Reviews: Simprosys Google Shopping Feed

Customer reviews: Simprosys Google Shopping Feed

Reviews (6,596)

Overall rating

4.9

5

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4

9
3

2
2

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1

22

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

Outstanding customer support, frequently praised for responsiveness and helpfulness.
Easy to use with seamless integration with Google Merchant Center.
Efficient syncing of product feeds without slowing down website performance.
Comprehensive features for feed customization and optimization.
Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

Some users find the app interface not very intuitive initially.
A few reports of slow or unresponsive customer service in resolving issues.
App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
Concerns over detailed setup instructions and better training resources.
A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

plumbing4home

Nov 20, 2024 on Shopify

Great support within the app

Nachtlicht Kinder

Nov 19, 2024 on Shopify

Very nice support, will continue with this app

Tia's Children's Emporium

Nov 19, 2024 on Shopify

2 things stand out for me. 1. The App is very good and easy to use. 2. The customer service, is one of the best iv encountered ( given how most companies don't get back to you, or use AI Bots ). These guys come back to you right away, with a real person. They are super helpful and knowledgeable. I fell so supported with them and a massive shout out to Ajit who has been amazing.

Under the Rowan Trees

Nov 19, 2024 on Shopify

Fantastic support. Thank you so much for helping me with my Google Tag settings and for making sure that my analytics and ad conversions are working properly.

Maison des Drapeaux

Nov 19, 2024 on Shopify

Reactive support, they know what they do and try to solve an issue. I recommend them for any e-commerce store.

Heart of Kitchens

Nov 19, 2024 on Shopify

Great app and support

Marblebee

Nov 19, 2024 on Shopify

This is really an awesome app. I am very new to Google Merchent center and Feed thing. However, the support team of Simprosys are very helpful and patience. I got a lot of help from them. Good team and Good app!

CustomFam

Nov 19, 2024 on Shopify

good

Nordic Dream - Danske luksus senge

Nov 18, 2024 on Shopify

The Orderly Shop

Nov 18, 2024 on Shopify

Mosaic Melbourne

Nov 18, 2024 on Shopify

Great service, very prompt

Gadiel and Co

Nov 18, 2024 on Shopify

Really great! support is awesome

Equanimi Living

Nov 18, 2024 on Shopify

Hyvä asiakaspalvelu. Helppo käyttää!

TonCopilote

Nov 18, 2024 on Shopify

Simprosys has been a game-changer for my business. The app works flawlessly to manage Google Shopping feeds, but what really stands out is the support team. A special thanks to Mr. Tiwari and his team for their expertise and quick responses. They went above and beyond to ensure my Google Ads tracking was properly set up, saving me time and effort. Highly recommended for anyone managing e-commerce campaigns!

TheKiddoSpace NL | Naamstempels voor Kleding, Organisatoren & Speelgoed

Nov 17, 2024 on Shopify

The support team is very helpful and the tech team very helpful as well.

Primestyle.com

Nov 17, 2024 on Shopify

Ashvin was great and very helpful. Great app and highly recommend

House of Creed

Nov 17, 2024 on Shopify

Great service and very prompt reply

Utility Bear

Nov 14, 2024 on Shopify

Slumbr

Nov 14, 2024 on Shopify

Very streamlined process compared to tracking google ads manually and setting everything up. Unfortunately though, when trying to do things manually, I had screwed quite a lot of things up, but with the help of a very patient support team member, Saad, I was finally able to have all my issues fixed with everything working. I really appreciate Saad's work with fixing all my issues, he provided amazing support and made sure any questions or concerns of mine were answered.

SHEET STORY

Nov 14, 2024 on Shopify

Great experience with the team helping clear up Merchant Centre issues. Communication was excellent and what was discussed was fulfilled to 100% accuracy. Would recommend using Simprosys to others for sure.