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Customer reviews: GLO Color Swatch & Bundles

Develop by Globo.io

Reviews (1,231)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

Ocean Shell Studios

Jun 26, 2025  on Shopify

Wonderful App! Amazing features and exactly what we were after. So easy to customise and the staff are really helpful too :-)

Offrotie

Jun 19, 2025  on Shopify

This app has added a nice modern touch to all our product pages with the configurable color swatches. The GLO Color team was very responsive when we encounter a small problem that some color variants were showing on the front end, but they did not exist on the back end product variant list. They looked into it and fixed it and our store looks better than ever. Thank you for this app and for the great customer service :)

source1beauty.com

Jun 18, 2025  on Shopify

We wanted the image swatches on the collection page to work a certain way: when you hover over a swatch, the main image changes. The support team for the GLO Color Swatch & Bundles app was able to make it happen in just a day or two. I reached out using the chat support in the app, and they followed up by email once everything was done. The results were honestly better than I expected. We also use the Globo Product Options app, and as I understand it, both apps are developed by the same company. I had a long list of requests for product options, and their support team was incredibly helpful and professional. They handled every request I had and were super nice throughout the process. I highly recommend this app for your Shopify store. You’ll need the Gold package to access full functionality with product groups, but it’s totally worth the price.

tights dept.

Jun 18, 2025  on Shopify

Great app – exactly what we were looking for. The customer support team is incredibly responsive. We had a minor issue and Sarah resolved it quickly and efficiently. Highly recommend!

Sterling Forever

Jun 17, 2025  on Shopify

Support is very responsive and helpful. We were having issues with swatches not showing correctly, but their support swiftly resolved it. Loved this app. It's easy to use and set up. Highly recommended!

BEAOLATA

Jun 17, 2025  on Shopify

This is truly the app I've been longing for. I've tried many other apps but none of them could achieve the desired effect. However, this app has perfectly solved all my problems. It has significantly increased my conversion rate. With this app, customers can easily switch between different independent pages, which greatly increases the probability of them placing an order and makes it more convenient for them to purchase. Thank you very much for the production by this team.

kontor28

Jun 13, 2025  on Shopify

App works very good and if you have any issues or questions there is always a very good organized support!

Miyuna 3D

Jun 10, 2025  on Shopify

incredible application, works perfectly with a variety of free customizable sections and the customer service is super efficient, fast and good.

Punch Equipment®

Jun 10, 2025  on Shopify

Great customer service. Very helpful. Happy to dev for you or give instructions on how an owner can do it themselves. Thanks for all your help

Enabl Life

Jun 09, 2025  on Shopify

Initially I was facing issues with my the variant picker on product page. That is when I tried GLO Color Swatch. The plugin is simple to use and very easy to setup. Recently I had an issue with the variant picker. When switching colours, the product image was not switching. I contacted the support team and they provided the best support. They resolved my issue within minutes. I highly recommend the plugin.

Unreal Cosmeticz

Jun 08, 2025  on Shopify

Great support! I had some issues with setting up the app. They quickly helped me get things up and running. Thank you!

SAGE by Saga Sif

Jun 07, 2025  on Shopify

Sarah was the biggest help and did everything i needed so quickly. Such a big plus to get help like this

ONI

Jun 06, 2025  on Shopify

Amazing Support & Customization Help! I just want to give a huge shoutout to the Globo Swatch devs and support team. They were incredibly responsive, friendly, and helpful throughout the entire process of customizing their app to fit exactly how I wanted it to look and function on my website. I had some specific layout and design needs, and they went above and beyond to make sure everything looked perfect. The app now integrates seamlessly with my site's aesthetic and works exactly as I envisioned. It's rare to find this level of support and willingness to assist with custom tweaks—I'm genuinely impressed and grateful. Highly recommended if you're looking for a swatch app with both great functionality and an outstanding support team behind it!

Blundell Cashmere

Jun 05, 2025  on Shopify

I had a problem with color swatches on home page and tried everything to solve but couldn't. I contacted support and "Henry" solved it in no time!!! Very pleased with GLO color swatch and there support team. Highly recommend!!!!! Thanks Henry

Yardblox Fabrics

Jun 04, 2025  on Shopify

Great app that does what it says and the customer service team always responds and helps to solve any issues fast and effeciently.

Natural Galleries

Jun 03, 2025  on Shopify

Sarah and the team were a HUGE help! Great product and awesome assistance through the onboarding process

Life Is Wanderful Co.

Jun 02, 2025  on Shopify

Great customer service from Sarah on an issue that was mostly due to Shopify. She still had a solution super fast!

Kaliyah's Closet

May 31, 2025  on Shopify

Phenomenal help from Andrew at the GLO Team - he solved my issue with quickness and ease. Big thanks!

Mindful Planners

May 30, 2025  on Shopify

Sarah was really helpful with setting up the app for me. The variant images did not change when clicked on it and also the variant names were cut off, but within 10 minutes the issue was all fixed. Easy to navigate, easy to set up, works well with other apps, I recommend!

Evervia

May 29, 2025  on Shopify

This app is a game changer! The support team is excellent—Sarah was my first point of contact and resolved every issue quickly and kindly. If you’re lucky enough to get her as your support, you won’t regret installing this app.

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