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Customer reviews: Google & YouTube

Develop by Shopify

Reviews (4,462)

Overall rating
4.5

What Merchants Think

The "Google & YouTube" app receives mixed reviews from merchants. While some appreciate its integration and seamless workflow, others encounter numerous issues with account suspensions, product misrepresentations, and weak customer support. The overall sentiment suggests that while the app has the potential to enhance business operations, many users face significant technical and support-related challenges.

Key Strengths

  • Intuitive and user-friendly interface.
  • Seamless integration with Google tools for efficient collaboration.
  • Automatic handling of advertising and business workflows.
  • Positive impact on sales and business efficiency for many users.
  • Easy setup for those targeting basic functionalities.

Common Concerns

  • Frequent account suspensions for vague "misrepresentation" reasons.
  • Lack of effective support and slow response times from Google.
  • Complexity in setting up conversion tracking with Google Analytics.
  • Technical bugs and sync issues with Shopify and Google Merchant Center.
  • Redundant processes and misclassification of products.

Final Thoughts

Overall, the "Google & YouTube" app meets diverse reception. It is well-suited for businesses looking to leverage Google's integration capabilities, yet its operational stability and support system need improvements. Addressing technical concerns and enhancing customer support are pivotal for maximizing its effectiveness and achieving user satisfaction.

arsprofessional

Jan 20, 2026  on Shopify

MS Jewellery

Jan 20, 2026  on Shopify

DalisPet

Jan 20, 2026  on Shopify

IKONIAN

Jan 19, 2026  on Shopify

The Google & YouTube app has been essential for setting up tracking and connecting my Shopify store with Google services properly. The integration is smooth, the setup is straightforward, and it makes managing product feeds, conversions, and analytics much easier from one place. It’s especially useful for running ads and ensuring data is flowing correctly between Shopify, Google Analytics, and Google Ads. A solid, reliable app that every Shopify store should have installed.

Gasland24

Jan 19, 2026  on Shopify

KLO Beauty

Jan 19, 2026  on Shopify

cubs Closet

Jan 18, 2026  on Shopify

STIHL Store

Jan 17, 2026  on Shopify

good

La Tienda Bella

Jan 17, 2026  on Shopify

indispensable pour la visibilité et les conversions Application essentielle pour toute boutique sérieuse ! La migration des balises Google s'est bien passée, et l'intégration avec Google Merchant Center facilite énormément la gestion de mes campagnes Google Ads et Shopping. Le suivi des conversions est précis, la synchronisation des produits fonctionne bien, et j'apprécie particulièrement que l'application soit maintenue directement par Google - ça garantit que tout reste à jour sans intervention de ma part. Pour une boutique de cosmétiques premium comme la mienne, c'est un outil crucial pour atteindre les clients via Google Shopping et optimiser mes campagnes publicitaires. Hautement recommandée !

Nellabeauty.com

Jan 16, 2026  on Shopify

Thank you so much. Nellabeauty.com Women owned business

Epic Labs

Jan 16, 2026  on Shopify

Droguerías Multifarma

Jan 16, 2026  on Shopify

ferreteriacolarte

Jan 16, 2026  on Shopify

muy buena

Best Ricky Deals

Jan 15, 2026  on Shopify

Kentu

Jan 15, 2026  on Shopify

TinyDevine

Jan 14, 2026  on Shopify

PlatiNum

Jan 14, 2026  on Shopify

Memory Tree Keepsakes

Jan 14, 2026  on Shopify

Easier to use than expected and help is always there when you need it.

Veekys

Jan 13, 2026  on Shopify

Great APP for expanding sales channels and getting more showcase opportunities

Vikingshopsuple

Jan 13, 2026  on Shopify

good

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