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Customer reviews: Simprosys Google Shopping Feed

Reviews (6,782)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Mein Malen nach Zahlen

Aug 12, 2024  on Shopify

Great support, helped me a lot with my issue. Great App aswell:)

La Boutique du Chien

Aug 12, 2024  on Shopify

Thanks to Sachin who quickly fix my issues ;)

Cloth and Carry

Aug 11, 2024  on Shopify

This app is connecting my store with Google, Bing, Pinterest and Meta. It was easy to setup, and the customer service is great - fast, efficient and incredibly helpful. Highly recommend.

WINDONE

Aug 11, 2024  on Shopify

very good

Techwear Australia

Aug 11, 2024  on Shopify

Thanks Dharmendra for the support helping setting up an accurate tracking between Google Ads campaign and Shopify.

Vem-K

Aug 11, 2024  on Shopify

Gábor Buza Neto Vem-k Rua Prof. Gábor Buza, no. 58 , Bairro Lagoa dos Mares Confins, MInas Gerais - Brasil 12/Agosto/2024 À Equipe da Simprosys, Espero que esta mensagem os encontre bem. Gostaria de expressar minha profunda gratidão pelo excelente serviço prestado pela equipe da Simprosys. Desde o início da nossa parceria, fiquei impressionado com prontidão e dedicação que vocês demonstram em todas as interações. Gostaria de destacar alguns aspectos específicos que considero fundamentais para o sucesso contínuo da nossa colaboração: Respostas Rápidas e Eficientes: A rapidez com que vocês respondem aos nossos questionamentos é notável. Saber que podemos contar com uma resposta ágil, especialmente em momentos críticos, traz uma tranquilidade inestimável. Sugestões Baseadas em Análises Precisas: As sugestões oferecidas pela equipe são sempre fundamentadas em análises detalhadas e específicas da nossa loja. Isso nos permite tomar decisões mais informadas e, consequentemente, melhorar a performance do nosso negócio. Proatividade na Solução de Problemas: A abordagem proativa da equipe em identificar e resolver possíveis problemas antes que eles se tornem críticos é um diferencial que merece ser destacado. Isso demonstra o compromisso da Simprosys com o sucesso dos seus clientes. Suporte Personalizado: O suporte personalizado que recebemos, ajustado às nossas necessidades específicas, é outro fator que nos faz confiar plenamente nos serviços oferecidos por vocês. Parceria Confiável: A consistência e confiabilidade dos serviços prestados criam um ambiente de confiança. Agradeço imensamente a todos os membros da equipe da Simprosys pela dedicação, profissionalismo e excelência. Estou certo de que continuaremos a colher grandes frutos dessa parceria. Com sincera gratidão, Gábor Buza Vem-K

Discount Crystals

Aug 11, 2024  on Shopify

I have used Simprosys with multiple Shopify stores and will continue to include it as a must-install app for my own and other Shopify stores. It makes setup with Google (and Facebook) incredibly easy. But most of all, their support is top-notch. I missed a step in setup (because of Shopify Checkout Extensibility) and Simprosys' team was able to track down the issue and get it resolved quickly.

Elite Gyms

Aug 08, 2024  on Shopify

Really helped me set up my ad's. Online chat support was great!

Vernier Store

Aug 07, 2024  on Shopify

The best app out there for handling your google shopping feed! I have been using for half a decade. Great support and they solve any issues that you have. Don't go anywhere else for your feed.

MyCoffeeCup.de

Aug 07, 2024  on Shopify

Great support, and amazing features!

VANN bottles

Aug 06, 2024  on Shopify

Really good service!!

BayillaBikes

Aug 06, 2024  on Shopify

I needed some help and booked in a call to be guided so i didn't make any mistakes, Sohil was fantastic and helped resolve the issue in less than 10 minutes. Thank you for your help1

Artisan Ceramica

Aug 06, 2024  on Shopify

Top support everytime with this feed management app developer! Helped talk through and resolve a complex multi country feed issue and meta field issue.

Hikari

Aug 06, 2024  on Shopify

Really great customer support. Recommended!

Survive Scouts

Aug 05, 2024  on Shopify

Great support

Peter Solberg

Aug 05, 2024  on Shopify

Great, took all the load off my chest regarding uploading my products to GMC, made everything easy and comprehendable. Wonderful support too!

Made of Sundays

Aug 05, 2024  on Shopify

Great app with a wide range of functionalities and good support. Very reasonable pricing for multi-language feeds which is great for small international shops like ours.

Osyris

Aug 05, 2024  on Shopify

10/10 customer support

Côté Cuir

Aug 02, 2024  on Shopify

This app works great for creating Google Shopping feeds and it's not complicated to use. They have many well-made tutorial videos to understand the app's features. The service is excellent and they answer all questions. It would be great to have the ability to upload custom product images.

African-Avenue

Jul 31, 2024  on Shopify

Great app to sync your catalogue & manage it. Symprosis is very helpful !

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