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Customer reviews: Giftnote Gift Messages & Cards

Develop by Giftnote
<h3>What Merchants Think</h3> <p>The "Giftnote Gift Messages &amp; Cards" app has garnered highly positive reviews from merchants, emphasizing a seamless onboarding process and robust customer support. Merchants have appreciated the user-friendly interface and the app's integration capabilities with platforms like Shopify and Klaviyo. The team, particularly Nick, consistently receives praise for their responsive and helpful support, significantly enhancing the overall app experience. During peak seasons like the holidays, the app's impact on business efficiency and customer satisfaction is notably positive.</p> <h3>Key Strengths</h3> <ul> <li>Easy and seamless integration with Shopify and other platforms like Klaviyo.</li> <li>Outstanding customer service, especially from Nick, providing quick and efficient support.</li> <li>User-friendly interface and straightforward setup process.</li> <li>Enhanced customer gifting experience with personalized gift messages and delivery timing options.</li> <li>Automated and digital gift note processes replacing manual systems, leading to increased efficiency.</li> <li>Flexible functionality supporting both digital gift cards and physical products.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Minor styling issues with custom shop themes during setup.</li> <li>Desire for additional gift card asset customization features, such as specific designs.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Giftnote Gift Messages &amp; Cards" is a highly praised app, recognized for its ability to enhance the gifting experience on Shopify commerce platforms. Its seamless integration, coupled with exceptional customer service, makes it a preferred choice for businesses seeking to improve their gift card and message offerings. Though primarily applauded for its effective functionality and ease of use, a few merchants have pointed out minor areas for additional feature development. Despite these, the app remains a significant asset for merchants looking to elevate their e-commerce experience.</p>

Reviews (109)

Overall rating
5

What Merchants Think

The "Giftnote Gift Messages & Cards" app has garnered highly positive reviews from merchants, emphasizing a seamless onboarding process and robust customer support. Merchants have appreciated the user-friendly interface and the app's integration capabilities with platforms like Shopify and Klaviyo. The team, particularly Nick, consistently receives praise for their responsive and helpful support, significantly enhancing the overall app experience. During peak seasons like the holidays, the app's impact on business efficiency and customer satisfaction is notably positive.

Key Strengths

  • Easy and seamless integration with Shopify and other platforms like Klaviyo.
  • Outstanding customer service, especially from Nick, providing quick and efficient support.
  • User-friendly interface and straightforward setup process.
  • Enhanced customer gifting experience with personalized gift messages and delivery timing options.
  • Automated and digital gift note processes replacing manual systems, leading to increased efficiency.
  • Flexible functionality supporting both digital gift cards and physical products.

Common Concerns

  • Minor styling issues with custom shop themes during setup.
  • Desire for additional gift card asset customization features, such as specific designs.

Final Thoughts

Overall, "Giftnote Gift Messages & Cards" is a highly praised app, recognized for its ability to enhance the gifting experience on Shopify commerce platforms. Its seamless integration, coupled with exceptional customer service, makes it a preferred choice for businesses seeking to improve their gift card and message offerings. Though primarily applauded for its effective functionality and ease of use, a few merchants have pointed out minor areas for additional feature development. Despite these, the app remains a significant asset for merchants looking to elevate their e-commerce experience.

Lines & Current

Mar 27, 2025  on Shopify

Nick has been excellent at helping us get set up. The app has been very versatile for us and the support has been top notch!

Cutter & Squidge

Mar 25, 2025  on Shopify

We have had "multi order gifting" on our roadmap for years, but with a small team it was a bit of a pipedream. Luckily for us, Nick reached out to us to see if we were interested in trying our their new multi order feature. Once we had the demo, the answer was an instant YES! For something so complex, the app was actually one of the easiest to set up. Nick and the Giftnote team are so receptive to feedback and very helpful with any issues that crop up. They've made what would normally take us hours of management with various csv sheets, a really quick and easy solution for our corporate customers. It is a life saver in busy periods internally as well! If you have customers looking to place multi orders, definitely check this out.

Good Store

Mar 10, 2025  on Shopify

Nice platform for gift notes and cards with great Klaviyo integration. The app still has some bugs to work out but the team has been helpful when problems arise!

Billini

Mar 09, 2025  on Shopify

We've partnered with Giftnote to make life that little bit easier for our customers when it comes to gifting to friends and family during life's special moments. The app integrated seamlessly with Shopify and linked effortlessly with our Yotpo CRM. So far, we love having it as part of our suite and our customers do too. Highly recommend!

David's Cookies

Feb 27, 2025  on Shopify

*must-have for ALL gifting brands* Giftnote allows us to track and convert recipients as buyers with white glove onboarding and technical + strategic support. No doubt these guys will continue to elevate digital gifting via Shopify and beyond! We appreciate the partnership :)

Love to Dream AU

Feb 26, 2025  on Shopify

Terrific app. Breathtakingly easy to integrate within Shopify and Klaviyo. Fantastic onboarding and service (the team are quick to respond and proactive). Analytics provides fast insight into how the service is performing to make ROI easy to measure. Not to mention, it's heartwarming to read all the gift messaging from customers. ❤️

Lola + The Boys

Feb 21, 2025  on Shopify

Great addition to direct to consumer brands that have good gifting audience. Helpful and easy to set up with their team! Give it a go it's worth it. Helped onboard prior to Q4!

OVERTIME

Nov 06, 2024  on Shopify

We recently added Giftnote to our site, and the experience has been fantastic! Onboarding was quick and easy, thanks to Nick’s expert guidance. The setup process was smooth, and any questions we had were answered promptly. It's been a great addition, and we’re excited to see its impact during the holiday season. Highly recommend!

Tom Beckbe

Nov 06, 2024  on Shopify

The Giftnote app has been the perfect digital gifting solution. The team is quick to respond and acts as an extension to our internal team. I recommend Giftnote if you are looking to improve your online gift card and gift messaging offerings.

Grace & Able

Nov 04, 2024  on Shopify

Amazing customer service from Nick and the team, and a great little app. Our customers love it and a really nice thing to have on the store in the run-up to the holidays.

Kip&Co

Oct 21, 2024  on Shopify

The GiftNote Team have been amazing at onboarding us and getting us all setup. The UX has improved completely and our gift cards are a top seller every day! One of the best apps and Teams out there.

Four Pillars Gin

Oct 09, 2024  on Shopify

Giftnote has been a huge asset for our business. The setup was seamless, thanks to Nick’s incredible support, and the app integrates smoothly with Klaviyo & Shopify. Our customers love the personalised gifting options and send on arrival functionality. The customer service has also been fantastic —Nick is quick to respond and offer solutions. We’re excited to see how it performs over Christmas, but it’s already exceeded our expectations. Highly recommend!

PorkRinds.com

Oct 09, 2024  on Shopify

From a customer perspective, the Giftnote UX is the best out-of-box option for Shopify by far. It allows customers to control the communication of their gift from order to delivery. From our vantage as e-commerce operators, the implementation was reasonably easy. There were some minor hurdles, but Giftnote's CS team took the reins and helped launch the enhancement. I wholeheartedly recommend Giftnote. There is not a better gift experience in the Shopify App Store.

Coco Moon

Oct 08, 2024  on Shopify

Highly recommend Giftnote for any business looking to enhance their gifting options! Nick was amazing during the entire setup process. He addressed all of our questions and made integration quick and easy. Since then, we haven’t had any issues.

Hazuki Knife

Sep 19, 2024  on Shopify

I have tried at least a couple of similar apps to embed gift message and card widget onto my website. I really like this Giftnote the best of all. What is most important to me is the support. I have asked for a few help already in the firt few days of my trial and get answers back straight away or in a day, which I think is very prompt. Very happy with the app.

The Meatery

Aug 07, 2024  on Shopify

Incredible customer service. Within days our store already had gifts being given, and are now harvesting new emails of the gift recipients. This is an absolute no-brainer.

Bourbon St

Aug 05, 2024  on Shopify

Amazing service . Nik was so helpful. Installation was so easy, as Nik does it all for you. Definitely recommend this app.

Henschke

Aug 03, 2024  on Shopify

This app has been fantastic for implementing gifting functionality on our client's winery website. Flexible and versatile, we've integrated it with our CRM & email marketing platform seamlessly to personalise each gifting option and journey. Whenever we had a question, Nick was quick to respond and jump on a call to walk us through a fix or offer solutions. Would definitely recommend to anyone who is wanting to elevate their gifting experience.

Rothy's

Aug 01, 2024  on Shopify

GiftNote has been an amazing app that has helped solve our gift messaging problem. We used to send the note that the user wrote to our 3PL to be printed on a piece of paper but now GiftNote digitizes this experience and enables the customer to decide when they want their message delivered. They integrate with all the carriers we work with and also integrate with our ESP so that we can style the email as we want. Nick and the entire GiftNote team have been extremely responsive and great to work with. I highly recommend this app!

Beddy's

Aug 01, 2024  on Shopify

Gift Note has worked well for our needs. We are looking forward to see it's performance during the gift giving season.

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