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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (3,966)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Canis Luxury

Mar 06, 2025  on Shopify

Hello Simprosys Team, Saad help me troubleshoot my problem. They help me very fast and it was very easy guiding me every step. Thank you again.

Truffle Guys UK

Mar 05, 2025  on Shopify

Very helpful support and much more helpful than googles own support! Highly recommended!

German Carpet Shop

Mar 05, 2025  on Shopify

Good

Fitness Emporium

Mar 05, 2025  on Shopify

ENGWE HU

Mar 05, 2025  on Shopify

really helpful

The Cat Lover Shop

Mar 04, 2025  on Shopify

The best app...

Mon Coeur

Mar 04, 2025  on Shopify

Customer support - Ashvin is super super helpful. He's patient and solve my issues perfectly.

AWNL Taiwan

Mar 04, 2025  on Shopify

A very useful application that helped me overcome Shopify's conversion tracking double-counting bug. We have been using it for 2 years, and I've used it for tracking ads across multiple platforms. It's very simple to use, and they keep updating it regularly. Additionally, their customer service is extremely responsive and attentive. This is one of the best experiences we've had with a Shopify app. I truly love it.

Trapo Singapore

Mar 03, 2025  on Shopify

Support are fast to fix the issue. Highly recommended

XS Connect

Mar 03, 2025  on Shopify

great product, great support

Chilled Rides

Mar 03, 2025  on Shopify

Very useful app and super-helpful staff. Ashvin, Nikunj and Shemant in particular went above and beyond in helping resolve some schema issues with my store this weekend. Highly recommended.

Miriam Art

Mar 01, 2025  on Shopify

Sachin Vaghela and all the Simprosys team were very helpful to us, helped us with conversion tracking, technical issues we were struggling, creating custom pixel event and more. Thank you very much Sachin!

BRILLIO

Mar 01, 2025  on Shopify

Excelente app, faz o que promete e muito mais. Além disso, o suporte é rápido e eficiente sempre.

The Optical Hut

Feb 28, 2025  on Shopify

Support so far has been top-notch and invaluable. It is exactly what you need when venturing into new realms of technology and complex data syncs (well, for me, they are). Highly recommend :-D

Base Camp Food

Feb 27, 2025  on Shopify

Great app and great support, thank you.

oonooo

Feb 27, 2025  on Shopify

The response was efficient, the program was clean and able to quickly address the user's needs.

Gleamy

Feb 27, 2025  on Shopify

I contacted the customer service again with an issue coming from my GMC. I got response in less then two minutes and the complex problem has been fixed in less than 15 mins. Well done simprosys, keep up with the good work. Thank you

Time Catcher Clothing

Feb 27, 2025  on Shopify

good.

The Aquascape Shop

Feb 27, 2025  on Shopify

Exceptional Support from Simprosys Team! ⭐⭐⭐⭐⭐ I can't thank the Simprosys support team enough for their outstanding assistance with troubleshooting my Google Shopping feed for Google Merchant. From the very start, they were incredibly responsive, patient, and knowledgeable, guiding me through every issue I faced. Not only did they help me identify and correct the mistakes in my feed, but they also went above and beyond by performing fixes on my behalf. Their attention to detail and willingness to ensure everything was correctly set up made a huge difference in getting my products approved. Their level of customer service is truly top-notch, and I highly recommend Simprosys to anyone needing expert help with their Google Shopping feed. Thank you again for your exceptional support!

PaperLanternStore.com - Paper Lanterns, Decor, Party Lights & More

Feb 27, 2025  on Shopify

Responsive and Helpful support. Recommend.

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