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Customer reviews: GLO Color Swatch & Bundles

Develop by Shopify

Reviews (1,272)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

PNW Yarn Girl

Oct 03, 2025  on Shopify

I was pulling my hair out trying to get the proper swatch functionality in the Dawn Theme in shopify. I went way deep down a number of rabbit holes. Finally I contacted customer service and they said I should check out Globo. My problem was that I had different products that had same color names, but the colors are different for the different products--think red shirts and red pants but the colors don't look the same. Globo is a great solution! It adds the functionality to the Dawn app to allow different swatches for colors with the same names on different product pages and is actually very simple to use! I did run into a problem today that was definitely user error. I went to globo's chat, and Andrew helped me fix it really quickly! So hurray to Andrew and to Globo for making my day and helping me move forward on what I think will be exactly the website I need for my store!

VivaLove

Oct 01, 2025  on Shopify

Their support is useless and very long. They don't help, especially Sarah from their support They surely bought or write by themselves all the reviews, which are all fake. Don't trust this app, and choose others. Don't loose your time.

Thea Life

Oct 01, 2025  on Shopify

Great APP and amazing support team, with any questions or issues I had, they responded immediately and solved my issues.

LonaScott Store

Oct 01, 2025  on Shopify

Best app ever!!!! Special thanks to Sarah for being super helpful :) Only app to get if you want swatches!

ORK

Sep 29, 2025  on Shopify

Amazing experience i had issue with variants options in my new theme i ask them to fix i never saw this responsiveness for the app support they have fix the issue on the same day with continuous updates and testing. Highly Highly recommended. Amazing and really professional team.

Lemon

Sep 25, 2025  on Shopify

They did an amazing job their team helping fix our color swatches not appearing on the product page and collection page they were able to resolve the issue quickly! Highly recommend this app!

Ultimate Massage Chairs

Sep 24, 2025  on Shopify

We’ve had a great experience with the Globo Swatch Variant app. The app itself works smoothly and makes product options look clean and professional across the store. What really stands out is their support team – they are incredibly quick to respond and resolve issues. We needed the swatches integrated throughout our website, even in some custom sections, and their team handled it perfectly. Everything was set up exactly the way we wanted without hassle. Highly recommend this app if you’re looking for swatch functionality with excellent support behind it!

Artix Hub

Sep 24, 2025  on Shopify

I really appreciate Sarah’s support with the setup and the alterations I requested. She was responsive, professional, and made sure every detail was handled smoothly. Thanks to her help, my store now looks much better, and I especially love the way the Glo Color Swatch has been integrated. It gives the store a clean, modern feel and makes the shopping experience more intuitive. I’m very happy with the outcome and with Sarah’s assistance throughout the process.

Pickleberry

Sep 18, 2025  on Shopify

The Globo team went above and beyond to help me get my website set up properly with their swatch app. Because I am a novice building this website, I needed a little hand holding and they helped me every step of the way! I HIGHLY recommend!

So Happy Fun Time

Sep 17, 2025  on Shopify

Excellent, product, best pricing, and perfect customer service from Sarah. Extremely helpful and would recommend.

Royce Apparel

Sep 16, 2025  on Shopify

Great customer support team that works fast and managed to place the Swatch widget into pagefly for me. Thank you Sarah!

NÖMI

Sep 15, 2025  on Shopify

Great customer support on this app. Andrew was phenomenal and fast when I had a question. Highlty recommend

Norway Designs

Sep 11, 2025  on Shopify

Sarah on support was very responsive and helpful. We were having issues with swatches not being linked correctly to the product, but she did a great job.

Kool4School

Sep 09, 2025  on Shopify

Love this app, a little tricky to set up but the support is first class.....the result on my website looks amazing. A great app.

Boutique NOPé

Sep 08, 2025  on Shopify

Works really well! Sarah from tehcnical support is amazing. She's been really helpful! So far, GLO apps are working great for us!

Spiritual Kingdom

Sep 08, 2025  on Shopify

Sarah and Andrew helped me a lot with extending the color variations and the expansion. You can have unlimited colors for your products instead of only those on the list you first see at a glance. Thank you!

FancySofas

Sep 04, 2025  on Shopify

Sarah is amazing and really does everything she can to make the app suitable for my shop. Developers have manually made adjustments to the swatches and buttons, support is much better than other apps.

CafeVibe

Sep 02, 2025  on Shopify

Even on a public holiday, the support was great and fast. They fixed my issue quickly and communication was spot on! Highly recommended app to enhance your customers experience.

Town Hall Outdoor Co

Sep 01, 2025  on Shopify

Exception customer service and a great tool! Sarah and the team solved our problems switly and easily. The site looks great and works seamlessly.

Art Masterclass USA

Sep 01, 2025  on Shopify

I downloaded and installed the app to test it first, and the process went smoothly thanks to Sarah and other members of the support team, and the dev team. We are now actively using the full website. Many thanks!

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