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Customer reviews: GLO Color Swatch & Bundles

Develop by Globo.io

Reviews (1,783)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

Classic Embroidery

May 09, 2025  on Shopify

It does what I'd like, but I wish it would automatically update instead of requiring me to update it every time I add a new variation. Sometimes I forget then things don't show up right on my pages. Other than that its been working great.

Syla

May 08, 2025  on Shopify

Great & Professional Team of GLO Color Swatch, Variant Image. Also, Apps is very cost efficient.

Vexipo

May 07, 2025  on Shopify

Great experience was clear and understanding and helped with all my needs definitely recommend ⭐️⭐️⭐️⭐️⭐️

Moda Solve

May 06, 2025  on Shopify

Henry was incredibly helpful in managing the color variants on my Shopify store. He made the whole process seamless from organizing the product color options to ensuring everything displayed correctly on the product pages. His attention to detail and clear communication made a big difference. Thanks to his support, my customers now have a much better experience when selecting color variants. Highly recommend working with him!

Ma boutique

May 06, 2025  on Shopify

Je suis tombée sur Sarah, qui a tout de suite compris mon problème et l’a directement réglé. Elle m’a proposé plusieurs solutions, ce qui m’a permis d’obtenir le résultat que je souhaitais sur ma boutique. Encore merci à elle !

LastQueenhair

May 06, 2025  on Shopify

Le travail ne vient que de commencer et c'est un résultat magnifique! les variantes, les couleurs sont top, et le service client et support technique sont vraiment très professionnels! Bravo à vous

Materialism

May 05, 2025  on Shopify

support was super prompt and resolved my query within minutes! much appreciate and loving the app so far :)

PawfectPawz

May 03, 2025  on Shopify

It’s good, even the free version for me was enough of what I need which is just the quantity bundles with dropdown menu. Could’ve saved me a lot of money if I used it earlier. Customer service pretty good

My Store

Apr 29, 2025  on Shopify

Just got the app and it's working very well for me with Product Groups and custom image color swatches. I had a few glitches at first, but Sarah from support was extremely helpful on Chat and went out of way to get my issues resolved by coordinating fixes with the dev team. Thanks a lot Sarah - you are a life saver!

ARRO ATHLETICS

Apr 29, 2025  on Shopify

This has been a great app to use - support has been super helpful in getting things done to ensure it worked well for us!

Motomentum

Apr 24, 2025  on Shopify

Sarah and her Dev team have been extremely helpful with integration of the GLO Color Swatch plug in, along with our Ignite Theme. Each point of integration was carefully designed and it's now working exactly how we wanted it. We tried other plug ins that were supposed to handle this same feature and they were unable to get things working. Thank you again Sarah and team, we appreciate your help!

Marianas Artistry

Apr 24, 2025  on Shopify

The app integrates nicely with our store making the landing page stand out better with their color swatches giving our customers a better overall shopping experience. The support staff are quick to respond and fast to resolves any questions or issues. Highly recommended.

Veeda Bella

Apr 24, 2025  on Shopify

Very useful app! also sarah was the one who helped me and she is very knowledgable and helpful. thanks sarah!

Advi Blouses

Apr 23, 2025  on Shopify

Had issues setting up colour swatch limits on collection pages. Sarah helped me seamlessly within minutes. Good customer service.

ANTA-TUNISIE

Apr 22, 2025  on Shopify

I want to express my gratitude for the outstanding support I received from the team. They were incredibly responsive and helped me resolve an issue on my website quickly and efficiently. Their communication was clear and reassuring throughout the process. Thank you for such a great experience!

Hammer Made

Apr 21, 2025  on Shopify

This app is perfectly and user friendly. Really easy use and swatches quickly colors. And truly appreciated the customer support, Sarah were so helpful and kind! Thank you very much!

Peti'teko

Apr 21, 2025  on Shopify

Franchement top le support client ! J’ai demandé de retirer un élément dans le CSS et c’était réglé en… une minute montre en main Super réactifs et efficaces, ça fait plaisir d’avoir une équipe comme ça derrière l’app. Merci encore !

Jen & Co.

Apr 18, 2025  on Shopify

Looks great on our site! I had some issues with the CSV import so I reached out to support. They were easy to work with and resolved my issue quickly. Aside from that minor issue, I had no problems navigating their back end and configuring my swatches. Moving forward, I think it will be really easy to add any new colors or images. Thank you, we love how it looks!

IM official store

Apr 17, 2025  on Shopify

채팅으로 빠른 답변 감사합니다. 무료버전에 생기는 워터마크 문제를 아주 빠르게 해결해 줘서 좋았습니다. 지금은 상품이 많지 않아서 유료버전까지 사용하지 않지만 앞으로 유료버전도 검토하고 있을 정도로 좋아요.

Tanzora.nl

Apr 17, 2025  on Shopify

I've been using the Glo Color Swatches app and I’m really impressed — not just with how the app works, but especially with the support team behind it. I had a small issue with the color swatches not showing correctly in the Quick Buy view, and the team was super responsive and professional. They investigated the issue thoroughly, kept me updated, and fixed it quickly. Communication was clear and friendly throughout the process. You can tell they genuinely care about their users. Highly recommend this app if you're looking to improve the color selection experience in your store. Great functionality, and even better customer service!

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