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Customer reviews: GemPages Landing Page Builder

Develop by GEMCOMMERCE CO., LTD
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Reviews (5,257)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Mi tienda

Jul 17, 2024  on Shopify

Buena app y el soporte es rapido

DNX - Do Not Cross

Jul 16, 2024  on Shopify

Very in-depth and customizable page builder with super helpful support which will assist you with any issues.

ACC Ceramics

Jul 16, 2024  on Shopify

Customer service has been awesome!

NeonVolt

Jul 16, 2024  on Shopify

Flexxfashion

Jul 16, 2024  on Shopify

Ik ben tevreden.

boost shilajit

Jul 16, 2024  on Shopify

good support

V FACE

Jul 15, 2024  on Shopify

I am extremely grateful to Tina, the best assistant at GemPages, for her invaluable support in developing my online store. Her professionalism and kindness have truly made a difference. Thank you so much, Tina, for your invaluable help!

HighPeak

Jul 15, 2024  on Shopify

Great app with quick customer support if you get stuck when creating a landing page! Thank you!

Moari

Jul 15, 2024  on Shopify

Liam was perfect, he was on time, he response very good.

Donki

Jul 15, 2024  on Shopify

Great product and fast customer service!

Neuro Hub

Jul 14, 2024  on Shopify

One of the best customer service teams around. My issues are always resolved with ease. Thank you so much team xxx

My Store

Jul 14, 2024  on Shopify

The customer service is awesome. They will help you in every way you need! And this is probably the most customizable app I've used.

Jordan Arthur Smith

Jul 13, 2024  on Shopify

Great customer service and help allowing the page builder to really shine! Allows every tool you would need to create deep customization that shopify doesn't have.

Tech Gadget Galore

Jul 12, 2024  on Shopify

Would recommend! Great pages for free and amazing support with any issues you have. Harry helped me with all my questions and issues were fixed promptly.

VITALUM

Jul 11, 2024  on Shopify

Amazing customer service team, great app, 5/5. Thanks Kyle!

VEZOX

Jul 11, 2024  on Shopify

Gem pages are a game-changer for my store! Support team is really well. Getting a reply might take some time, but they solve the problem fast. Good service!

AleKataShop | 2024 Todos los derechos reservados

Jul 10, 2024  on Shopify

Excellent support application has helped me in the way I wanted to solve my problem.

Viltrox Store

Jul 10, 2024  on Shopify

Great page editor, pages and modules load quickly, have all modules I need. Also nice and patient staff to help you deal with any problem.

NutriCare

Jul 10, 2024  on Shopify

I recently started online and they suggested that I create landing pages with gempages because they had left me a good review and so I did. I have created other stores with store builders however gempages is a step ahead of all, simple, intuitive and has fabulous support, they respond as soon as they are available and take away all your curiosity.

Pancake Shop

Jul 10, 2024  on Shopify

absolutely perfect app, you can build what ever you try to build and the customer support is impacable

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