GemPages App Review: Features, Pros & Cons for Shopify

Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (2,507)

Overall rating

4.9

5

1,390
4

49
3

7
2

7
1

33

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

User-friendly and intuitive interface.
Excellent and responsive customer support.
Wide range of features and customization options.
Effective integration with third-party apps.
Ability to create professional and polished pages easily.

Common Concerns

Need to rebuild designs separately for different devices.
Subscription dependency — losing access to features upon cancellation.
Occasional glitches and slow response times.
Limitations in some features such as product sorting.
Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Fitocanin HU

Jul 31, 2024 on Shopify

10/10 great support

Tinium Store | Official Site | Shop now

Jul 30, 2024 on Shopify

It is the best they could have built, recommended.

i-HomeSafe

Jul 30, 2024 on Shopify

GOOD CS FROM DAVE

MEYLONA

Jul 30, 2024 on Shopify

miley is doing a great job!

marieclaireswinkel

Jul 29, 2024 on Shopify

very good customer service and good platform!

LooksMAX

Jul 29, 2024 on Shopify

THE FU***** GREATEST. Unparralled customization options AND customer service Free plan available for testing as well.... They understand the wishes of Shopify users. GO WITH THEM!!!

thebeautyplan.au

Jul 29, 2024 on Shopify

Easy to use, super fast support and help with the Gempages support.

VestaZen

Jul 28, 2024 on Shopify

Mona was excellent with his helps, great software

Celene

Jul 28, 2024 on Shopify

Travelshield

Jul 28, 2024 on Shopify

Best responsive and best customer service I've ever seen before. Great page builder. Is simple to configurate, easy to modify.... a great experience. I hope

Scout Adventure Co.

Jul 28, 2024 on Shopify

awesome support especially tina. they are quick to answer and they help solve all your issues. 5/5 reccomend.

NovaLouise

Jul 26, 2024 on Shopify

This is by far the best pagebuilder that you can get. Their support is really helpfull and always friendly and quick. I've had some problems and they provided me with custom codes to fix the issue. Would recommend this pagebuilder to everyone!

Urbanize Philippines

Jul 25, 2024 on Shopify

Great Support providers, with no coding and coding exp, GemPages is the best

nexolia

Jul 25, 2024 on Shopify

fast service, very friendly and efficient.

Nano Singapore Shop

Jul 25, 2024 on Shopify

Their support team is incredibly accommodating! I would recommend them to everyone, including those new to web development, as you can easily run your website with their assistance.

Giador

Jul 25, 2024 on Shopify

The support is very good, especially Sarah, she is always very quick, informative and solves all my problems! A great professional

SABOTAGE

Jul 23, 2024 on Shopify

Super intuitive and links perfectly with Shopify - Easiest app I've used for page building would highly recommend!!

Love Pawmise

Jul 23, 2024 on Shopify

Beyond Divine

Jul 22, 2024 on Shopify

I was stuck on some technical difficulties so I jumped onto the online support chat. Annie was an absolute delight to deal with, she helped work out my issues with such ease and kindness and with a quick turnover. The app is also quite easy for anyone to navigate through. I would highly recommend Gem Pages. Thanks again Annie :-)

Quokka Prints

Jul 22, 2024 on Shopify

As far as page builders go, GemPages is the best there is. Our company has collectively used them for about 5 years now (we have two GemPages accounts for our two branches), and it is amazing to see how far it as come. It is very intuitive and allows for great customization, with the only limit being your own imagination! If you're constantly upgrading your websites, sometimes codes break. Thankfully though, GemPages customer support has been incredibly AMAZING and very responsive - they have helped us numerous times to fix these issues.