Reviews: Simprosys Google Shopping Feed

Customer reviews: Simprosys Google Shopping Feed

Reviews (6,782)

Overall rating

4.9

5

740
4

13
3

2
2

6
1

24

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

Outstanding customer support, frequently praised for responsiveness and helpfulness.
Easy to use with seamless integration with Google Merchant Center.
Efficient syncing of product feeds without slowing down website performance.
Comprehensive features for feed customization and optimization.
Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

Some users find the app interface not very intuitive initially.
A few reports of slow or unresponsive customer service in resolving issues.
App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
Concerns over detailed setup instructions and better training resources.
A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Lush & More

Oct 23, 2024 on Shopify

the most helpful and skilled people i couldnt run my business without them

Strength X Physio

Oct 23, 2024 on Shopify

Recommended. Best app ever for feed submission and google ads advertising.

MatrixMotifs

Oct 23, 2024 on Shopify

Prompt response, problem fixed and explained

Couple Hoodies

Oct 23, 2024 on Shopify

Amazing Support

Drawdeck

Oct 23, 2024 on Shopify

Great tool to control all feeds in a central place

Cheeky Winx

Oct 23, 2024 on Shopify

Amazing help! Super fast too. Thank you team

Evofash

Oct 22, 2024 on Shopify

Thanks a lot! That's truly great!

Julesroches

Oct 22, 2024 on Shopify

one of the best service on shopify great support highly recommend

ChihulyChandelier

Oct 22, 2024 on Shopify

This app is powerful and integrates many features. I'm currently very satisfied with the feed. It allows you to link multiple apps with one click, making it easy to use. The customer service is also very helpful.

amazing organics

Oct 22, 2024 on Shopify

Good customer service by saad, was very helpful

REMUDA WESTERN WEAR

Oct 17, 2024 on Shopify

I just started using this app so I can’t fully comment on it yet. But so far, so good! One thing is for certain, the customer service is ASTOUNDING. Ruchi helped me in getting some things set up and went above and beyond in making sure I got everything set up correctly. I wish all apps had this level of quality and customer care. Something that is sorely missing in this day and age. Two thumbs up from me!

Flexx International Ltd

Oct 17, 2024 on Shopify

It is a perfect and helpful app for managing your feed for ads and free listing. I like that I can only modify product titles and other attributes in the feed for better search results and don't need to change details on the Shopify store product page. Also, support is very responsive. Recently, I had a problem related to tax calculation in Google ads, and they resolved it very quickly. It wasn't their fault; rather, it was associated with Shopify markets and how they calculate VAT. I highly recommend this app to anyone who wants to manage ads and free listings. There are many different settings available, as well as connections to Facebook, Pinterest, and Bing ads.

Loja Primevo

Oct 17, 2024 on Shopify

This app is very good, easy to use, and really helps with the Google feed. I was having several problems with mine, and the support is incredible; they helped me resolve everything.

My Store

Oct 17, 2024 on Shopify

This app is easy to use, and the customer service is extremely helpful.

Lumissence

Oct 16, 2024 on Shopify

The app is excellent for syncing our catalog with Merchant Center. The customer support is outstanding. We received real-time assistance via chat as we were within their working hours, which is very efficient. Abhishek was incredibly helpful, staying 30 mins past his shift to complete our integration. Nilesh also provided great support with setting up feeds for additional countries and adjusting our current feed. Our feed is now approved by Google. Contrary to any negative claims, their customer support is both reliable and efficient.

Lijntekening

Oct 16, 2024 on Shopify

Perfect support, a good plugin. I always use this one.

Beyond Reading

Oct 16, 2024 on Shopify

Beverage Depot

Oct 16, 2024 on Shopify

Best app for google shopping hands down the support is also top notch, use it for all my stores. Thanks a lot!

Beaumonde

Oct 16, 2024 on Shopify

Excellent App. Using on 3 of my websites for not only managing the feed across GMC & FB, but also for conversion tracking. What really stands out, though, is the outstanding customer service and response time. Highly recommended

Fortstep

Oct 15, 2024 on Shopify

good job