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Customer reviews: Simprosys Google Shopping Feed

Reviews (6,596)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Hikari

Aug 06, 2024  on Shopify

Really great customer support. Recommended!

Survive Scouts

Aug 05, 2024  on Shopify

Great support

Peter Solberg

Aug 05, 2024  on Shopify

Great, took all the load off my chest regarding uploading my products to GMC, made everything easy and comprehendable. Wonderful support too!

Made of Sundays

Aug 05, 2024  on Shopify

Great app with a wide range of functionalities and good support. Very reasonable pricing for multi-language feeds which is great for small international shops like ours.

Osyris

Aug 05, 2024  on Shopify

10/10 customer support

Côté Cuir

Aug 02, 2024  on Shopify

This app works great for creating Google Shopping feeds and it's not complicated to use. They have many well-made tutorial videos to understand the app's features. The service is excellent and they answer all questions. It would be great to have the ability to upload custom product images.

African-Avenue

Jul 31, 2024  on Shopify

Great app to sync your catalogue & manage it. Symprosis is very helpful !

Ruff Rover

Jul 31, 2024  on Shopify

The best app to connect your Shopify store to Google ads. Saad was more than helpful in assisting me in getting everything set up correctly! 10/10 experience

Pódio Ofertas

Jul 30, 2024  on Shopify

Great help application for our sales, approvals. Support is excellent and fast. I highly recommend it.

YOU Bathing

Jul 30, 2024  on Shopify

Hinali was very helpful to me navigating the issues i had.

Future Past Clothing

Jul 30, 2024  on Shopify

Amazing app and even better customer support, many thanks

Kids Outdoor Haven

Jul 30, 2024  on Shopify

Evolpow Fitness

Jul 30, 2024  on Shopify

Incredibly helpful! The most professional team I have ever met! Thank you so much for your prompt and free help! Great job!

www.kpofertas.com

Jul 30, 2024  on Shopify

Excellent and efficient service. I recommend it to other people to use

Morbidello

Jul 29, 2024  on Shopify

Great and responsive customer service. Always sort out any issues I may be having.

topwatchparts.com

Jul 29, 2024  on Shopify

good

OUPES

Jul 29, 2024  on Shopify

Very good after-sales service, they responded immediately after I sent the message and we solved my problem within 5 minutes

Adventure Parts

Jul 29, 2024  on Shopify

The support was excellent. They helped me get everything setup and working the way I needed it. They even helped me get it working with features that it didn't have. All our products are looking great now!

Alice Jewels Family

Jul 28, 2024  on Shopify

Super appli! Simple et efficace même pour une boutique multilingue et multi devise complexe. Le support client est très professionnel et vous aide jusqu'au bout. C'est un vrai plaisir

Home Essentials India

Jul 28, 2024  on Shopify

great

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