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Customer reviews: Simprosys Google Shopping Feed

Reviews (6,782)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Brew-itCafe

Jun 21, 2024  on Shopify

thanks a-lot to Rucci and Sohil for helping with my Simprosys querys, they helped a lot to resolve google shopping issues. Looking to build a long term partnership with Simproysys going forward.

Plushnests

Jun 20, 2024  on Shopify

This app has everything you need for your Google shopping, especially with the Shopify changes regarding additional scripts. You can also use it for your Microsoft and Facebook feeds. It is easy to apply, the support videos are very easy to follow, and the support guys are excellent if you need any support.

handrwn

Jun 20, 2024  on Shopify

I was very impressed with the product from the Symprosis team. Dharmendra provided exceptional support, attentively listening to my concerns and offering both effective help and insightful suggestions.

Kensone

Jun 20, 2024  on Shopify

Very nice!

Le Walthert 瑞士乾酪專賣

Jun 20, 2024  on Shopify

I have been using this app for multiples shops I have and it is the best and easiest app to manage Google products and settings. Also extremely complete.

M4M Saneantes e EPIs

Jun 19, 2024  on Shopify

Os melhores do mundo, melhor app quando se trata de feed de catalogo! Confiem, pois a equipe e o suporte é acima da média =D

Double Stitch By Bedsure

Jun 19, 2024  on Shopify

good customer service, very helpful!

Little Lemons Prams LTD

Jun 19, 2024  on Shopify

The support team was very helpful and efficient would highly recommend :)

Haeska

Jun 19, 2024  on Shopify

saad was good support , help me a lot

Wacoal India

Jun 19, 2024  on Shopify

This app is incredibly useful, covering a wide range of features in a single platform. With this app, we can set up dynamic Facebook catalogs and Google feeds, manage product exclusions and inclusions in ads, track GA4 metrics, and much more. Additionally, the support team is responsive and typically resolves issues within a day. Overall, I'm very satisfied with the app's functionality and the support provided. It's worth using.

Soul Little

Jun 18, 2024  on Shopify

Always very helpfull!! Thank you Simprosys.

DistrictX

Jun 17, 2024  on Shopify

Symprosys works very nicely, it helped for example set up a feed in english as well in english easily with the help of their great support team

Dutch Craft Furniture

Jun 16, 2024  on Shopify

Very easy to use and customer support is excellent

Club Racers Garage

Jun 16, 2024  on Shopify

The app is super useful and the support team is even better - even when I was on the trial plan, they were happy and ready to help solve even the toughest (for me, at least) issues.

Perlenbraeute

Jun 16, 2024  on Shopify

Ich habe die App über die letzten Jahre für unterschiedliche Shops und hauptsächlich für Google Shopping verwendet. Ich bin super zufrieden mit der Funktionalität und den Anpassungsmöglichkeiten. Dass man darüber auch das Conversion Tracking mit ein paar Klicks einrichten kann, ist ein Bonus, den ich nur empfehlen kann. Bei offenen Fragen ist der Support immer sehr schnell und hilfreich. Preis-Leistung stimmt auch. Auf jeden Fall empfehlenswert!

Hubitus

Jun 16, 2024  on Shopify

good support

NIIMBOT

Jun 16, 2024  on Shopify

professional and easy to use, the customer service is good, really helpful tool for sales!

Thriving In Art

Jun 13, 2024  on Shopify

Great support and quickly response all the time!

Alpacka Raft

Jun 13, 2024  on Shopify

100% Stellar customer service - responsive and professional.

The Dress Outlet

Jun 12, 2024  on Shopify

Support is fantastic at helping out with issues and explaining step by step what needs to be done. I had an issue with products not generating errors and they helped me out with ease and explained what the root cause was and how to fix. Also helped by providing additional functionality in the app. Highly recommend.

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