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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (4,000)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Lovey Prints

Mar 07, 2025  on Shopify

Amazing app literally does all the work for you and their support is so quick to respond with super helpful advice, all for a great price too. Thanks so much guys!

The Foot Care Shop

Mar 07, 2025  on Shopify

good

nice.stories

Mar 06, 2025  on Shopify

A great app, with a great customer service solving all issues very quickly. Using a csv file for updating some product infos is a bit time consuming - but this is the only thing I have to complain about.

Karaku

Mar 06, 2025  on Shopify

Outlande

Mar 06, 2025  on Shopify

Very helpfull staff. Will help with issues with the GMC as well. Perfect!

be.fems

Mar 06, 2025  on Shopify

Support is always very helpful and knowledagble, they're going to respond to any issue and help you. We've been overseeing multiple Shopify stores in the past and Symprosys is always our #1 choice! Highly recommend them

Canis Luxury

Mar 06, 2025  on Shopify

Hello Simprosys Team, Saad help me troubleshoot my problem. They help me very fast and it was very easy guiding me every step. Thank you again.

Truffle Guys UK

Mar 05, 2025  on Shopify

Very helpful support and much more helpful than googles own support! Highly recommended!

German Carpet Shop

Mar 05, 2025  on Shopify

Good

Fitness Emporium

Mar 05, 2025  on Shopify

ENGWE HU

Mar 05, 2025  on Shopify

really helpful

LUMICONCEPT

Mar 04, 2025  on Shopify

The Cat Lover Shop

Mar 04, 2025  on Shopify

The best app...

Mon Coeur

Mar 04, 2025  on Shopify

Customer support - Ashvin is super super helpful. He's patient and solve my issues perfectly.

AWNL Taiwan

Mar 04, 2025  on Shopify

A very useful application that helped me overcome Shopify's conversion tracking double-counting bug. We have been using it for 2 years, and I've used it for tracking ads across multiple platforms. It's very simple to use, and they keep updating it regularly. Additionally, their customer service is extremely responsive and attentive. This is one of the best experiences we've had with a Shopify app. I truly love it.

Trapo Singapore

Mar 03, 2025  on Shopify

Support are fast to fix the issue. Highly recommended

XS Connect

Mar 03, 2025  on Shopify

great product, great support

Chilled Rides

Mar 03, 2025  on Shopify

Very useful app and super-helpful staff. Ashvin, Nikunj and Shemant in particular went above and beyond in helping resolve some schema issues with my store this weekend. Highly recommended.

Miriam Art

Mar 01, 2025  on Shopify

Sachin Vaghela and all the Simprosys team were very helpful to us, helped us with conversion tracking, technical issues we were struggling, creating custom pixel event and more. Thank you very much Sachin!

BRILLIO

Mar 01, 2025  on Shopify

Excelente app, faz o que promete e muito mais. Além disso, o suporte é rápido e eficiente sempre.

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