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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (4,000)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Surveyor's Edge

May 06, 2025  on Shopify

Sachin Vaghela was really helpful!

LC SKINCARE

May 05, 2025  on Shopify

very good google and feed google merchants. have a lot of perks. support very good

My Store

May 05, 2025  on Shopify

I have a problem, but there is no way to contact them and i am their paid customer, earlier they used to have live support the now its not there...

Architecture In Music

May 05, 2025  on Shopify

This is a very powerful app. It lets me sync all my international feeds across many platrorms including Google Merchant Center. Customer Assistance is first class. knowledgeable and helpful staff that can solve very complex problems.

Doca House

May 04, 2025  on Shopify

The app for Google.

CoffeeVends

May 01, 2025  on Shopify

This is an absolutely fantastic app for those looking for a shopping feed other than what google provides. Everything is clear and easy to navigate, and the live support is fantastic. Constant updates also ensure you are updated with your store too, along with facebook and microsoft marketplace. 10/10

Sainbio

Apr 30, 2025  on Shopify

l'assistance vous aide et rapidement ! C'est parfait merci

O My Bag Amsterdam

Apr 30, 2025  on Shopify

Yes, does what it says and good price. Good customer service.

MomsBae

Apr 30, 2025  on Shopify

Amazing support and quick help made us import everything easily to google merchant center.

BienVie

Apr 30, 2025  on Shopify

Amarelinha Baby

Apr 29, 2025  on Shopify

Best app for Google, recommend for everyone.

Urban Caps

Apr 29, 2025  on Shopify

Staff are very supported always happy to help whenever needed.. been with that guys for more than 3 years never disappointed.. Highly recommended thanks

ELITAI

Apr 28, 2025  on Shopify

The support team at Simprosys is absolutely amazing! They patiently helped me resolve a complex setup issue between Google Merchant Center feeds and languages. Special thanks to Ashvin for his professionalism, clear communication, and quick action. The app itself is very powerful and flexible, but what really makes the difference is their outstanding support. Highly recommend Simprosys to anyone who needs reliable feed management and a team that truly cares about your success!

M.A.D Apparel

Apr 28, 2025  on Shopify

I have just started using the app and find it to be very easy to use and the customer service provided is exceptional

SEATONES

Apr 28, 2025  on Shopify

Excellent service from Nehal, helped me through product feed questions with ease

Timber & Ties

Apr 25, 2025  on Shopify

We had a great experience with the Simprosys technical help desk who helped resolve a very technical issue that I would never have been able to resolve on my own. The Simprosys team helped to resolve that final enhanced conversion piece of the Google Ads, which can really be a struggle!

Mukola

Apr 25, 2025  on Shopify

The live chat is very instant and professional, thank you very much! By the way, it support 3 free feeds of different markets which are very useful if you want to target multi countires.

Les Petits

Apr 24, 2025  on Shopify

Ashvin was super helpful fixing an issue we encountered with tracking after a theme update! He then also helped on another query i had, in no time at help. Thank you! These guys are always super helpful and proactive, keep up the good work!

Zekira

Apr 24, 2025  on Shopify

Great application to launch ads and synchronize your products. The support team is reactive and efficient to fix any issue. I recommend it.

Rocket Ebikes

Apr 24, 2025  on Shopify

Excellent help to resolve my issue with tracking events

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