The app has been giving us consecutive issues with price mismatch issues over almost a year, every time we contact the common things they says is: do not use Shopify geolocation app popup your micro data has issues and they every time fix it and still the issue exists. they want us to override all Shopify market conversion prices from automatic to manual. every single thing is done every time and the issue keeps on appearing the problem with them is there senior management is just not bothered and they put everything over to the juniors who just have basic know how or they are just not bothered at all. every single website we have is same issues, I would not recommend them at all although we are stuck with them and cannot switch as of now as its too much of a work for now. Typical problem with Indian companies the moment they become big everything goes to junior staff who is not bothered I wont say not capable they are just non serious.

I installed and set up my ad account through this app, and the next day my products in google merchant center and goole ads got banned and I needed to go thru all the verification processes of my business, and google keep rejecting

there online chat system never works. they replied your email after 4 days. very unprofessional. i recommended to all never use it. Now i will try to find other app.

Installed and set up my ad account through this app and it was immediately banned, be VERY CAREFUL with this app

Been using this app for over 6 months until today an issue on their end has caused a huge amount of my products to show disapproved on Google due to mismatch product pricing. I am now unable to run ads and I am loosing a huge amount of revenue daily. Have messaged support over 24hrs ago with no reply. Please can someone contact me?

avoid at all costs. support is horrific. the app doesn't work. We have been struggling with this App. Out of Stock items continue to show up in paid Ads. We want product to be able to be purchased-even if out of stock-but not have the items advertised so we pay for Clicks. THIS APP DOES NOT ALLOW THIS! Support is horrific...long delays to respond....zoom calls are a complete waste of time as you can't understand a word that is said. Stay away from this App.

URGENT HELP NEEDED. You have changed the product id format submission on the wrong store. i requested the change on this store snaw.co - but you made the change on freshfrenzy.co - please reply immediately to resolve this .

Not working for me when it used to for other stores. No live chat anymore either.

Usei a versão paga por meses, e quando do nada minha loja foi recusada pelo merchant eu pedi ajuda e disseram que já tinham ajudado e então não iam ajudar, ai fiquei chateado, desinstalei e minha pagina do facebook foi hackeada com meu instagram logo após isso, ou seja eles tinham acesso e por eu reclamar eu suspeito que eles me prejudicaram.

I'm reaching out to share a concerning experience I've had with the Symprosys app, and to caution you against installing it on your Shopify store. This app has caused severe disruptions for many businesses, myself included, by leading to the loss of Google Feed in Merchant Center and, in some cases, resulting in accounts being banned from Google Ads. Despite these significant issues, it's astonishing that Symprosys is still active on the Shopify platform. What's even more troubling is the app's vindictive behavior upon subscription pause or uninstallation. Users have reported that Symprosys maliciously deletes their Google Feed as a way of "thanking" them for using the app. This is not just a betrayal of trust but a deliberate sabotage of your Google presence. Please heed this warning: do not install the Symprosys app on your Shopify store. It's imperative to safeguard your Google control and avoid the potential harm this app could inflict on your business. Spread the word among fellow merchants to prevent them from facing similar setbacks.