Reviews: Simprosys Google Shopping Feed

Customer reviews: Simprosys Google Shopping Feed

Reviews (6,781)

Overall rating

4.9

5

740
4

13
3

2
2

6
1

24

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

Outstanding customer support, frequently praised for responsiveness and helpfulness.
Easy to use with seamless integration with Google Merchant Center.
Efficient syncing of product feeds without slowing down website performance.
Comprehensive features for feed customization and optimization.
Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

Some users find the app interface not very intuitive initially.
A few reports of slow or unresponsive customer service in resolving issues.
App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
Concerns over detailed setup instructions and better training resources.
A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Fire Pits Direct

Nov 25, 2024 on Shopify

Excellent service, great to deal with

ZooFeet

Nov 25, 2024 on Shopify

MyGreatCanvas | Canvas Wall Art Prints | Photo Prints & Wall Decor

Nov 24, 2024 on Shopify

It's a great app and I would definitely recommend it to anyone.

PayLess BR

Nov 24, 2024 on Shopify

Saad has been helpful with my feed and provided good support so far. I will continue using the app

Robinova

Nov 24, 2024 on Shopify

Très bon support, réactif et à l'écoute. Capable de résoudre tous les problèmes liés à GMC et shopify

Navoa CH

Nov 24, 2024 on Shopify

Great customer service

Golf Huts

Nov 24, 2024 on Shopify

Excellent app! Makes it super easy to connect your Shopify store to Google Merchant Center and start running Google Ads. Saad has been super responsive and helpful with his support. Highly recommend!

My Brand Online BV

Nov 21, 2024 on Shopify

decor trading

Nov 21, 2024 on Shopify

5 Stars for Jay. Excellent customer service.

Expert

Nov 21, 2024 on Shopify

The support team is great.

outandbackstudio

Nov 20, 2024 on Shopify

Fantastic Product and Support

US Cleaning Tools

Nov 20, 2024 on Shopify

Great app and great support service

Mecrob

Nov 20, 2024 on Shopify

The customer service is really good and timely, actively helping to solve problems

plumbing4home

Nov 20, 2024 on Shopify

Great support within the app

Nachtlicht Kinder

Nov 19, 2024 on Shopify

Very nice support, will continue with this app

Tia's Children's Emporium

Nov 19, 2024 on Shopify

2 things stand out for me. 1. The App is very good and easy to use. 2. The customer service, is one of the best iv encountered ( given how most companies don't get back to you, or use AI Bots ). These guys come back to you right away, with a real person. They are super helpful and knowledgeable. I fell so supported with them and a massive shout out to Ajit who has been amazing.

Under the Rowan Trees

Nov 19, 2024 on Shopify

Fantastic support. Thank you so much for helping me with my Google Tag settings and for making sure that my analytics and ad conversions are working properly.

Maison des Drapeaux

Nov 19, 2024 on Shopify

Reactive support, they know what they do and try to solve an issue. I recommend them for any e-commerce store.

Heart of Kitchens

Nov 19, 2024 on Shopify

Great app and support

Marblebee

Nov 19, 2024 on Shopify

This is really an awesome app. I am very new to Google Merchent center and Feed thing. However, the support team of Simprosys are very helpful and patience. I got a lot of help from them. Good team and Good app!