Reviews: Simprosys Google Shopping Feed

Customer reviews: Simprosys Google Shopping Feed

Reviews (6,598)

Overall rating

4.9

5

607
4

9
3

2
2

3
1

22

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

Outstanding customer support, frequently praised for responsiveness and helpfulness.
Easy to use with seamless integration with Google Merchant Center.
Efficient syncing of product feeds without slowing down website performance.
Comprehensive features for feed customization and optimization.
Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

Some users find the app interface not very intuitive initially.
A few reports of slow or unresponsive customer service in resolving issues.
App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
Concerns over detailed setup instructions and better training resources.
A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Your Pleasure Toys

Apr 18, 2024 on Shopify

great app! Ive been using for years and the support is fantastic!

Elite Kitchen 4U

Apr 17, 2024 on Shopify

very responsive team!

Diörja

Apr 17, 2024 on Shopify

I loved the service and the speed. Precision to help and the main thing is a friendly person on the other side to help with whatever is needed. I highly recommend the app.

Cozyla

Apr 17, 2024 on Shopify

Ashvin is one of the best support and fix the issue!!!

Abysse

Apr 16, 2024 on Shopify

Great app and team always fast to respond and help.

KUNU Store

Apr 16, 2024 on Shopify

erstklassiger Kundensupport! Wir hatten in Problem mit unserem Feed und uns wurde direkt sehr ausführlich geholfen.

Bliss Bathroom Supplies

Apr 16, 2024 on Shopify

Great customer service and help setting up.

redodopower-de

Apr 16, 2024 on Shopify

I would like to say that the customer service from this team was very professional and resolved my issue quickly. I am very grateful for their prompt help!

Techvue

Apr 16, 2024 on Shopify

Great customer service.

3ddruckboss

Apr 16, 2024 on Shopify

Great Support. The App works fine. Some issues in Merchant Center was fixed directly

Seafood Boss

Apr 15, 2024 on Shopify

Linked perfectly to GMC and easy to follow steps

Stonebaked Sanctuary

Apr 14, 2024 on Shopify

The customer service from Simprosys (In particular Shiva) is fantastic.

Naturcontact

Apr 14, 2024 on Shopify

Very good app and great customer service, also prompt and active to help if needed during weekend too, I recommend you if you run google campaigns and want to have a unified place to manage ads, merchant centre and analytics.

Beyond Holistic Health

Apr 13, 2024 on Shopify

Amazing customer service! Very difficult to find good customer service in the E-commerce space. 5 stars!

SIERAADEN

Apr 12, 2024 on Shopify

Abhishek Tiwari, He is great! He helped me quick and professionaly with my problems, even if it did not work immediately, he always take time and patients to help me solve things!! Thank you

V1CE

Apr 12, 2024 on Shopify

very good support team!

Casira

Apr 12, 2024 on Shopify

Amazing service!

Amara Madrid

Apr 12, 2024 on Shopify

Best app for google feed, and Nilesh from customer service was super kind and helpful!

OAK & ELK

Apr 12, 2024 on Shopify

Ajit was incredibly helpful! Thanks to this app, I could block a persistent bot that kept adding products to my cart from multiple addresses without making a purchase.

Lovedema

Apr 11, 2024 on Shopify

The app is excellent for those looking to maintain efficient control over Google Ads campaigns. Its integration with Facebook and Pinterest within the app itself greatly facilitates the integrated management of different advertising platforms. Additionally, the support provided is top-notch, with a dedicated, agile team always ready to assist. I also highlight the variety of features available in the app, making the campaign management experience even more comprehensive and effective. I highly recommend it to anyone seeking a complete and reliable solution to optimize their digital marketing strategies.