GemPages App Review: Features, Pros & Cons for Shopify

Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (2,886)

Overall rating

4.9

5

1,856
4

60
3

7
2

8
1

44

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

User-friendly and intuitive interface.
Excellent and responsive customer support.
Wide range of features and customization options.
Effective integration with third-party apps.
Ability to create professional and polished pages easily.

Common Concerns

Need to rebuild designs separately for different devices.
Subscription dependency — losing access to features upon cancellation.
Occasional glitches and slow response times.
Limitations in some features such as product sorting.
Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

My Store

Jun 26, 2024 on Shopify

Good experience and customer service is on top

Tatagoyoga

Jun 25, 2024 on Shopify

As an e-commerce business owner with about 100 memberships, I deal with online support chats all the time, and most of them are crap. However, GemPages truly stands out as an exception. Their support team is nothing short of amazing. Special praise to Jane! Every representative I've interacted with has been knowledgeable, friendly, and incredibly helpful. They consistently go above and beyond to solve any problem I encounter, and they take the time to teach me how to fix issues myself. I'm thoroughly impressed and extremely happy with their service. GemPages truly lives up to its name – their support team members are real gems!

ILLUMEA

Jun 25, 2024 on Shopify

I had a wonderful experience! Everything was perfect, and the customer service was exceptional. They provided a real solution to my problem effortlessly, and they were genuinely kind throughout the process. Highly recommend!

Lumon

Jun 25, 2024 on Shopify

Perfect app, the most useful app on all of shopify actually

Reinhance™

Jun 25, 2024 on Shopify

amazing page builder and the support is great

Vallerix

Jun 25, 2024 on Shopify

5 STARS BEST APPP

Zurafit™ Heated Leg Massager

Jun 25, 2024 on Shopify

Been using Gempages for 2 years now. Very easy to design pages that look and function exactly how you want. Their support is amazing too! :)

VitalitasFit

Jun 24, 2024 on Shopify

Great job from ken!

Josette & Tic

Jun 24, 2024 on Shopify

Perfect, answer in less than 24hours, plus a solution given to our issue. Great feedback.

My Store

Jun 24, 2024 on Shopify

I've used gem pages for multiple websites and the support has always been great! Jeremy helped me with a few issues I was having and resolved it very quickly. Thanks.

Locked

Jun 24, 2024 on Shopify

Amazing support anytime there is an issue

Eggs N' Toast

Jun 23, 2024 on Shopify

Great stuff! I will say this is an amazing app and deserves lot of praise. These guys are on their game and do a great job. Solves many pain points.

SeoulCeuticals

Jun 23, 2024 on Shopify

GemPages is our goto Shopify app for building customized landing pages. Their support is fantastic, as well.

Bluekip

Jun 23, 2024 on Shopify

Denvix

Jun 23, 2024 on Shopify

Easy to use for creating pages. The support I got was wonderful, and the whole support team is really patient and helpful.

Ecom Smartify

Jun 23, 2024 on Shopify

the team of gempages is really coprative and friendly. Highly recomended must try.

Procase

Jun 23, 2024 on Shopify

The page works well now.

Amebba

Jun 23, 2024 on Shopify

Its perfect, and the support team is teh best

store.rootganic

Jun 23, 2024 on Shopify

I started using GemPages Builder in Shopify recently and found it a much better page builder. Above all, their support is excellent. They are fast, accurate and detail oriented.

Amos Sweets

Jun 23, 2024 on Shopify

Undoubtedly a 5-star recommendation. The customer service is very responsive and there is a professional technical team to help solve technical problems in building the website.