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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (3,974)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

House of Creed

Nov 17, 2024  on Shopify

Great service and very prompt reply

Utility Bear

Nov 14, 2024  on Shopify

Slumbr

Nov 14, 2024  on Shopify

Very streamlined process compared to tracking google ads manually and setting everything up. Unfortunately though, when trying to do things manually, I had screwed quite a lot of things up, but with the help of a very patient support team member, Saad, I was finally able to have all my issues fixed with everything working. I really appreciate Saad's work with fixing all my issues, he provided amazing support and made sure any questions or concerns of mine were answered.

SHEET STORY

Nov 14, 2024  on Shopify

Great experience with the team helping clear up Merchant Centre issues. Communication was excellent and what was discussed was fulfilled to 100% accuracy. Would recommend using Simprosys to others for sure.

tlynn.no

Nov 14, 2024  on Shopify

We've recently onboarded, so cannot speak to long term results, but Mr. Tiwari was very helpful solving our integration issues.

Azura New York

Nov 14, 2024  on Shopify

Good app, easy to use. Ashvin gave me perfect customer help.

GoodaWood

Nov 14, 2024  on Shopify

Kopplen

Nov 14, 2024  on Shopify

I encountered some issues while setting up my Google Merchant Center account with this App. Then, Saad came to rescue me from the hassle and overwhelmedness. Not only did he show tremendous patience, but also his unparalleled techniques. This is absolutely the best App for serving as a Google Merchant Center feed.

Mini-Me - Baby & Kids Store

Nov 13, 2024  on Shopify

Tenho algumas apps instaladas e nenhuma tão boa como esta! O suporte é fantástico, resolve todas as questões que surgem, mesmo quando há alguma atualização por parte da Google ou do Shopify. Recomendo a 300% e continuarei a utilizar a app Simprosys Google Shopping Feed.

Zen Relief Labs

Nov 13, 2024  on Shopify

Gret people, always helpful. They will guide you through every step and make sure your tracking, feed and everything is set up correctly and working. Thanks

KrimiGames

Nov 12, 2024  on Shopify

Awesome customer service - super helpful. I can recommend!

OPULENT co

Nov 12, 2024  on Shopify

This is by far the best app you will ever install on Shopify. No more running different apps for other platforms to sync products. Simprosys has it all. What makes this app is the support team behind it. I would give them an extra 5 stars on their own!

FemEssentials

Nov 12, 2024  on Shopify

Very quick & helpful support. Honestly one of the best supports I've had throughout my Shopify experience. The app does what it's supposed to do. Very happy!

Kick Game

Nov 12, 2024  on Shopify

Excellent support team.

Mycolean

Nov 12, 2024  on Shopify

Best app and honestly the best support! They will help you and walk you through everything, trouble shoot your tracking, and really anything you need help with. Highly recommend this app!

Docebe

Nov 11, 2024  on Shopify

muito boa.

FURNITURE CURLS

Nov 11, 2024  on Shopify

Very Kind and Helpful. Cheers.

Bean Bags R Us

Nov 10, 2024  on Shopify

The ongoing support is exceptional. The team are very helpful and responded quickly to my requests. In fact they went out of their way to make my day. The work would be a better place if all companies provided the level of service that Simprosys does. I definitely recommend this company and their apps to everyone.

buddhastoneshop

Nov 07, 2024  on Shopify

The staff's answers were efficient and very satisfactory

Dog Friendly Co.

Nov 04, 2024  on Shopify

good contact with support. Helpful in solving problems.

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