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Customer reviews: Simprosys Google Shopping Feed

Develop by Shopify

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (4,169)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Zen Abri

Aug 21, 2025  on Shopify

Great service from a great agent. Greatly appreciated

Bonnet-Docker.fr

Aug 20, 2025  on Shopify

great app and great experience with the tchat

Luminoya

Aug 20, 2025  on Shopify

This is the best app to manage your feeds. Chanchal Shukla is an awesome customer support agent. No brainer

BabyHaven

Aug 20, 2025  on Shopify

very good service, many thanks i will be back

Enea Studio

Aug 20, 2025  on Shopify

WWF DE Shop

Aug 20, 2025  on Shopify

The app works quite well and the customer service is pretty helpful when having questions.

Chic Organisée

Aug 20, 2025  on Shopify

Merci Saad le service est au top et rapide il prend le temps même d'aller visiter votre boutique pour résoudre le problème, j'avais rencontré un problème de suspension de mon compte googe Merchant center dans ma boutique et franchement, j'ai passé une semaine à chercher ou le problème et je n'ai pas trouvé et qu'and, j'ai contacté Simprosys Google le problème à régler dans 5 minutes

ANYCUBIC-CA

Aug 20, 2025  on Shopify

Thank you very much for your support

intoCooking

Aug 20, 2025  on Shopify

Silkinc

Aug 20, 2025  on Shopify

Davis Fashion

Aug 19, 2025  on Shopify

Good app with great customer support

RATTLESNAKE

Aug 19, 2025  on Shopify

Great app and a really good support. The chat opened quickly and Nehal answered all my questions re. GTINs.

Fatbike Masters

Aug 19, 2025  on Shopify

Superb app for GMC. In addition, it offers by far the best support available. Highly recommended!

Variety World

Aug 19, 2025  on Shopify

Great App and very helpful support!

Portrait By Numbers

Aug 19, 2025  on Shopify

This app is terrible and not user-friendly. I used it for 3 months and my Google Merchant Center account was suspended for “Website Needs Improvement,” even though my website was perfectly fine. When I reached out for help, they never responded to my emails. The app also sends way too many unnecessary product links to Google Merchant Center; most of them weren’t even from my website, and I have no idea where they came from. I only have about 500 products, but this app submitted data for over 121,000 product links. Because of this, my account was suspended. Thankfully, after Google’s manual review team checked everything, the issue was resolved. But this app and their customer support caused the problem in the first place. I don’t see why I should pay for a service that provides no real solution and ignores support requests. Avoid this app, it’s not worth the trouble.

Lotilie

Aug 19, 2025  on Shopify

Bombayvogue

Aug 19, 2025  on Shopify

Custom Planet

Aug 18, 2025  on Shopify

Superb support solved all questions with ease. All the best, J.

Minimal Wall

Aug 18, 2025  on Shopify

Great app, great support. Makes setting up feeds / settings for Google ads a lot easier.

SUBOO AU

Aug 18, 2025  on Shopify

The support is live and fast.

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