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Customer reviews: Simprosys Google Shopping Feed

Reviews (6,596)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

RUGSAK® Backpacks

Oct 03, 2024  on Shopify

Durch Simprosys bekomme ich einen Einblick in die Customer Journey meiner Kunden, was unglaublich wertvoll ist. Zudem ist der Support spitze und hilft einem sehr kompetent beim Einrichten.

ChicPouf

Oct 03, 2024  on Shopify

The app is very clean and must of all the customer service is very very good and helpful. I highly recommand this app

Ricco Milano

Oct 03, 2024  on Shopify

amazing support

PunkCase® FR

Oct 03, 2024  on Shopify

Got assistance within few minutes of contacting. Thanks!

Thai Gold Co

Oct 03, 2024  on Shopify

Amazing support and advice from Sachin!!!!!!!

ToastyBody

Oct 03, 2024  on Shopify

This app is the best app on Shopify for submitting a feed to Google, optimising the feed, and setting up all the tracking you would need for any ad platform you run ads from. The customer support is very friendly and helpful, particularly Saad who helped me fix my issue quickly.

Betonstunter

Sep 30, 2024  on Shopify

Amazing app and amazing support! i got multiple websites running with it and alles works as supposed too. Also one of the most complete apps with feed management, tracking (and advanced tracking).

Retrospect Interior

Sep 30, 2024  on Shopify

Outstanding Tool for Google Shopping Optimization! I’ve been using Simprosys Google Shopping Feed for a while now, and I couldn’t be more pleased with the results! This app makes managing and optimizing my Google Shopping feeds incredibly easy. From seamless product uploads to real-time updates, the integration with Shopify is flawless. The customer support is top-notch as well! Whenever I’ve had questions or needed assistance, the Simprosys team has been responsive, knowledgeable, and extremely helpful. If you're looking for a reliable and efficient solution for Google Shopping feed management, I highly recommend Simprosys. It’s a game-changer for anyone serious about scaling their e-commerce business through Google Shopping ads! 5 stars!

KRAFTSTAMM

Sep 25, 2024  on Shopify

Good Support & Service, Top 10/10

QD Wear

Sep 25, 2024  on Shopify

nice support

GLAM FEMME

Sep 25, 2024  on Shopify

Amazing service. Attentive and qualified professionals. They helped me understand the problem I had with my Merchant.

Zeal

Sep 24, 2024  on Shopify

Great service and streamlined product. I would certainly recommend it.

Livera

Sep 24, 2024  on Shopify

me auxiliou muito com o Google merchant, suporte deles é incrível!

Iconic Garden

Sep 24, 2024  on Shopify

Lamira Chandelier

Sep 24, 2024  on Shopify

Simprosys one of the best apps on Shopify! It has very responsive customer support! Big thank you for Sachin Vaghela! He's an amazing customer support. He helped me resolve my issue quickly and efficiently, and I truly appreciate his dedication to ensuring customer satisfaction. Thank you for going above and beyond to assist me!

Volt Ventures

Sep 23, 2024  on Shopify

Incredibly efficient responses. No time wasting and amazing help. Jay was awesome at answering my quires.

Sol Deli

Sep 23, 2024  on Shopify

I'm planning to use Google Automated Discounts through this app and since my submission has just been approved by Google, I cannot really review the app itself, however, customer service is massively five stars! They always promptly reply my emails and help me out when needed.

PORTALIA

Sep 23, 2024  on Shopify

Très bon service client via shopify, super reactivité

Raibu Organic & Raibu Natural | Natürliche Nahrungsergänzung

Sep 23, 2024  on Shopify

Really happy with the support, i'm not sooo familiar with GMC, and how it works, and the support was very helpful by explaining, what and how to do, to make the app work.

Terramalux

Sep 23, 2024  on Shopify

Very good app. Very helpfull staff. 100% recommended

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