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Customer reviews: GLO Color Swatch & Bundles

Develop by Shopify

Reviews (1,346)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

JULIAN CREST

Dec 24, 2025  on Shopify

Globo Swatches is an excellent app with a very friendly team behind it. Their support system is one of the best quick, helpful, and genuinely willing to assist until everything works perfectly. Highly recommended.

Lany-bijoux

Dec 19, 2025  on Shopify

Je suis très satisfaite du service clients, très rapide et très performant. Merci rosie pour votre aide et votre efficacité.

Mooi'S Custom

Dec 19, 2025  on Shopify

Hele fijne app. Bij problemen kan je makkelijk terug bij de support chat en wordt je binnen enkele minuten geholpen. Ik werd geholpen door Sarah. Erg fijne communicatie.

Nala Global

Dec 17, 2025  on Shopify

I ran into an issue on my page that I couldn’t resolve on my own, so I contacted customer support. Sarah responded promptly and had everything fixed by the end of the day. She even shared screenshots of the solution to ensure everything was working as expected. I truly appreciate the team’s dedication and highly recommend their customer service—especially for going the extra mile, even on a holiday. Thank you, Sarah!

Dana L'Or 9 Carati

Dec 15, 2025  on Shopify

Ottima esperienza con l'assistenza in particolar modo con Clara che ha saputo seguirmi e risolvere il mio problema con efficienza e tanta gentilezza.

Ethereal Blooms

Dec 12, 2025  on Shopify

They do amazing work and keeping on top of any updates and any issues, an amazing customer support experience!

Loobie & Friends

Dec 12, 2025  on Shopify

Customer service is super helpful and we have found they always resolve any issue we may come across. Very responsive to any queries we might have. Highly recommend.

Kempain Family Outfitters

Dec 11, 2025  on Shopify

I was very happy with the customer service, Sarah was quick to respond and walked me through a simple fix for the issues I was having.

MIRAYA

Dec 11, 2025  on Shopify

Also der Support ist mega. Ich war verbunden mit Annie und sie hat super weiterhelfen können und mehrere vorhandene Probleme sehr schnell und präzise gelöst. Wenn jemand ein Incident haben sollte - hoffentlich bekommst du Annie und dein Problem somit schnell gelöst! :)

Threzo

Dec 11, 2025  on Shopify

I had a good experience with this plugin. It is easy to use and allows me to showcase product colors effectively. I would recommend it to anyone looking for a simple and efficient way to display color options on their site

Wet Sundays

Dec 10, 2025  on Shopify

We love the application, it made our website look way better and much smoother and the customer support was fast and easy. They resolved our issue in less than 10 minutes. Much appreciated. Thank you Sarah for your help!

Joy Junction

Dec 09, 2025  on Shopify

One of the best Color Swatch plugin. The support team was wow. Annie and Sarah they helped me a lot while facing troubles

COUTURELLA

Dec 09, 2025  on Shopify

Super application, je recommande fortement et je remercie les services de Annie, qui ont était vraiment top ! elle est très compréhensive et professionnelle.

Sally - horse beauty

Dec 09, 2025  on Shopify

The GLO support team did an excellent job. They identified and resolved the technical issue very quickly, and their communication was outstanding throughout the process. I’m extremely satisfied with the quality of their support!

Purely Alpaca

Dec 08, 2025  on Shopify

Love how the app installed easily, easy setup and saved me a TON of time with the 1000s of unique color/texture swatches we have. When I didn't understand something (browser caching) they helped me right away.

Dexity

Dec 07, 2025  on Shopify

Super schneller und direkter Support! Wir hatten ein kleines Problem und uns wurde sofort geholfen – freundlich, kompetent und lösungsorientiert. So wünscht man sich Kundenservice. Vielen Dank!

Blessa

Dec 05, 2025  on Shopify

Very intuitive and easy-to-use app that synchronizes all products perfectly. It works smoothly with my store, and the color swatches look great on the product pages. The support team is also excellent – very helpful and incredibly fast in responding and solving any issues. Highly recommended!

TagsFly

Dec 05, 2025  on Shopify

It’s truly an amazing app. The technical support is exceptionally good. You’re no longer limited by the theme’s built-in product options. There’s even dynamic swatch support on the collection page. I run multiple e-commerce stores and we sell personalized products on all of them. It’s time to move all my stores to this app. I highly recommend it.

Mindful Merch

Dec 03, 2025  on Shopify

Sarah was extremely helpful in helping to set up the swatches and getting it streamline onto our site! Her expertise was incredible. Very happy with the service and the app! Definitely recommend

5 Stripes Merch

Nov 28, 2025  on Shopify

I had an error on my page that I just couldn't figure out, so I reached out to customer service. Sarah got back to me and had the issue resolved before the end of the day. She also sent me screenshots of the solve to make sure that I was happy with the results. I highly recommend the customer service team for their due diligence...even on a holiday. Thanks Sarah!

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