Reviews: Simprosys Google Shopping Feed

Customer reviews: Simprosys Google Shopping Feed

Reviews (6,774)

Overall rating

4.9

5

734
4

13
3

2
2

6
1

24

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

Outstanding customer support, frequently praised for responsiveness and helpfulness.
Easy to use with seamless integration with Google Merchant Center.
Efficient syncing of product feeds without slowing down website performance.
Comprehensive features for feed customization and optimization.
Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

Some users find the app interface not very intuitive initially.
A few reports of slow or unresponsive customer service in resolving issues.
App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
Concerns over detailed setup instructions and better training resources.
A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Pedal Go

Apr 02, 2025 on Shopify

I want to say a huge thank you to simprosys. They have such a helpful team that honestly do what they can to help your business have success. Wouldn't put my trust anywhere else.

Shropshire Design

Apr 02, 2025 on Shopify

The team has always been super helpful and responsive when I've needed help - within minutes they're online and helping me out. Brilliant support from Ashvin this morning - thank you.

Better World Bio

Apr 01, 2025 on Shopify

Easy to set up and excellent customer service if you run into any problems!

Zarenza Australia

Apr 01, 2025 on Shopify

10/10, what a great support via livechat and mail!

Wheels of Bloor

Mar 31, 2025 on Shopify

Zensa

Mar 31, 2025 on Shopify

Works wonder, Support is top tier.

FabbGifts

Mar 31, 2025 on Shopify

My issue was resolved quickly and efficiently….Sachin did a great job

Loveramics Israel

Mar 31, 2025 on Shopify

the support team helped me with pixel issues. thanks

mia mai

Mar 31, 2025 on Shopify

This is certainly one of the best, if not the best Google Shopping Feed app in the Shopify store. Lot`s of features, very versatile and initially after having a small problem activating and linking campaigns with my shop, Ashvin helped me promptly to resolve the issue!

Hulala Home DE

Mar 28, 2025 on Shopify

good

Mary Luxe Boutique

Mar 27, 2025 on Shopify

Well, I've been using the app for a few days, and I'm so happy I finally found it! I spent almost a month trying to fix errors with Merchant and other issues. Thanks to this app, I managed to resolve everything in just a couple of days. Very helpful and useful!

Skywalkzy

Mar 27, 2025 on Shopify

Great support from Smriti Sharma

Root For Cute

Mar 27, 2025 on Shopify

Great App Support team!

SpazCycle

Mar 27, 2025 on Shopify

The app does what it says it can and has an excellent support. Someone hopped on at 130am CST to help me out.

Tinystands

Mar 26, 2025 on Shopify

Amazing online support from Nikunj!! Only just started using this app but I'm already VERY happy with the service :) :)

Spirit of Island

Mar 26, 2025 on Shopify

Super App, schneller Support!

herQs

Mar 25, 2025 on Shopify

Lovely app, and great support team!

GENTCREATE

Mar 25, 2025 on Shopify

Outstanding customer support - very technical, polite & on-point, special thanks to Ashvin, who is knowledgeable and was able to assist in highly-advanced technical inputs.

ÚCHÈ Fashion Brand

Mar 25, 2025 on Shopify

Amazing app which is very easy to use for newbies. The support is amazing with very good assistance every step of the way. They have really done a great job to make it easy to integrate your store with google, etc Highly recommended.

Cat-Proof Fence Rollers | Oscillot® North America

Mar 25, 2025 on Shopify

The app is top notch! But the service is even better. I have not seen anyone show that much care in customer service and dedication. Thank you guys very much. The app streamlined so many of my issues of synchronization with Google Merchant Center.