Reviews: GemPages Landing Page Builder

Customer reviews: GemPages Landing Page Builder

Reviews (5,255)

Overall rating

4.9

5

1,076
4

41
3

6
2

6
1

28

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

User-friendly and intuitive interface.
Excellent and responsive customer support.
Wide range of features and customization options.
Effective integration with third-party apps.
Ability to create professional and polished pages easily.

Common Concerns

Need to rebuild designs separately for different devices.
Subscription dependency — losing access to features upon cancellation.
Occasional glitches and slow response times.
Limitations in some features such as product sorting.
Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Splashy.Love

Sep 22, 2024 on Shopify

Great experience and support. I have rarely experienced such a great support team. Thanks

Stream Accounting FZE

Sep 22, 2024 on Shopify

Great service as always, although wait periods can be a little on the long side, in the end the service is amazing, and the results are excellent, highly recommend.

Cuddo Baby

Sep 22, 2024 on Shopify

great customer service offering timely help!

Country Life Natural Foods

Sep 21, 2024 on Shopify

Very easy to use, a low learning curve. It's a great no-code builder and if you know code, it's even better. They have great customer support also.

nhew

Sep 21, 2024 on Shopify

great support

Savvy

Sep 21, 2024 on Shopify

good customer service

Fivez.uk

Sep 21, 2024 on Shopify

Amazing customer service. I'm new to GemPages and ran into a few issues with my store and how things were looking on mobile. The customer service team looked into my Shopify code, identified issues and resolved them within an hour. Unbelievable service! Besides that the apps great. I'm not the best with tech but the app makes it super simple to create a very professional looking Shopify store.

Monte Kupovina

Sep 20, 2024 on Shopify

Harry was the best! He resolved the issue that i had woth the collections not showing. Good job!

Elysian Heat

Sep 20, 2024 on Shopify

perfect customer support and a beautiful editor. 5 stars

Shine Creative Media

Sep 19, 2024 on Shopify

Really good customer service, best page builder. I tried multiple sites such as wix and squarespace, nothing comes close to the service and flexibility of gempages. Can't stress enought he good customer service, helped me with many requests and was a crucial part of getting my store launched.

Alykzer

Sep 19, 2024 on Shopify

Hydrangea.com

Sep 18, 2024 on Shopify

Support is very attentive and helpful and this is definitely one of nicest Shopify page builders I have worked with.

Sandøy Båtdekk AS

Sep 18, 2024 on Shopify

Filament Unger

Sep 18, 2024 on Shopify

Aesthetic Medicine Academy

Sep 17, 2024 on Shopify

Ken was absolutely fantastic in helping me with my GemPages issues. He was incredibly knowledgeable, patient, and truly went above and beyond to ensure everything was resolved. His assistance made a huge difference, and I couldn't be more grateful for his help. I highly recommend Ken to anyone needing expert support. He’s a true professional and a pleasure to work with!

Aktive

Sep 17, 2024 on Shopify

Definately one of the best, if not the best page builder. I use it for all my shopify stores, great features and superb customer service!

Regele

Sep 17, 2024 on Shopify

very good suport

KLER EU

Sep 17, 2024 on Shopify

Great app, professional support

MenekiAbsolute

Sep 17, 2024 on Shopify

Amazing app. can help build very attractive pages for your website. the customer service team is very hands on and helpful. Keep doing the great work Team!

Auburn Fawn

Sep 16, 2024 on Shopify

Tina was super helpful and quick to resolve my issues