Reviews: Simprosys Google Shopping Feed

Customer reviews: Simprosys Google Shopping Feed

Reviews (6,781)

Overall rating

4.9

5

739
4

13
3

2
2

6
1

24

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

Outstanding customer support, frequently praised for responsiveness and helpfulness.
Easy to use with seamless integration with Google Merchant Center.
Efficient syncing of product feeds without slowing down website performance.
Comprehensive features for feed customization and optimization.
Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

Some users find the app interface not very intuitive initially.
A few reports of slow or unresponsive customer service in resolving issues.
App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
Concerns over detailed setup instructions and better training resources.
A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

TM Tables

Jan 08, 2025 on Shopify

I absolutely love it, makes syncing all your products so easy and their support team is A1 highly recommend

Safe Place Solutions

Jan 07, 2025 on Shopify

Thank you to Simprosys' support for helping resolve our issue when submitting a promotion to Google.

Madeluxe

Jan 07, 2025 on Shopify

I have to thank Sachin Vaghela for his amazing help, he helped me through the entire process of fixing my gtin errors

CaratBee

Jan 07, 2025 on Shopify

Great app with great support. Thank you simprosys for making google shopping feed easier.

RestoreMobility

Jan 07, 2025 on Shopify

I had an issue with duplicate products in my Google Merchant Center caused by accidentally activating the Google & YouTube app. The support agent, Saad, was extremely helpful and knowledgeable, guiding me through the cleanup process and ensuring my Simprosys feed was running smoothly. They confirmed that my ads wouldn’t be disrupted and addressed all my concerns with clarity and patience. The cleanup was completed quickly, and my feed was resynced without any issues. Highly recommend both the app and the excellent support team!

elevate your sole

Jan 06, 2025 on Shopify

The product and support is fantastic. Ashvin in particular is extremely knowledgeable and helpful. Thank you for all the support (and your patience).

Salopette Mania

Jan 05, 2025 on Shopify

Very great app, Saad from the support really helped me for the tracking so thanks to him and symprosys team !

Merchandise Plug

Jan 02, 2025 on Shopify

This is the best product feed app if you run Google Ads. Their customer support team is very friendly and they will fix any issues you have very quickly.

Vinitech

Jan 02, 2025 on Shopify

Aplicativo muito funcional com um suporte espetacular. Recomendo!

PATTE - ANIMAL

Jan 01, 2025 on Shopify

parfait le support m'a aider a trouver et régler le problème je recommande cette appli merci Sachin pour votre aide

Nomda

Jan 01, 2025 on Shopify

Sinkple

Jan 01, 2025 on Shopify

Good service

Gym Emotion

Jan 01, 2025 on Shopify

The app is great and customer service is spot on. I had an issue with my google ads tracking tags and Saad helped me fix the issue with ease. Can highly recommend. Thanks Saad!!

Rayonnour

Jan 01, 2025 on Shopify

Service rapide et professionnel ! L'équipe de Simprosys est très réactive lorsqu'on les contacte. Ils répondent rapidement à nos questions et apportent des solutions claires et efficaces. Cela rend l'intégration et la gestion des flux Google beaucoup plus faciles.Merci.

BCare

Jan 01, 2025 on Shopify

Was very good support, prompt and patient.

Belyser

Dec 31, 2024 on Shopify

Great app with great support

FitBeast

Dec 31, 2024 on Shopify

GOOD SERVICE

Elite Man Cave

Dec 30, 2024 on Shopify

Very happy with Simprosys and the team. Incredibly helpful when I reached out to them for a couple of questions and issues, and they got me going in the right direction - even did some back-end changes that really helped make things easier for me!

Sauna WellBeing

Dec 30, 2024 on Shopify

Simprosys has been very patient and helpful with answering my questions and getting me set up correctly. I appreciate the time they have spent and their responsiveness.

Shado Coffee

Dec 30, 2024 on Shopify

Absolutely great app! the support is amazing and very prompt, whenever iv had an issue with my store they were there to support