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Customer reviews: Giftnote Gift Messages & Cards

Develop by Giftnote

Reviews (100)

Overall rating
5

What Merchants Think

The "Giftnote Gift Messages & Cards" app has garnered highly positive reviews from merchants, emphasizing a seamless onboarding process and robust customer support. Merchants have appreciated the user-friendly interface and the app's integration capabilities with platforms like Shopify and Klaviyo. The team, particularly Nick, consistently receives praise for their responsive and helpful support, significantly enhancing the overall app experience. During peak seasons like the holidays, the app's impact on business efficiency and customer satisfaction is notably positive.

Key Strengths

  • Easy and seamless integration with Shopify and other platforms like Klaviyo.
  • Outstanding customer service, especially from Nick, providing quick and efficient support.
  • User-friendly interface and straightforward setup process.
  • Enhanced customer gifting experience with personalized gift messages and delivery timing options.
  • Automated and digital gift note processes replacing manual systems, leading to increased efficiency.
  • Flexible functionality supporting both digital gift cards and physical products.

Common Concerns

  • Minor styling issues with custom shop themes during setup.
  • Desire for additional gift card asset customization features, such as specific designs.

Final Thoughts

Overall, "Giftnote Gift Messages & Cards" is a highly praised app, recognized for its ability to enhance the gifting experience on Shopify commerce platforms. Its seamless integration, coupled with exceptional customer service, makes it a preferred choice for businesses seeking to improve their gift card and message offerings. Though primarily applauded for its effective functionality and ease of use, a few merchants have pointed out minor areas for additional feature development. Despite these, the app remains a significant asset for merchants looking to elevate their e-commerce experience.

Goldelucks

Jun 26, 2024  on Shopify

We love Giftnote. Nick has been superb helping us setting it up and made some great recommendations for us. We've been able to use Giftnote to add extra value to our business whilst also generating extra revenue. We highly recommend it!

Nécessaire, A Personal Care Company

May 01, 2024  on Shopify

Super easy integration and functionality! Definitely an added benefit for our customers. Currently utilizing gift messages and actively looking to expand into gift cards. Nick is awesome to work with!

The Oodie

Apr 10, 2024  on Shopify

As a business, we're always looking for ways to streamline processes and enhance the customer experience. Giftnote has been a game-changer for our gift orders. Here's why: Minimal Management: Giftnote takes the hassle out of gift messages. Integration is smooth, and managing the app itself requires minimal time from our team. Happy Customers, Zero Hassles: We haven't encountered a single customer complaint regarding Giftnote. It simply works! Flexibility for Everyone: The option to choose between email or SMS delivery, including timed delivery for the moment of arrival, is fantastic. It empowers customers to personalise their gift-giving experience, adding a special touch with minimal effort. Overall, Giftnote is a win-win for our business and our customers. It allows us to offer a thoughtful gifting experience without adding extra workload, while giving customers a convenient way to personalise their gifts. We highly recommend Giftnote to any business looking to elevate their gifting options!

L&M Home

Apr 09, 2024  on Shopify

Nick and the Giftnote team were very patient and helpful during our onboarding and install process. They customised the appearance and location of the Giftnote assets precisely to our brands strict aesthetic. Giftnote is such a great idea and we are so happy to partner with them to improve our customer's gift buying experience.

House of Knives

Mar 14, 2024  on Shopify

Nick and the team at Gift Note are top notch. They are responsive, flexible and quick to help or add value where they can. The app itself has been the perfect fit for our business and our customers love the option of sending a gift message with their order now / later / on delivery. Best gift note app hands down.

Kolkata Chai Co

Mar 04, 2024  on Shopify

We were looking for a way to make it easy for customer to gift, which we noticed was already happening. By implementing Giftnote, it's eased our previously manual gift note experience and have automated all of it. Customer usage has been steadily increasing and haven't had any issues since implementation! Nick was also very very helpful in addressing any issues and with implementation. Would definitely recommend!

Gisou EU

Feb 19, 2024  on Shopify

Giftnote offers an exceptional feature that has revolutionized the way our customers can send their purchases as gifts, including the option to time the delivery of their gift messages. This functionality is flawlessly applicable to both digital gift cards and physical product orders. Its smooth integration with various carriers enables the gift messages to be sent upon delivery, a feature our customers have eagerly awaited and thoroughly appreciate. The feedback from them has been overwhelmingly positive. Additionally, this feature has been instrumental in attracting new customers, broadening our market presence, and boosting sales and conversion rates. Nick and his team have been outstandingly supportive, ensuring the integration process was swift and providing ongoing assistance whenever needed. Highly recommended!!

Tiny Land Offical Store

Jan 10, 2024  on Shopify

It is an excellent app with responsive support, is easy to install and set up, and provides fast communication. Offers a variety of Giftnote sending options and great integration with Klaviyo.

Esmio Australia

Jan 07, 2024  on Shopify

Nick from Giftnote is a total legend, he helped us implement Giftnote within minutes! Definitely recommend!

Three Gems Tea

Jan 03, 2024  on Shopify

We were looking for a digital gift message solution since our 3PL partner can't send out physical gift notes, and we're so glad we found Giftnote. The interface is easy to use, the app does what it's supposed to, and Nick has been so helpful and hands-on in getting us set up!

Embark Vet

Dec 14, 2023  on Shopify

We have been using this app for over the festive period on our store and have had a good amount of success with it. Customers like being able to send gifts to people, and with this app, that is super easy for them to do with a minimal amount of time required to get it up and running on the store. The app developers are amazing and always very helpful when I reach out to them for help. They offered solutions that I never expected that suited our unique use case.

Jaggad

Dec 13, 2023  on Shopify

The customer service that Nick and the team have provided to our account has been over and beyond. We worked with the Giftnote Team directly, and they very much made the integration a seamless transition, with the absence of agency representation, they were still able to work within our website restrictions and problem solve with their prompt communication and assistance. Can not recommend the platform more.

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