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Customer reviews: Simprosys Google Shopping Feed

Reviews (6,781)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Sap Skin

Jan 20, 2025  on Shopify

Keval spent a long time helping me setup my merchant centre with multiple countries.

Premium Mobility

Jan 19, 2025  on Shopify

Really quick and helpful support. I was able to get all the answers and help I needed as I am new to the app. I would recommend this app.

Legend London

Jan 19, 2025  on Shopify

The customer service is exceptional, great communication and patient support

Wonder Honey

Jan 19, 2025  on Shopify

awesome service

Lumens Depot

Jan 19, 2025  on Shopify

MERACH

Jan 19, 2025  on Shopify

Vovlift

Jan 16, 2025  on Shopify

great support. they help solve every problem.

Luvvey.com

Jan 16, 2025  on Shopify

Outstanding customer support. Diagnosed and fixed an issue with a "mismatched price" issue in Google Merchant Centre. Would definitely recommend this app and the customer support to any serious Shopify Admins.

Elenorra

Jan 16, 2025  on Shopify

Very nice customer support

The Patch Box

Jan 16, 2025  on Shopify

Great interface and really helpful staff, they always help me whenever I have a question or technical issue.

MOFUCAT

Jan 16, 2025  on Shopify

Thank you very much for your prompt support. I was able to resolve the issue successfully.

Büromöbel Plus

Jan 16, 2025  on Shopify

Perfekte Lösung!

medgravyr

Jan 16, 2025  on Shopify

Outstanding support from the Simprosys team.

Cars and Me

Jan 12, 2025  on Shopify

The app is incredibly comprehensive, covering everything I need to optimize my tracking. The support team is top-notch as well, always quick to help with any questions. Highly recommend it for anyone looking to improve their tracking on Shopify!

Yerba Mate Hugo

Jan 12, 2025  on Shopify

Great app and very fast support.

ALLGOAL

Jan 11, 2025  on Shopify

This plugin offers a comprehensive range of features, making it highly versatile and efficient. The customer service is excellent—responsive, helpful, and always willing to go the extra mile. Highly recommend!

Booth Medical Equipment

Jan 09, 2025  on Shopify

Simprosys makes managing our Merchant Center shopping feed simple! Their support team is top notch and very responsive. We highly recommend Simprosys!

LE ROBINET

Jan 09, 2025  on Shopify

Sachin Vaghela is an good agent

IZYSNEAKS

Jan 09, 2025  on Shopify

Very good application

Toby Leon

Jan 08, 2025  on Shopify

The official Google app for Shopify kills your site's speed. Simprosys does everything the Google app does and so much more + it doesn't drag your site's loading time into the gutter. Last but not least, great customer service.

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