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Customer reviews: GLO Color Swatch & Bundles

Develop by Globo.io

Reviews (1,233)

Overall rating
4.9

What Merchants Think

Overall, merchants have shown great satisfaction with the "GLO Color Swatch, Variant Image" app. It is widely praised for its user-friendly interface, customization options, and the superior customer support provided, particularly by team members like Sarah, Gemma, and Jay. However, a few merchants expressed concerns over the app's functionality and the occasional need for technical support, which was generally resolved by the responsive support team.

Key Strengths

  • Outstanding customer support, noted for being prompt, helpful, and resolving issues efficiently.
  • User-friendly interface, easy to integrate and set up on Shopify stores.
  • Wide range of customization options for swatches and variant images.
  • Improves product presentation and potentially boosts conversions by enhancing user experience.
  • Cost-effective solution compared to hiring developers for custom coding.

Common Concerns

  • Occasional technical issues and conflicts between features, though often resolved quickly by support.
  • Some users felt pushed towards purchasing a paid plan due to limitations in the free version.
  • Reports of the app not working smoothly in certain scenarios, impacting conversion rates.
  • Minor configuration challenges, requiring assistance from the support team.

Final Thoughts

The "GLO Color Swatch, Variant Image" app is generally well-received by merchants for its effectiveness in enhancing product displays and its strong customer service. Despite a few drawbacks that some users experienced, the app excels in providing a customizable and user-friendly solution for Shopify stores, often with quick and effective customer support to address any issues.

FaithfulDivine

Aug 21, 2025  on Shopify

"I used to rely on another app with similar features, but after switching to this one, I realized it’s so much more affordable without sacrificing quality. The support team is amazing—they not only provide quick technical help but also walk you through the setup process. Couldn’t be happier!"

ofeksbags

Aug 20, 2025  on Shopify

I had a technical issue with the app and Sarah from the support team was incredibly helpful. She was kind, professional, and patient throughout the process. Thanks to her guidance, I was able to fix the problem quickly. I really appreciate her support and highly recommend the app – not just because it works great, but also because the customer service is truly excellent!

Valutso

Aug 20, 2025  on Shopify

Sarah helped me very well, i've upgrade my plan because the service is quick and top notch. Many thanks.

Nomardic

Aug 20, 2025  on Shopify

Looks very good, easy to use and the support team helped me quickly after we had a small issue but it's fixed now!

Studio Gallantry

Aug 19, 2025  on Shopify

Really clear and easy to implement. I even had a clash with multiple variants meaning the singular colour swatches were displaying when I preferred they did not. GLO jumped on their support chat quickly and rectified the issue in CSS almost immediately. Can recommend!

Holika

Aug 19, 2025  on Shopify

Application facile a utiliser, Service client très réactif. Je suis satisfait et je le recommande vivement

K Yulex

Aug 19, 2025  on Shopify

Very good application, it has been useful to me, and their customer service is very good. They have helped me solve every problem I have had. They are very kind, especially Sarah.

Glossy Boston

Aug 18, 2025  on Shopify

This is a really great app! My theme didn’t support one of their features, and Sarah from the support team not only fixed it but implemented the solution super fast — even outside of business hours. That kind of dedication and customer service is rare. The app works smoothly, has boosted my sales, and improved my store’s experience overall. Truly appreciate Sarah’s support and I highly recommend this app!

KBboy

Aug 18, 2025  on Shopify

100% recommend! they provided super prompt and nice service for me!i love this app, and i will continue subscribing their plan, It helps me a lot. love it!

Felicitas

Aug 17, 2025  on Shopify

Their support team was very helpful and professional. They fixed my issue immediately. I really appreciate their prompt assistance. Thank you

Kiin ®

Aug 12, 2025  on Shopify

This app has been just what we were looking for. The Support team has been great at helping us with any custom changes to work with out website. Highly reccommend!

Balam Denim Wear

Aug 12, 2025  on Shopify

The app offers many options. We had some needs for custom features, and Sarah and her team were very kind and quick to help, resolving all our issues with the app. Thank you very much!

Mother Earth

Aug 12, 2025  on Shopify

Great app, easy to use! A special thank you to Sarah from customer support, who, despite all my wild ideas, helped me with everything. Highly recommended!

Valciano

Aug 11, 2025  on Shopify

Très bonne application facile à utiliser et est vraiment nécessaire pour présenter de manière professionnelle les variantes de produits. Le service après-vente est très réactif !

Norfolk Wood Shop

Aug 08, 2025  on Shopify

I'm only on the free tier and even for that, GREAT customer service troubleshooting some settings. App works great. Not the most intuitive to me, but all the options are there to get a great looking store. Highly recommend! I spoke with Sarah a couple of times and each time, very helpful!

Milwaukee Boot Company

Aug 07, 2025  on Shopify

I recently had the pleasure of experiencing the GLO Color Swatch & Bundles, and I must say, I am thoroughly impressed. The quality and presentation of the swatches are exceptional, making it easy to visualize and select the perfect shades. The bundles are thoughtfully curated and offer great value. Customer service was also excellent—responsive, polite, and professional. Highly recommended for anyone seeking a seamless and stylish color selection experience.

Aresactivewear

Aug 07, 2025  on Shopify

Sarah was an absolute pleasure to work with. She’s professional, reliable, and goes above and beyond to deliver excellent results. Communication was clear and prompt, and her attention to detail really stood out. I highly recommend her to anyone looking for quality and outstanding service.

Let's Hike Designs

Aug 05, 2025  on Shopify

Just installed the app and I'm testing it, looks great so far. Sarah on the customer support chat was very speedy and helped me with a few queries on how to tweak some settings.

クーベル

Aug 04, 2025  on Shopify

Great app! Super easy to use and works perfectly with our store. We had a small issue with our theme, but the support team was super fast and helpful — everything was fixed right away. Definitely recommend if you want clean, customizable swatches on your product pages!

Everyday Poppy

Aug 01, 2025  on Shopify

The longer I've had this app embed, the more I've been impressed with it and the service provided by the team members behind this app. Thank you for being helpful and for making things easier.

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