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Customer reviews: Simprosys Google Shopping Feed

Develop by Shopify

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (4,169)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Melisande

Dec 18, 2025  on Shopify

Great app, excellent support, thank you! The support team was incredibly helpful and knowledgeable, thank you so much!

AIDA Whirlpools

Dec 17, 2025  on Shopify

The Simprosys support team was very helpful and responsive. The explanation was easy to understand and helped us move forward quickly. Thank you for the professional and reliable support — much appreciated!

Pat´s Guitars

Dec 17, 2025  on Shopify

top 5/5 ! very good support

starletcollections

Dec 17, 2025  on Shopify

Customer support has been amazing, found out the problem and solved it in record timing.

Pia Rossini Retail

Dec 17, 2025  on Shopify

Ashvin was very helpful. Understood the issue and handled it clearly, with patience and by illustrating everything with great diagrams. First class way to handle a query like this.

Ma cuisine idéale

Dec 16, 2025  on Shopify

Flashforge UK

Dec 16, 2025  on Shopify

The customer service team was very patient and professional in answering all sorts of questions. This software is worth using by more people.

Supersports Vietnam

Dec 16, 2025  on Shopify

Brushhoo

Dec 15, 2025  on Shopify

Nehal et Smriti Sharma était très compréhensif et a pu m'aider étape par étape. MERCI

Dinecks Sportwear

Dec 15, 2025  on Shopify

Fitgemixt

Dec 15, 2025  on Shopify

Unite Hockey

Dec 15, 2025  on Shopify

Awesome help from the support

Wigging It Etc

Dec 13, 2025  on Shopify

Simprosys is an "app" in name only-refreshing relic in a world dominated by AI with little or no human oversight by greedy corporations. IMO, it's more like an old fashioned customer service tech support with a dedicated staff of IRL human experts who don't treat people like they're daft for not being tech savvy. Simprosys is one of my favorite companies and my only paid app...I rarely give reviews, so why am I writing a review for a great little company at 5 am? Because I believe in giving credit where it's due and it's long overdue to thank and bring attention to Simprosys for a recent mayday rescue of our store and tiny business from a near fatal mess by a giant corporation. After weeks of being ignored by "Giant Corp" Simprosy's reply to my email came quickly, with a full analysis, course of action to resolve it... was done in a few hours! It's more valuable today's Al dominated customer support departments in major companies that. I reached out to them with my first catastrophe about 4 years before subscribed, they replied promptly with helpful links, suggest related videos. They always resolved issue or walked me through how to do it myself. No sales pressure. What sets the support staff at Simprosys apart from the usual "Einsteins" is that besides being professional, prompt and polite, over time, my "rescue" interactions with JAY built a rapport I thought couldn't be replicated. After Jay left, I was nervous about retelling my story to new people. Thankfully, the transition to SMRITI and ABHISHEK was seamless. They conveyed familiar calm and confidence- Simprosys attributes that reassured me to trust them to slay my catastrophies as always. A sincere thank you to everyone at Simprosys from Storm and everyone at Wigging It Etc. P} Written by Storm- 100%. 0% AI

Pflegetipp.de Shop

Dec 12, 2025  on Shopify

Great App and best support.

Ridena

Dec 12, 2025  on Shopify

Viareline

Dec 11, 2025  on Shopify

this service rocks! incredible value. they helped me fix a huge issue ith my store.

Nordic Sports Gear

Dec 11, 2025  on Shopify

Talked to a person called Aradhya who help me with setup questions and best practice with their app and that support was fantastic, their step guide's on how to operate things is so easy and smooth. I really recommend this app and this team. 5+

Massageliegenhaus

Dec 11, 2025  on Shopify

Best app with best customer support totally recommend

Ravel & Roam

Dec 10, 2025  on Shopify

Got me setup and migrated from the Google & YouTube app in minutes. Nirav helped me ensure I had no errors in my feed, and everything was super smooth. Great app, great functionality, great customer service!

PowerGen Store

Dec 10, 2025  on Shopify

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