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Customer reviews: Simprosys Google Shopping Feed

Develop by Shopify

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (4,169)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Mamanpepite

Aug 06, 2025  on Shopify

The service was clear, fast, and professional. The team answered my questions and guided me precisely. Thank you for the efficient support.

CHAIRUS

Aug 06, 2025  on Shopify

Decor Interiors - House & Home

Aug 06, 2025  on Shopify

I had a few issues from my end after implementing the tracking through the app. I contact the guys in support to see if everything was tracking from their end. Screenshots were sent of the apps tracking and of my google ads account tracking purchases etc. Everything was firing and was working well. We have had some issues in the past in regards to tracking which caused our account to basically go into melt down...not fun!! It just reassuring to have an expert on the other end that you can contact with any issues. Thanks again

Head Shoulders Toes & Bows

Aug 06, 2025  on Shopify

Very flexible and customer support will help you set up, fix, or troubleshoot.

Bijaseeds

Aug 06, 2025  on Shopify

Good support from the team

ANNAFOXY

Aug 05, 2025  on Shopify

Gentleman Pro

Aug 05, 2025  on Shopify

Perfect customer support! You get a reply within a few seconds.

Loft31

Aug 05, 2025  on Shopify

Good service!

Zumbamboo

Aug 05, 2025  on Shopify

Pfotenheld

Aug 05, 2025  on Shopify

Ashvin helped me in a very professional, friendly, and fast manner. At first, I felt quite overwhelmed by the issue and didn’t know how to solve it. Thanks to his clear instructions and quick responses, I was able to follow everything step by step – and the problem was successfully resolved. Thank you very much for the outstanding service – support like this is not something you find every day!

Madnice

Aug 04, 2025  on Shopify

I’ve been using Simprosys Google Shopping Feed to manage my product feeds across multiple countries. I ran into an issue where some of my products were appearing multiple times in Merchant Center under the same ID, which I initially thought meant duplicate submissions. Google Search Console was also showing “missing price” errors across all my product pages under Product Snippets and Merchant Listings. What I thought would be a nightmare was resolved by the Simprosys team — Ashvin, Nilesh, and Sohil (apologies if I’m missing anyone). They were professional, responsive, and incredibly patient. They explained everything in detail, with screenshots, and walked me through how the feed structure actually works. Everything was resolved thanks to their expertise. If you’re selling across multiple markets and want a reliable feed management tool with excellent support, I highly recommend Simprosys.

TAP 'N' SHOWER

Jul 31, 2025  on Shopify

We have recently migrated from Magento 2 to Shopify, previously we had the flexibility of mapping custom data, however Shopify is a little more restricted, however I reached out to Simprosys and they were able to help us map some custom metafields utilising custom labels, the whole setup of the feed and tracking was also very simple to follow so I highly recommend this shopping feed app!

cafematernity

Jul 31, 2025  on Shopify

iHelios Living

Jul 31, 2025  on Shopify

Great app and support team

Patte à Chat

Jul 31, 2025  on Shopify

Très bonne expérience, les réponses du support technique sont très utiles

LEFAYA

Jul 31, 2025  on Shopify

Awesome support!

Lustory

Jul 31, 2025  on Shopify

The Simprosys technicians were very quick to understand my needs and enabled features I needed that weren't included in the default settings. Very quick and professional. Thank you.

GND Fitness

Jul 31, 2025  on Shopify

Its a great app, helps to know you have all your integrations in one spot and able to alter them quickly and easily, with the added bonus to chat to support if needed.

Giffywalls

Jul 31, 2025  on Shopify

Simprosys provides an exceptional service for Google Merchant Center. Their setup is incredibly well-organized, making a complex process feel seamless and straightforward. The support team is knowledgeable and efficient, quickly resolving any feed issues we encountered. Our product listings are now perfectly optimized, leading to a noticeable improvement in performance.

My Store

Jul 30, 2025  on Shopify

Best customer service the agents help untill the problem is resolved

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