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Customer reviews: GLO Color Swatch & Bundles

Develop by Shopify

Reviews (1,395)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

Spailpín

Jan 13, 2026  on Shopify

I can't even begin to say how incredible Annie was. I was so frustrated trying to figure stuff out and she came in and fixed everything for me. Highly recommended!

cultivatestreetwear

Jan 12, 2026  on Shopify

Helen responded to me within 2 seconds of my question and sorted out my issues within 1 minute, she was polite and very professional, great customer service and awesome app, thank you Helen

TONEFIT

Jan 10, 2026  on Shopify

Easy to use, excellent service.Very supportive even while asking for the free plan. Thanks to Annie :)

The Fire Center

Jan 09, 2026  on Shopify

Great work overall. The developer is responsive, provides prompt replies, and quickly resolves any issues we encounter. Their customer service is polite, professional, and genuinely helpful. Their support has been instrumental in creating a smooth customer experience and has helped increase customer purchasing.

THE HOUSE OF GANGES

Jan 09, 2026  on Shopify

Wonderful app, wonderful Support. Helen from support desk was excellent. She was very prompt and solved my query within minutes. Highly recommended. Thank you Globo.

Off-Wrap™

Jan 08, 2026  on Shopify

Excellent app overall. All the features are well thought out and the app performs very smoothly. What really stands out is the customer service, incredibly fast responses and every issue I had was fixed quickly. Highly recommend.

Hazard 4

Jan 08, 2026  on Shopify

App is easy to use and their support is always quick to respond and willing to help out with any issues you might have. I would recommend this app based on this experience alone.

Aéra Labs

Jan 06, 2026  on Shopify

Helen was really helpful and attended to my issue is less than 15 mins. insane service Any queries gets fixed within 1 hour, great and responsive team. Have tried many variant apps and this one hits the spot

Lindorug

Jan 06, 2026  on Shopify

We are extremely satisfied with Globo Color Swatch. The app works great and the ability to show size and color variants directly on the homepage is a huge plus and something not many apps handle this well. What really makes the difference, though, is the support team. Both the support and development teams have been incredibly helpful, fast, and professional. They solved everything we asked for and helped us achieve an excellent final result. Whenever we choose a paid app, the first thing we evaluate is the quality of support. If we move to an annual plan or keep an app long-term, it’s almost always because the support is great, and Globo Color Swatch fully meets (and exceeds) that standard. 100% satisfied. Big compliments to the entire Globo team!

COVERTHEPUMP

Jan 05, 2026  on Shopify

App is great! Support is even better, Helen was quick and helped me make necessary adjustments to customise the app to my needs. Very helpful app and support staff! Thank you Helen!

What's Your Brave

Jan 05, 2026  on Shopify

Excellent app! I use their free version for color swatches on my collection pages. Had a small problem with swatches not loading as I scrolled down the page and Sarah was SO helpful - fixed it very fast!

Lamier

Jan 02, 2026  on Shopify

Best team ! When I had a problem it was fixed quickly the developper is very good and recative ! thank you !

EspacioBetty

Dec 30, 2025  on Shopify

tiene un gran servicio de atención al cliente, intentanto siempre dar la mejor opción a nuestras necesidades, tanto en la rapidez como en la solución

Meravila

Dec 25, 2025  on Shopify

Helen is the best, she helped me with every step and figured everything out with me and explained very precisely what went wrong and how to fix so next time i can fix it my self, she is a good teacher and good human

JULIAN CREST

Dec 24, 2025  on Shopify

Globo Swatches is an excellent app with a very friendly team behind it. Their support system is one of the best quick, helpful, and genuinely willing to assist until everything works perfectly. Highly recommended.

Charli Pets

Dec 23, 2025  on Shopify

The app has all the options you need to set up your product perfectly. I also had a fantastic experience with the support team. Helen helped me set up my variants correctly and checked everything to make sure it was working properly. I’m very grateful — 5 stars!

Lany-bijoux

Dec 19, 2025  on Shopify

Je suis très satisfaite du service clients, très rapide et très performant. Merci rosie pour votre aide et votre efficacité.

Mooi'S Custom

Dec 19, 2025  on Shopify

Hele fijne app. Bij problemen kan je makkelijk terug bij de support chat en wordt je binnen enkele minuten geholpen. Ik werd geholpen door Sarah. Erg fijne communicatie.

Nala Global

Dec 17, 2025  on Shopify

I ran into an issue on my page that I couldn’t resolve on my own, so I contacted customer support. Sarah responded promptly and had everything fixed by the end of the day. She even shared screenshots of the solution to ensure everything was working as expected. I truly appreciate the team’s dedication and highly recommend their customer service—especially for going the extra mile, even on a holiday. Thank you, Sarah!

Dana L'Or 9 Carati

Dec 15, 2025  on Shopify

Ottima esperienza con l'assistenza in particolar modo con Clara che ha saputo seguirmi e risolvere il mio problema con efficienza e tanta gentilezza.

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