Reviews: Simprosys Google Shopping Feed

Customer reviews: Simprosys Google Shopping Feed

Reviews (6,782)

Overall rating

4.9

5

740
4

13
3

2
2

6
1

24

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

Outstanding customer support, frequently praised for responsiveness and helpfulness.
Easy to use with seamless integration with Google Merchant Center.
Efficient syncing of product feeds without slowing down website performance.
Comprehensive features for feed customization and optimization.
Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

Some users find the app interface not very intuitive initially.
A few reports of slow or unresponsive customer service in resolving issues.
App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
Concerns over detailed setup instructions and better training resources.
A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

CATREATS

Oct 15, 2024 on Shopify

A+++++ Helpful People Never Say No

Imaginisms

Oct 14, 2024 on Shopify

The support is really quick and helpful whenever I have questions regarding GMC and submitting products

Secure Nest Technologies

Oct 13, 2024 on Shopify

Easy setup, everything in one place.. Live support was quick and helpful.. Thank you..

Atelier RMR Montreal

Oct 10, 2024 on Shopify

Great application for GMC & Tracking - Competent Customer Support I highly recommend.

Petsofsweden

Oct 10, 2024 on Shopify

Got the best support from Saad. The app is flawless and can put my sincere 5/5 review for both the app and the support!:)

Morbidello

Oct 09, 2024 on Shopify

the support chat is very good , they resolve any issue very quick

Teeny Pandas

Oct 09, 2024 on Shopify

Ajit from Simprosys was extremely helpful and patient with the issues i was facing with my products on GMC and walked me through step by step on how to get it sorted. Have yet to truly use the app and its functionalities, but the customer support is excellent !!

My Store

Oct 09, 2024 on Shopify

The support and knowledge from the Simprosys team specially from Siddharthan agent is the best. All issues I had were quickly resolved over live chat. Highly recommend this app.

Forge Bros

Oct 08, 2024 on Shopify

The app is highly effective. I have utilised it in my other Shopify stores with great success. However, what sets Simprosys app apart is the exceptional level of support it provides. Considering the recent regulations imposed by Google Merchant, there is a 50-50 chance that your new website may face suspension. Nevertheless, with the invaluable support and guidance offered by Simprosys app, there is a significant likelihood that this issue can be resolved.

Margo & Plum

Oct 08, 2024 on Shopify

Ankita was extremely helpful when we had a query about Shopify markets. Quick to respond and very clear in her response as to how to resolve the issue. Highly recommend!

Paperka.pl

Oct 07, 2024 on Shopify

Best app, best support. 10/10

SolitaireMart

Oct 07, 2024 on Shopify

Good Support

masteroutdoorcooks

Oct 07, 2024 on Shopify

The simprosys app is a great app with all the needed features to support our google Ads etc. Excellent customer experience from Sachin who was supportive to us in looking into our requirements and providing the needed support and guidance, with patience, attention to details and great knowledge of the app. A valuable addition to the Team, keep it up!

RUGSAK® Backpacks

Oct 03, 2024 on Shopify

Durch Simprosys bekomme ich einen Einblick in die Customer Journey meiner Kunden, was unglaublich wertvoll ist. Zudem ist der Support spitze und hilft einem sehr kompetent beim Einrichten.

ChicPouf

Oct 03, 2024 on Shopify

The app is very clean and must of all the customer service is very very good and helpful. I highly recommand this app

Ricco Milano

Oct 03, 2024 on Shopify

amazing support

PunkCase® FR

Oct 03, 2024 on Shopify

Got assistance within few minutes of contacting. Thanks!

Thai Gold Co

Oct 03, 2024 on Shopify

Amazing support and advice from Sachin!!!!!!!

ToastyBody

Oct 03, 2024 on Shopify

This app is the best app on Shopify for submitting a feed to Google, optimising the feed, and setting up all the tracking you would need for any ad platform you run ads from. The customer support is very friendly and helpful, particularly Saad who helped me fix my issue quickly.

Betonstunter

Sep 30, 2024 on Shopify

Amazing app and amazing support! i got multiple websites running with it and alles works as supposed too. Also one of the most complete apps with feed management, tracking (and advanced tracking).