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Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (2,482)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Armor Ink

Nov 19, 2024  on Shopify

Super easy to use and the support is absolutely fantastic. Always available to answer any questions or lend a hand. Keep up the good work!

Iron Arc Solutions

Nov 19, 2024  on Shopify

Great app. The new version has new functionalities and is fully customizable. Their support team is one of the best on Shopify, they are available and very responsive. I tried using other page builders in the past, for me the user interface and the overall user experience are unmatchable. Definitely recommend!

Panda Azul Tech

Nov 19, 2024  on Shopify

very good support! helped me until we got the problem solved. Congrats Gem Page team! Very nice app.

Brick'd out

Nov 19, 2024  on Shopify

Great app. Customer support is superb.

The Fitness Stall

Nov 19, 2024  on Shopify

I love it! Takes a little bit of learning to get used to, but the team are always a message away to help with any issues.

BoardCollective

Nov 18, 2024  on Shopify

I love GemPages! Very customisable and easy to use. Plus, if I ever get stuck, the support team are very helpful and responsive.

Legend Layer

Nov 18, 2024  on Shopify

No need in buying the premium themes. Here are a way more possible customisations for your website. And best service / support you can get. They are always ready to help.

My Store

Nov 18, 2024  on Shopify

Looks good. Easy to use. Support was great.

Global Shopp

Nov 18, 2024  on Shopify

Fue una experiencia satisfactoria, ya que la plataforma es muy intuitiva y se recibe rápida respuesta. El problema fue solucionado rápidamente. Gracias por todo el apoyo

Norish

Nov 18, 2024  on Shopify

I've used the support several times and I've always gotten an answer after an hour! I received very professional help immediately. every time my request was implemented! I love Gempages and can only recommend it to everyone!

TDAHeros

Nov 18, 2024  on Shopify

Great App and Amazing Customer support! Five stars

Perfectly Poised Prints

Nov 17, 2024  on Shopify

It took a few hours for the customer service agent to come help me but once they did, they did a great job helping me configure my product page.

アルッガマゲ公式オンラインストア

Nov 17, 2024  on Shopify

I've never encountered a page builder app with great customer support reps!

ComeBackDude

Nov 17, 2024  on Shopify

Best customer service I ever had! Shout out to Ken, who has resolved all my issues and answered all my inquiries without any delays. The app itself is fantastic to add special features to your page. But as being far from tech savvy, I just had a few fundamental inquiries and I was helped so flawlessly. I highly recommend this app among all other similar apps.

Toypal

Nov 17, 2024  on Shopify

kabloomy

Nov 17, 2024  on Shopify

I went with GemPages over PageFly for my Shopify store, and I’m so glad I did. The customer support with GemPages is seriously top-notch—they're super quick to respond and always helpful, which made a huge difference for me. Plus, the platform is really easy to use. The drag-and-drop builder is straightforward, even if you’re not tech-savvy, so I had no trouble designing my pages just the way I wanted. There are tons of templates and customization options too, so I was able to create a store that felt unique to my brand. Overall, it’s been a great experience, and I’d definitely recommend it to anyone looking to build out their online store.

Friseursalon by Vali

Nov 16, 2024  on Shopify

Very good customer support! Edward responded quickly to my request and ultimately solved my problem. I'm very happy that it was so quick and uncomplicated, even though I knew almost nothing about GemPages.

Baby Socks

Nov 16, 2024  on Shopify

Thanks Roxanne!!!

My Store

Nov 16, 2024  on Shopify

Gempages are awesome! You get to achieve any design you desire !without coding or anything complicated! for your website for free or a fraction of the price. Their customer service rapid, friendly and knowladgable! Plus it's 24/7 meaning I got the finish my website during the weekend and was ready to launch on Monday.

My Store

Nov 16, 2024  on Shopify

App works well with shopify, AND with other apps. Their new AI feature is quite helpful for starting new landing pages. But the best part is their support. They always answer quickly and make sure we are satisfied with the resolution.

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