Reviews: Simprosys Google Shopping Feed

Customer reviews: Simprosys Google Shopping Feed

Reviews (6,598)

Overall rating

4.9

5

607
4

9
3

2
2

3
1

22

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

Outstanding customer support, frequently praised for responsiveness and helpfulness.
Easy to use with seamless integration with Google Merchant Center.
Efficient syncing of product feeds without slowing down website performance.
Comprehensive features for feed customization and optimization.
Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

Some users find the app interface not very intuitive initially.
A few reports of slow or unresponsive customer service in resolving issues.
App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
Concerns over detailed setup instructions and better training resources.
A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Club Racers Garage

Jun 16, 2024 on Shopify

The app is super useful and the support team is even better - even when I was on the trial plan, they were happy and ready to help solve even the toughest (for me, at least) issues.

Perlenbraeute

Jun 16, 2024 on Shopify

Ich habe die App über die letzten Jahre für unterschiedliche Shops und hauptsächlich für Google Shopping verwendet. Ich bin super zufrieden mit der Funktionalität und den Anpassungsmöglichkeiten. Dass man darüber auch das Conversion Tracking mit ein paar Klicks einrichten kann, ist ein Bonus, den ich nur empfehlen kann. Bei offenen Fragen ist der Support immer sehr schnell und hilfreich. Preis-Leistung stimmt auch. Auf jeden Fall empfehlenswert!

Hubitus

Jun 16, 2024 on Shopify

good support

NIIMBOT

Jun 16, 2024 on Shopify

professional and easy to use, the customer service is good, really helpful tool for sales!

Thriving In Art

Jun 13, 2024 on Shopify

Great support and quickly response all the time!

Alpacka Raft

Jun 13, 2024 on Shopify

100% Stellar customer service - responsive and professional.

The Dress Outlet

Jun 12, 2024 on Shopify

Support is fantastic at helping out with issues and explaining step by step what needs to be done. I had an issue with products not generating errors and they helped me out with ease and explained what the root cause was and how to fix. Also helped by providing additional functionality in the app. Highly recommend.

Unimmee

Jun 12, 2024 on Shopify

非常有耐心，帮我解决问题

AutoAce

Jun 11, 2024 on Shopify

Great customer support and they solve any issues very quickly!

Innovist

Jun 11, 2024 on Shopify

SimpleLinenLife

Jun 11, 2024 on Shopify

reply very soon

Nine West AU

Jun 10, 2024 on Shopify

easy to use + great / responsive support :)

ZOOMADOG

Jun 09, 2024 on Shopify

Amazing. The gentleman joined a call as soon as I had a question, everything sorted. Top app

BABY STORE UK

Jun 09, 2024 on Shopify

Great product and amazing customer service. Extremely helpful and knowledgeable team. Highly recommend Simprosys.

sac-banane-boutique

Jun 06, 2024 on Shopify

Je recommande cette application qui est tellement utile et tien à remercier particulièrement "Abhishek Tiwari Représentant du support technique" qui est très réactif par mail et qui intervient avec rapidité pour résoudre nos problèmes ! très professionnel et réactif !

Beallure

Jun 04, 2024 on Shopify

Un'app molto funzionale per gestire al meglio il Merchant Center. Sempre aggiornata con le novità introdotte da Google e altre player. Il supporto è velocissimo, competente e cordiale. Consiglio

isuvio

Jun 04, 2024 on Shopify

Great service！

V1CE UAE

Jun 03, 2024 on Shopify

the best app!

Rad Clothing Store

Jun 03, 2024 on Shopify

One app that handles all the tracking & shopping feed problems. Facebook & Google pixel tracking is as easy as it gets. Support is top-notch. Highly recommended.

La Carafe

Jun 03, 2024 on Shopify

Super technicien qui m'a aider a reconfigurer tout mes tracking google !