I received great customer service when I experienced an issue . I notified Louis support right away and they were very responsive to my inquiry. My response was resolved right away. I appreciate the fast turnaround time. Thank you!

Benson from German Drop has outstanding customer service skills. I've gone through a lot of suppliers and was unhappy with them all until I found Benson. I've been working with him for a few weeks now but I feel like I've known him for a few years. He makes me feel special and he does whatever he can to help me and my customers get the best pricing. I hope to have a long business relationship with him and his company.

one of the best agents out there. really best prices, and they can literally source anything. My personal agent was Louis, and he did his job perfectly! I am really happy i use German Drop now instead of aliexpress

I've had an excellent experience using German drop. Hands down. They are the most user-friendly platform for product fulfillment I've ever encountered. The integration process was incredibly seamless and intuitive; I was fully set up in just 1 to 2 minutes! Special thanks to Benson, my account rep, who was courteous, knowledgeable, and impressively patient. Even with all my questions. He explained everything clearly and made sure I felt confident every step of the way. I truly can't say enough about the outstanding support I received. Highly recommend German drop for anyone looking for a reliable and smooth drop shipping fulfillment experience!

I had a gret experience thanks to Luis! He was incredibly efficient, providing quick and precise answers to all my questions. His knowledge and willingness to help made everything so much easier. I truly appreciate his professionalism and responsiveness—such a pleasure to deal with! Highly recommend Luis for anyone looking for top-notch support!

I've been working with Louis these past few weeks and he is amazing. My orders get fulfilled extremely quickly, his response time is incredible, and he was able to source a product that no other supplier was able to source. He's the main reason as to why I use German Drop!! I definitely recommend if you're in the market for a supplier.

i don’t usually write reviews, but this one is well deserved. after getting scammed by 3 different suppliers, i was mentally and financially drained. every time i thought i was making progress, i got set back. then i found german drop—and more importantly, benson. benson completely changed everything for me. he’s responsive, reliable, and actually cares about your success. he doesn’t just ship your products—he makes sure your entire backend is strong, your logistics are smooth, and your customers are happy. there were times when things got hectic, and benson always found a way to come through, no excuses, no delays. he’s the reason i’ve been able to scale with confidence. i’m now in a position where i’m close to retiring my parents—something i never thought i’d be able to say this soon. none of that would’ve been possible without his help. if you’re looking for a supplier who actually delivers on their word, benson is that person. he’s a rare find in this industry and one of the few people i fully trust with my business.

I have been cooperating with German Drop for more than one year, really a great platform and really recommend

Great supplier can recommend! Competitive prices and shipping costs, and very fast communication. I've been working with Olivia and she's always been able to respond very quickly to any issues or questions, in good english!

Fantastic support and great prices. probably the best product sourcing service available on Shopify, and no I was not paid to say this.