries. I ran into an issue where some of my products were appearing multiple times in Merchant Center under the same ID, which I initially thought meant duplicate submissions. Google Search Console was also showing “missing price” errors across all my product pages under Product Snippets and Merchant Listings. What I thought would be a nightmare was resolved by the Simprosys team — Ashvin, Nilesh, and Sohil (apologies if I’m missing anyone). They were professional, responsive, and incredibly patient. They explained everything in detail, with screenshots, and walked me through how the feed structure actually works. Everything was resolved thanks to their expertise. If you’re selling across multiple markets and want a reliable feed management tool with excellent support, I highly recommend Simprosys.

All of a sudden their feed stopped working. and order flow got affected. Also no support on Saturday and Sunday. Means if we face any problem on Saturday and Sunday, we have to stop campaign and to install another tool for feed submission. Means business loss. This is not acceptable at all

We have recently migrated from Magento 2 to Shopify, previously we had the flexibility of mapping custom data, however Shopify is a little more restricted, however I reached out to Simprosys and they were able to help us map some custom metafields utilising custom labels, the whole setup of the feed and tracking was also very simple to follow so I highly recommend this shopping feed app!

Great app and support team

Très bonne expérience, les réponses du support technique sont très utiles

Awesome support!

The Simprosys technicians were very quick to understand my needs and enabled features I needed that weren't included in the default settings. Very quick and professional. Thank you.

Its a great app, helps to know you have all your integrations in one spot and able to alter them quickly and easily, with the added bonus to chat to support if needed.

Simprosys provides an exceptional service for Google Merchant Center. Their setup is incredibly well-organized, making a complex process feel seamless and straightforward. The support team is knowledgeable and efficient, quickly resolving any feed issues we encountered. Our product listings are now perfectly optimized, leading to a noticeable improvement in performance.

Best customer service the agents help untill the problem is resolved

I use the Simprosys Google Shopping Feed on two Shopify stores and have always found it simplifies the somewhat complex Google AdWords tracking setup. I recently had an issue where conversions suddenly stopped being recorded within the app and AdWords. After having no luck in pinpointing the issue I asked Simprosys support to take a look at my setup. The support from Saad was quick quick and thorough pinpointing a number of issues and mis-configurations, and the steps to correct these. Once I implemented the changes Saad ran a number of tests to confirm everything was running correctly and being tracked and recorded. I highly recommend Simprosys Google Shopping Feed for making the whole setup of AdWords tracking so much simpler. Their support is also amazing and some of the best I have received from Shopify App developers.

Simprosys service has been so friendly, supportive and very helpful. Thanks!!!