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Customer reviews: Simprosys Google Shopping Feed

The Google Shopping Feed app for Shopify helps merchants sync product data seamlessly to Google Shopping, maximizing reach and sales. This review covers its features, pricing, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (3,974)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

EGOHOME

Dec 05, 2024  on Shopify

Azura

Dec 04, 2024  on Shopify

Fantastic App. This app directly syncs your Shopify Catalog (products) to the GMC without the hassle of using pesky excel sheets. All updates made on your product pages can quickly sync up with the GMC. It also has multi-country level support. My main shop is in the US, and I used my same GMC to create a separate feed for the EU and advertise there! Also I had an issue with some products not syncing from the US and EU at the same time but they quickly resolved it. Great and must-have app for anyone advertising products on Google!

Brothers We Stand

Dec 04, 2024  on Shopify

I can vouch that the customer support is indeed top rate.

EIROY

Dec 04, 2024  on Shopify

Great App! Special thanks to Abhishek Tiwari.

Pure Saunas

Dec 04, 2024  on Shopify

Would recommend Simprosys to anyone who's running an e-commerce business. Their customer support team is amazing, very prompt responses and assistance. Ashvin, especially, is amazing!! He was able to fix multiple issues with my account setup with their tech team in less than 24 hours. Thanks Simprosys!

Doudounea

Dec 03, 2024  on Shopify

Amazing support, highly recommended

Marblebee

Dec 03, 2024  on Shopify

I am small business marketer, I would say the Google merchent center and feed is super complicated. I run into Simprosys, at beginning, it is also very hard to me, but I was so lucky to meet the support team of Simprosys, they are so nice and professional. I appreciate all the help ! This is a really good company!

Surefit Australasia

Dec 02, 2024  on Shopify

Following our migration to Shopify we were not getting conversions tracked in our Google Ads account. The Simprosys team were able to step us through the fix and also pointed out an issue with another App that would be interfering in the system. Excellent customer service all round!

Shoe of the Week

Dec 02, 2024  on Shopify

An excellent app for seamlessly integrating Google Shopping, Facebook Shop, and Instagram Shop. The standout feature? On-demand live chat support that’s always there when you need it. Highly recommended!

Equilibrium Pet

Dec 02, 2024  on Shopify

TBL Boutique

Dec 02, 2024  on Shopify

Fantastic app and fantastic support. This app helped me alot to get my items approved in all sales channels on both Google and Facebook. Regards, Jimmy Bergetun shop.tblmedical.no

SneakerBAAS

Dec 02, 2024  on Shopify

The app has been super easy to setup, use and works perfectly for what we need. Anytime we've had a question, their customer support has been amazing—quick to reply, super helpful, and really know their stuff. Definitely recommend!

Boutique Lithotherapie

Dec 02, 2024  on Shopify

I’m very happy with this app! It works perfectly for managing shopping feeds and tracking on Google. The setup was straightforward, and everything runs smoothly. What stands out the most is the excellent support team, they are always responsive, helpful, and knowledgeable. If you’re looking for a reliable solution for your Shopify store, I highly recommend this app!

ENZO'S TABLE

Dec 01, 2024  on Shopify

Excellent App for Google & Facebook and especially really fantastic support! An excellent value for any Shopify site.

BumpMum

Dec 01, 2024  on Shopify

Great app and top notch CS

Game Room Masters

Nov 29, 2024  on Shopify

Great App.. Good response time too.

3dbay

Nov 28, 2024  on Shopify

Jay was amazing resolved everything 5 stars

SHANZU GLOBAL SHOP

Nov 28, 2024  on Shopify

wonderful customer service

Ukrainian Vibe

Nov 27, 2024  on Shopify

Nice Support! Keep up the good work!

jubileescents

Nov 27, 2024  on Shopify

We are fully satisfied with their services. They know their stuffs. Everything is such easy by their app. Its a best investment for us. On top of that, their support team is just amazing (all time helpers) I am giving 5 reviews to their support team plus the functionality of the app.

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