Simprosys Google Shopping Feed logo

Customer reviews: Simprosys Google Shopping Feed

Reviews (6,594)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Masimia

Jan 29, 2025  on Shopify

everything merchant need very easy and great support

Space Furniture AU

Jan 29, 2025  on Shopify

Fantastic customer service. They take their time to understand the issue and provide detailed steps to resolve the problem. Much appreciated.

Laptops.ge

Jan 28, 2025  on Shopify

I have to say that the App is great so far :) The app's configuration options follow my needs. Support is absolutely helpful and amazing!

Confortomania

Jan 28, 2025  on Shopify

Nossa gratidão pelo excelente suporte prestado pela equipe do Simprosys. Desde o início, fomos atendidos com agilidade, profissionalismo e atenção. Nos ajudou a identificar melhorias importantes para nossa loja. Excelente serviço! Muito obrigado.

Eefje Elise

Jan 28, 2025  on Shopify

YUNIQUE GREEN-CLEAN-POWER

Jan 28, 2025  on Shopify

love this app , solve me a problem with google shopping !! I appreciate work of Ashvin , clear , fast !Thanks!

Betriebseinrichtung.de

Jan 28, 2025  on Shopify

Very good app for individual export to the Merchant Center and even better? The support. Response within 24 hours, customizations and feedback at no extra cost.

Lumea-ta.ro

Jan 27, 2025  on Shopify

Nilesh, was very pacient and helpfull with my requested tasks. Thank you!

Creama+

Jan 26, 2025  on Shopify

Very good customer support, friendly and helpful in overcoming all issues that arise.

Au comptoir des paniers

Jan 23, 2025  on Shopify

super SAV

Fine Color Jewels

Jan 23, 2025  on Shopify

Hi, I have onboarded this app recently and the support team is very co-operative and helped me set up the Feed on GMC and automated discounts. I would recommend this app for those who wish to set up the GMC. Thanks for the assistance

HarmoniLiving

Jan 22, 2025  on Shopify

Absolutely essential for efficient Google feed management! And a wonderfully responsive and helpful support team!

OllieBoo

Jan 22, 2025  on Shopify

In my opinion, its the best app to help you sell on Google. The features on the app are amazing. Best thing about it though, is the customer support. They are very helpful and responsive every step of the way whenever I have an issue on google. Definitely would recommend it as the best app for Google shopping feed

Dunethin House Designs

Jan 22, 2025  on Shopify

Simprosys helps to ensure your product feeds flow correctly into Google Merchant Centre (GMC). The developers provided great support; they went above and beyond to help our business solve our product feed issues in GMC.

Ms. Chu Soap & Beaut

Jan 22, 2025  on Shopify

Keval has been awesome in providing guidance and help to us, customer service is first class and it makes us very confident to have SImprosys take care of our GMC

Prokare

Jan 22, 2025  on Shopify

Worth the price

AU-Joybos

Jan 22, 2025  on Shopify

Answered my questions patiently, great service.

The Tap Collection

Jan 22, 2025  on Shopify

Easy to use and excellent customer support!

PALMONAS

Jan 22, 2025  on Shopify

Exceptional Tool for Google Shopping Feeds - As a Google Ads PPC Manager, I’ve worked with multiple feed management tools in last 4 years but Simprosys Google Shopping Feed stands out as one of the most reliable and efficient platforms I’ve used for over more than 2 years. The setup process was seamless, even for complex e-commerce stores. The platform's interface is intuitive, making it easy to map product attributes, exclude unwanted items, and optimize feeds to meet Google Merchant Center's requirements. The real-time sync feature has been a game-changer, ensuring that any updates in the store reflect promptly in the feed without any manual effort. What truly sets Simprosys apart is their customer support team. Any time I’ve faced an issue—be it feed disapproval, policy updates, or custom requirements—they’ve been incredibly responsive and proactive in resolving it. Additionally, the ability to filter and segment products based on categories, tags, or other attributes is incredibly useful for creating highly targeted campaigns. It has significantly improved our ROAS for Google Shopping campaigns. If you’re managing Google Shopping campaigns, I highly recommend Simprosys. It’s a tool designed with the marketer in mind, and it has made my day-to-day workflow much more efficient.

Fultera

Jan 21, 2025  on Shopify

Extremely happy with the service. They noticed some irregularities and issues with my merchant account and assisted me in rectifying it. Highly recommend and definitely an asset to your business.

Scroll to Top