Reviews: Simprosys Google Shopping Feed

Customer reviews: Simprosys Google Shopping Feed

Reviews (6,598)

Overall rating

4.9

5

607
4

9
3

2
2

3
1

22

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

Outstanding customer support, frequently praised for responsiveness and helpfulness.
Easy to use with seamless integration with Google Merchant Center.
Efficient syncing of product feeds without slowing down website performance.
Comprehensive features for feed customization and optimization.
Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

Some users find the app interface not very intuitive initially.
A few reports of slow or unresponsive customer service in resolving issues.
App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
Concerns over detailed setup instructions and better training resources.
A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Vinai del Borgo

Jul 05, 2024 on Shopify

Very nice app, simple to use and customer support very helpful and patient with our requests and fix

Generation Eco Store

Jul 04, 2024 on Shopify

The app is great and the support team is very knowledgeable. Thank you, Simprosys!

Dragon Ball Shop

Jul 04, 2024 on Shopify

The customer service was very helpfull and the app works well

LILY INDUSTRIAL

Jul 04, 2024 on Shopify

The staff was very patient and helped me solve the problem. Thank you very much

Dutchbo

Jul 03, 2024 on Shopify

Great Customer Support Team!

The Calm Pet

Jul 03, 2024 on Shopify

Amazing app, has helped me so much with GMC connection and product listing. Their customer service team is wonderful as well, they always point me in the right direction and even change elements of my store for my convince. Representative Saad has done great work to help me out. Would recommend to everyone that plans to advertise their store.

Pronapresa

Jul 03, 2024 on Shopify

Excellent application with very good technical support, I recommend it

Alto-Mode

Jul 03, 2024 on Shopify

Great app, like the best there out. The service is tremendous, they are always there for you. Problems with anything, they help! Highly recommended. Hinali from support is great, thanks to her! The app itself is also great, no erros etc.

Vitrine das Promoções

Jul 03, 2024 on Shopify

Outstanding team. Very quick response time. They help me to find out some mistakes in my shopstore.

Glamunik

Jul 03, 2024 on Shopify

I am very satisfied with the app, it is very complete, and the support helped me a lot to approve my merchat

DESQUP

Jul 03, 2024 on Shopify

Great support

Pickett London

Jul 02, 2024 on Shopify

Amazing app and great support! I recommended!

Floativa

Jul 02, 2024 on Shopify

Very useful app. The customer service is great and responds very quickly to help and fix the problem.

Kofferie

Jun 30, 2024 on Shopify

Outstanding app for merchant center product feed and data tracking. It definitely saves a lot of your time from doing heavy tasks manually. Glad I was able to get a super support to re-configure that went bad. Shoutout to Mr. Keval for his prompt response. Thanks

ZERO BREEZE

Jun 30, 2024 on Shopify

Very good, any questions the customer service will help solve and super professional!

Cryptech

Jun 30, 2024 on Shopify

Great support, great app

Hi-D

Jun 27, 2024 on Shopify

Amazing support team

Nocciole

Jun 26, 2024 on Shopify

Ótimo serviço. Minha conta no google merchant estava suspensa e com algumas alterações guiada pelo time da Simprosys, consegui ter a conta reestabelecida. Fora que toda a configuração na ferramenta acelera muito o processo de vendas. Vale muito à pena!! Recomendo.

Galaxy Zone

Jun 25, 2024 on Shopify

The Simprosys support team provided exceptional assistance over chat for setting up conversion tracking. I highly recommend their app for reliable support and exceptional service.

Hannah and Henry USA

Jun 25, 2024 on Shopify

great app, easy to use and good customer support when needed.