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Customer reviews: Tapita: SEO Optimizer & Speed

Develop by Tapita

Reviews (3,448)

Overall rating
5

What Merchants Think

The "Tapita: SEO Optimizer & Speed" app is widely appreciated by merchants for its comprehensive SEO improvement capabilities and exceptional customer support. Many users find the platform easy to navigate and effective in tackling SEO-related challenges, resulting in improved website performance and visibility. Merchants often praise the quick and efficient assistance they receive from the dedicated support team.

Key Strengths

  • Outstanding customer support team, often mentioned by name (Remy, Liam, Krystal)
  • Easy-to-use interface and navigation
  • Comprehensive SEO tools for on-page optimization, metadata enhancements, and performance improvements
  • Detailed insights and recommendations
  • High responsiveness and personalized advice from support
  • Significant improvements in website speed and SEO scores

Common Concerns

  • Some users find the app interface not intuitively designed
  • Concerns about the cost of the paid plans for smaller businesses
  • Initial setup and familiarization could be complex for beginners

Final Thoughts

The "Tapita: SEO Optimizer & Speed" app has been well-received by merchants for delivering effective SEO solutions and superior customer service. While a few users pointed out areas for improvement, particularly regarding the app's interface and pricing, the app overall stands as a valuable asset for businesses seeking to enhance their online presence and optimize their SEO efforts.

Grand River Tea

Oct 30, 2024  on Shopify

Just downloaded the APP and support was great in fixing a handlefull of items. Will let you know how it works and performs

Bem Preço

Oct 30, 2024  on Shopify

App perfeito e essencial para quem qualificar o seu site e aumentar as suas vendas. Tem um suporte maravilhoso, que resolve todos os seus problemas de SEO, com rapidez e acolhimento.

Self-same

Oct 30, 2024  on Shopify

Remy was a huge help talking me through all the different points of my SEO. Remy also suggested the quantify app which I hadn't heard about and has significantly improve my customers shopping experience.

ePulse Digistore

Oct 29, 2024  on Shopify

I chatted with Liam from Tapita's helpdesk about my SEO/Speed performance issues, and he was super helpful in resolving the issues quickly. He also went out of his way to suggest a few other things to improve my site's speed. Awesome customer service.

BeautifyFit

Oct 29, 2024  on Shopify

This is such a helpful app. I am new to all this and so I reached out to their support team and worked with Lani who was excellent! I have never received such great customer service. I asked one question and received more assistance than what I was expecting. I will certainly add this app to all my stores moving forward.

DreammyDoggie

Oct 28, 2024  on Shopify

Krystal provided exceptional support! She was incredibly attentive, quick to respond, and handled everything with a high level of professionalism. I felt truly cared for, and her assistance made the whole experience smooth and pleasant. Thank you so much Krystal!!

SWLUXEJEWELRY

Oct 28, 2024  on Shopify

I’m new to SEO so I started looking for an app on Shopify to help me out and I came across Tapita. This app has helped me out alot. Liam has been helping complete majority of my SEO errors and I’m so grateful. I’m so happy I came across Tapita it’s very useful and helpful. Thanks

New Ergo Life

Oct 27, 2024  on Shopify

The customer service is amazing!!! This app has everything we need for SEO. It really helped improve the speed of our site. Highly recommended!!!

koh-e-Noor Fashion hub

Oct 27, 2024  on Shopify

I have only positive things to say about the Tapita: SEO & Speed Optimizer app and the customer service, I just installed the app and my seo score and speed was below the average. support was awesome that my score and speed increased rapidly. No other app can do such things. I am very happy. Thank you tapita and thankyou Team

Envolve Bioembalagens

Oct 26, 2024  on Shopify

Acabo de instalar por ser o app melhor avaliado na Shopify, portanto as expectativas estavam altas. Mesmo assim, fui surpreendida com a disponibilidade e agilidade do suporte. Fui atendida pelo Lian que em minutos resolveu coisas que eu não conseguia resolver há meses!! Excelente app, suporte excepcional! Parabéns

Hustler

Oct 26, 2024  on Shopify

I had some issues with the store and I asked Liam for help and he was friendly and very willing to help me.

America First Outfitters

Oct 26, 2024  on Shopify

The support team here is unmatched. They go above and beyond to help with all your website issues. I had several critical errors and they took care of every one of them. Thank you!

Jassdigitalbasics

Oct 26, 2024  on Shopify

Remy is very helpful.She fixed my favacon, duplicated titles and description. Also look into my GSC to help out with issues.She escalated the problem and waiting for follow up. Customer service driven app. Great job.

E shop supplies

Oct 25, 2024  on Shopify

I needed help improving my store seo and contacted the support team! they were very helpful in improving my store seo! I would recommend using this app to improve your store speed or anything other optimization! I really appreciate the help!!

Bizarre Fit

Oct 24, 2024  on Shopify

Just download the app, didn't get much use of it yet, but the customer service is just perfect they reached out to me to help me, i didn't even ask to get help. i love to work with app like these, not those special custom app but very bad customer service. Krystal was the helper. Will see how the app go.

Psyco Geeks

Oct 24, 2024  on Shopify

I liked the app, the functions and the support, Liam helped me instantly that I send "hi" and offer me more that I was expected. I'm planning turning news plans with tem

Spork Fine Art USA

Oct 24, 2024  on Shopify

Ok. Tapita is amazing. I didn't understand that with the Advanced Plan, you not only get all the functions of the app, like SEO and Speed Audits and efficiency upgrades, but they do it for you! I reached out to their support, got Remy and he plowed through the issues in about 20 minutes. I only became aware of Tapita after participating in an e-commerce webinar yesterday, and I am delighted with the results.

Koosh Style

Oct 24, 2024  on Shopify

Ottima App. con un Staff di Professionisti molto gentili ed educati al tuo servizio in qualsiasi momento e per qualunque problema.

CarlinFodera Tappezzeria e Autoricambi

Oct 24, 2024  on Shopify

I couldn’t be more impressed with the support I received from Lani at Tapita. She went above and beyond in assisting me with optimizing the SEO indexing for my website. From the very start, her knowledge and efficiency were evident, and she provided clear, step-by-step guidance tailored specifically to my site’s needs. Her insights have already made a noticeable difference in my search visibility, and I feel confident moving forward with the SEO improvements she recommended. It’s rare to find such dedicated support—thank you, Lani, for the excellent assistance!

Republic of Happy

Oct 23, 2024  on Shopify

This app is amazing! It really helped improve the speed of my site with just one click. I'm on the free version at the moment but thinking about upgrading because the app is extremely useful and full of little gems, and the support is excellent. They go above and beyond to help you out! :-)

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