GemPages App Review: Features, Pros & Cons for Shopify

Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (2,482)

Overall rating

4.9

5

1,365
4

48
3

7
2

7
1

33

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

User-friendly and intuitive interface.
Excellent and responsive customer support.
Wide range of features and customization options.
Effective integration with third-party apps.
Ability to create professional and polished pages easily.

Common Concerns

Need to rebuild designs separately for different devices.
Subscription dependency — losing access to features upon cancellation.
Occasional glitches and slow response times.
Limitations in some features such as product sorting.
Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

ZenGrip

Nov 02, 2024 on Shopify

I really enjoy this app, my shop looks way better and it's very easy to use.

Wanderlust Leather Co

Nov 02, 2024 on Shopify

Mona was very responsive and immediately helped me to set up an app on GemPages that I was struggling with :) Thank you

WedWeeks

Nov 02, 2024 on Shopify

Stellar support and product. I'm glad I found GemPages—way better than some of the more popular landing page builders I've used.

STC1

Oct 31, 2024 on Shopify

FORVA

Oct 31, 2024 on Shopify

Liam and the support team were super helpful and kind when helping me fix a complicated problem. Great app and an even better support team. 10/10 would recommend to anyone.

Fast Furrious

Oct 31, 2024 on Shopify

easy use, fast response for any questions during working hour, excellent service

UBrushie

Oct 30, 2024 on Shopify

This isn't the first time I've had a quick response; it's actually the second. The process was handled very efficiently. Even if they can't provide immediate assistance, they will let you know that a solution may take some time. Before you realize it, everything is running smoothly again. Great support team.

MAX Faucets

Oct 30, 2024 on Shopify

I like GemPages it helps me to upgrade the look of my site and the support time is very helpful Pauline was very kind to me solve my issues

Moesk.

Oct 30, 2024 on Shopify

Perfect and kindly advice with the questions I had!

Bloesi

Oct 30, 2024 on Shopify

the best application for advertorials, thank you Tony for your empathy and help configuring my page.

Mindly Calm

Oct 29, 2024 on Shopify

Be The Man Women Want

Oct 29, 2024 on Shopify

Very good customer support!

SculptedHer™

Oct 28, 2024 on Shopify

Ken was incredibly helpful in guiding me through the setup on my opt-in page. He was patient, knowledgeable, and made the entire process so much easier. I really appreciated his attention to detail and willingness to ensure everything was perfect. Thank you, Ken, for the amazing support!

IVUSE

Oct 28, 2024 on Shopify

Expert level customer service. Tina is the best!!!

BLANCO PURO

Oct 28, 2024 on Shopify

the support team is amazing they responded quickly and solved all my issues huge thanks!!!

Arielle

Oct 28, 2024 on Shopify

Best Page Builder App, Best support team too! Special thanks to Jeremy xD 5/5

UNKWN Sounds

Oct 27, 2024 on Shopify

great app! really all you need. great customer service also.

TECH

Oct 26, 2024 on Shopify

muy buen servicio estoy satisfecho del servicio rapido

Clozz

Oct 26, 2024 on Shopify

App ottima per editare in modo migliore e più complesso le pagine del tuo negozio. Ho acquistato l'abbonamento da 29.99 ed è molto completo . Servizio clienti ottimo hanno risolto i miei problemi in meno di 20 minuti.

Ambereyn Leather

Oct 26, 2024 on Shopify

This is just great! Love the whole experience. So easy, fun, and brilliant. Superb customer support. Had a small issue with another app being integrated and the support team responded and fixed it super quick! Thank you!