Taranker.Com Logo
Giftnote: Engine for Gifting logo

Customer reviews: Giftnote: Engine for Gifting

Develop by Shopify

Reviews (124)

Overall rating
5

What Merchants Think

The "Giftnote Gift Messages & Cards" app has garnered highly positive reviews from merchants, emphasizing a seamless onboarding process and robust customer support. Merchants have appreciated the user-friendly interface and the app's integration capabilities with platforms like Shopify and Klaviyo. The team, particularly Nick, consistently receives praise for their responsive and helpful support, significantly enhancing the overall app experience. During peak seasons like the holidays, the app's impact on business efficiency and customer satisfaction is notably positive.

Key Strengths

  • Easy and seamless integration with Shopify and other platforms like Klaviyo.
  • Outstanding customer service, especially from Nick, providing quick and efficient support.
  • User-friendly interface and straightforward setup process.
  • Enhanced customer gifting experience with personalized gift messages and delivery timing options.
  • Automated and digital gift note processes replacing manual systems, leading to increased efficiency.
  • Flexible functionality supporting both digital gift cards and physical products.

Common Concerns

  • Minor styling issues with custom shop themes during setup.
  • Desire for additional gift card asset customization features, such as specific designs.

Final Thoughts

Overall, "Giftnote Gift Messages & Cards" is a highly praised app, recognized for its ability to enhance the gifting experience on Shopify commerce platforms. Its seamless integration, coupled with exceptional customer service, makes it a preferred choice for businesses seeking to improve their gift card and message offerings. Though primarily applauded for its effective functionality and ease of use, a few merchants have pointed out minor areas for additional feature development. Despite these, the app remains a significant asset for merchants looking to elevate their e-commerce experience.

Smith Teamaker

Oct 17, 2025  on Shopify

Nick and his team are a joy to work with. They were incredibly helpful in getting Giftnote up and running. The dashboard is intuitive and the customer experience is great. Would highly recommend!

Wonder Waves Coffee

Oct 16, 2025  on Shopify

As a coffee business—where gifting keeps growing—Giftnote has become indispensable. The value is unparalleled. The team has built a fantastic, seamless product end-to-end: effortless backend setup for us, and a clean, intuitive front-end for customers. Gifting flows feel native, checkout is smooth, and support is on point. They’re constantly thinking ahead and rolling out new use cases—this isn’t “set it and forget it,” it’s a continuously evolving app. Highly recommend for any store looking to elevate gift orders without adding complexity.

Hill Country Chocolate

Oct 13, 2025  on Shopify

As the owner of Hill Country Chocolate, I can confidently say that Giftnote has revolutionized our corporate gifting operations. Before discovering this app, we struggled immensely with multi-ship options - a critical feature for our business model. Comprehensive Solution: Giftnote solves problems that were costing us both time and sales. The ability to send different notes to different recipients, vary cart contents per shipment, and seamlessly upload CSV files has completely transformed our workflow. Everything that was once manual and error-prone is now automated and reliable. Superior to Competitors: We had tried numerous other multi-ship solutions, but they were clunky and ineffective. Giftnote, by contrast, integrates perfectly with our Shopify store, coordinating shipping labels and order processing in a way that's both elegant and efficient. Beautiful UI: The user interface is conversion-friendly and makes the customer experience as delightful as our chocolates. Outstanding Support: Perhaps most impressive is the support team - they're among the best developers we've worked with in the Shopify ecosystem. Their attentiveness and expertise made implementation smooth and painless. The Bottom Line My only regret is not finding Giftnote before last holiday season - I'm certain we would have significantly increased our already strong sales numbers. If you run a Shopify store that handles corporate gifting or requires multi-ship functionality, Giftnote isn't just nice to have - it's essential. Highly recommended for: Corporate gifting, multi-recipient orders, bulk shipping, B2B gift operations

The Kid Collective Ltd

Oct 03, 2025  on Shopify

A great app- takes the hassle out of a gifting solution, saving the need for printed card. Customers mostly understand the concept of the digital message, and seem happy with the service it provides. Would recommend to anyone with a B2C store selling giftable products, and we're looking forward to seeing the results from our first peak season with the app!

Candy Warehouse

Sep 30, 2025  on Shopify

GiftNote has been a fantastic addition to our store! Customers love adding personal messages to their gifts, and setup was quick and seamless. The app runs smoothly, and the support team is responsive and helpful. Highly recommend!

44 Steaks

Sep 30, 2025  on Shopify

This is a superb app for corporate gifting and for allowing your customers to send gift messages with their orders. For years we had been frustrated with utilizing spreadsheets to enter orders into Shopify, and it was a labor intensive process. By adopting Giftnote, we've been able to offer our customers a self service portal to place their multi-recipient gift orders. This reduces our small customer service team's involvement in the process, while also allowing easy payment with our processing rates through Shopify Plus. If you are looking to create a multi-recipient gifting portal without breaking the bank or hurting your margins, you've found the right app. Additionally, if you are looking for the ability to offer your customers a gift message via email or SMS, this app will be perfect for you!

Three Bird Nest

Sep 30, 2025  on Shopify

Great app and amazing support! We've struggled a lot with finding a gift card app that integrates with our email platform and this was a huge win to find Giftnote! Nick has been awesome to work with and helped with our entire set up and post launch questions. I highly suggest using them!

Endless Market

Sep 25, 2025  on Shopify

Giftnote is great! It's easy to use and if any issue pops up their support team goes above and beyond.

Kahlmi

Sep 03, 2025  on Shopify

Great support and wonderful UI gifting experience for both myself as shop owner and our customers. The best, most convenient way to provide gifting options for small businesses. Adding app was easy and intuitive

Sonder LA

Aug 27, 2025  on Shopify

This has worked really well for us! We didn't have a gift note option and this is a great solution. Nick helped with the integration and is always there whenever we have questions. Excited for the new update!

Airyday

Aug 27, 2025  on Shopify

We installed Giftnote in the middle of peak gifting season in 2024 to enhance our e-Gift Card experience. Nick’s onboarding support was exceptional – especially with the Klaviyo integration – and he's continued to check in throughout the year. We’re excited to explore gift messaging with Giftnote next!

Khy

Aug 26, 2025  on Shopify

Its so seamless and intuitive. Their dashboard gives us real insights into gift card behavior and make gifting feel tangible! Highly recommend

United Bracelets

Aug 23, 2025  on Shopify

Provides a valuable gift giving experience, without having to spend time manually writing gift notes or worrying about wasted materials. www.unitedbracelets.com

Munchkin & Bear

Aug 20, 2025  on Shopify

As an online retailer of baby products, the GiftNote APP has been indispensable. The customer service they provide has also been prompt and super-efficient! Highly recommend

Sew Heart Felt

Aug 13, 2025  on Shopify

We started using Gift Note around 6 months ago now and have already had thousands of customers choose to use it despite us charging to do so. This extra revenue, along with keeping our customers happy and the chance to re-market to those receiving the gift note has been a huge added value to our business. Nick and the team are also always on hand to assist with any queries.

Hey Rooted

Jul 25, 2025  on Shopify

GiftNote was incredibly easy to set up and get running; everything felt intuitive right from the start. Their support team has been fantastic: quick to respond, super helpful, and genuinely invested in our success. We’ve already seen customers using the feature and are getting great insights from it. Highly recommend if you want an effective way to add a personal touch to gifting!

Birdytell

Jul 24, 2025  on Shopify

Giftnote is an incredible app for gifting. Their support team goes well above and beyond. They are always very responsive and help us integrate everything, it's such a relief to know they quickly take care of any issues ASAP. I can’t recommend them enough.

London Sock Company

Jun 17, 2025  on Shopify

Really easy set up and amazing support from the team! Our customers have been using Giftnote seamlessly since its launch.

Devoción

Jun 10, 2025  on Shopify

Giftnote is a great solution for offering an easy and convenient multi-giftings options to our customers, especially for corporate ahead of holiday gifting season. We were able to get it up and running in no time. The team is also very helpful and responsive and currently releasing new updates and features to improve the app.

Drake Waterfowl

Jun 04, 2025  on Shopify

Great app! Super easy to use and a great value. Customer service is excellent, very responsive and helpful. We are really happy with Giftnote and would definitely recommend.

Scroll to Top