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Customer reviews: Simprosys Google Shopping Feed

Reviews (6,781)

Overall rating
4.9

What Merchants Think

Overall, merchants express high satisfaction with Simprosys Google Shopping Feed. The app is praised for its functionality and ability to simplify Google Shopping management, although some users note a learning curve. The majority appreciate the exceptional customer support, which is highlighted as a standout feature. The app is considered a valuable tool for improving product visibility and sales on Google, with many users citing its effectiveness and reliability.

Key Strengths

  • Outstanding customer support, frequently praised for responsiveness and helpfulness.
  • Easy to use with seamless integration with Google Merchant Center.
  • Efficient syncing of product feeds without slowing down website performance.
  • Comprehensive features for feed customization and optimization.
  • Ability to manage multiple sales channels like Facebook and Instagram, apart from Google.

Common Concerns

  • Some users find the app interface not very intuitive initially.
  • A few reports of slow or unresponsive customer service in resolving issues.
  • App doesn't support certain languages (e.g., Chinese and some European languages) for multi-country deployment.
  • Concerns over detailed setup instructions and better training resources.
  • A section of users reported bugs or issues with data synchronization that require attention.

Final Thoughts

The Simprosys Google Shopping Feed app is well-received by merchants for its utility in managing Google product feeds and improving e-commerce efficiency. Despite occasional setup difficulties and language limitations, the app is considered an investment-worthy tool, particularly praised for its superior customer service. Its robust feature set and reliability make it highly recommended for Shopify store owners aiming to enhance their Google Shopping campaigns.

Lumea-ta.ro

Jan 27, 2025  on Shopify

Nilesh, was very pacient and helpfull with my requested tasks. Thank you!

Creama+

Jan 26, 2025  on Shopify

Very good customer support, friendly and helpful in overcoming all issues that arise.

Au comptoir des paniers

Jan 23, 2025  on Shopify

super SAV

Fine Color Jewels

Jan 23, 2025  on Shopify

Hi, I have onboarded this app recently and the support team is very co-operative and helped me set up the Feed on GMC and automated discounts. I would recommend this app for those who wish to set up the GMC. Thanks for the assistance

HarmoniLiving

Jan 22, 2025  on Shopify

Absolutely essential for efficient Google feed management! And a wonderfully responsive and helpful support team!

OllieBoo

Jan 22, 2025  on Shopify

In my opinion, its the best app to help you sell on Google. The features on the app are amazing. Best thing about it though, is the customer support. They are very helpful and responsive every step of the way whenever I have an issue on google. Definitely would recommend it as the best app for Google shopping feed

Dunethin House Designs

Jan 22, 2025  on Shopify

Simprosys helps to ensure your product feeds flow correctly into Google Merchant Centre (GMC). The developers provided great support; they went above and beyond to help our business solve our product feed issues in GMC.

Ms. Chu Soap & Beaut

Jan 22, 2025  on Shopify

Keval has been awesome in providing guidance and help to us, customer service is first class and it makes us very confident to have SImprosys take care of our GMC

Prokare

Jan 22, 2025  on Shopify

Worth the price

AU-Joybos

Jan 22, 2025  on Shopify

Answered my questions patiently, great service.

The Tap Collection

Jan 22, 2025  on Shopify

Easy to use and excellent customer support!

PALMONAS

Jan 22, 2025  on Shopify

Exceptional Tool for Google Shopping Feeds - As a Google Ads PPC Manager, I’ve worked with multiple feed management tools in last 4 years but Simprosys Google Shopping Feed stands out as one of the most reliable and efficient platforms I’ve used for over more than 2 years. The setup process was seamless, even for complex e-commerce stores. The platform's interface is intuitive, making it easy to map product attributes, exclude unwanted items, and optimize feeds to meet Google Merchant Center's requirements. The real-time sync feature has been a game-changer, ensuring that any updates in the store reflect promptly in the feed without any manual effort. What truly sets Simprosys apart is their customer support team. Any time I’ve faced an issue—be it feed disapproval, policy updates, or custom requirements—they’ve been incredibly responsive and proactive in resolving it. Additionally, the ability to filter and segment products based on categories, tags, or other attributes is incredibly useful for creating highly targeted campaigns. It has significantly improved our ROAS for Google Shopping campaigns. If you’re managing Google Shopping campaigns, I highly recommend Simprosys. It’s a tool designed with the marketer in mind, and it has made my day-to-day workflow much more efficient.

Fultera

Jan 21, 2025  on Shopify

Extremely happy with the service. They noticed some irregularities and issues with my merchant account and assisted me in rectifying it. Highly recommend and definitely an asset to your business.

TOP DOG BIKES

Jan 21, 2025  on Shopify

Nikunj was extremely informative and I will now amend the issues I have

Dusker

Jan 21, 2025  on Shopify

The reps are very helpful. Whenever I experienced any bottlenecks with my shopping feed, they are always there to help and provide solutions. Thanks for your help Sachine Vaghela.

LEJONJON

Jan 21, 2025  on Shopify

Always helpful when requesting assistance. The team are easy to get ahold of for any issues that arise.

Studio.K

Jan 20, 2025  on Shopify

This app is user friendly and really helpful to manage the product catalogue for the merchant center. Moreover, when you have an issue the support team are very helpful and kind.

The Great Garden Company

Jan 20, 2025  on Shopify

Simprosys is the absolute go-to app for submitting your products to Google for advertising. It's easy to install, get up and running with and if you should face any problems, their support is second to none! I have had assistance from Saad via a google meet call, where he easily resolved all my issues or answered my questions. Thank you Simprosys!

Grip4days

Jan 20, 2025  on Shopify

Great app with fantastic customer support! Simple as that, 5/5!

QOMO

Jan 20, 2025  on Shopify

Great costumer service! Helped me out for a long time to solve an issue

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