GemPages App Review: Features, Pros & Cons for Shopify

Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (2,477)

Overall rating

4.9

5

1,365
4

48
3

7
2

7
1

33

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

User-friendly and intuitive interface.
Excellent and responsive customer support.
Wide range of features and customization options.
Effective integration with third-party apps.
Ability to create professional and polished pages easily.

Common Concerns

Need to rebuild designs separately for different devices.
Subscription dependency — losing access to features upon cancellation.
Occasional glitches and slow response times.
Limitations in some features such as product sorting.
Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

New Trip

Feb 20, 2025 on Shopify

A powerful page building app that meet my all needs, and their customer service act very fast, Ken helps me professionally and solve my problem in 5 min!

Trizes.com

Feb 19, 2025 on Shopify

The customer support was brilliant, efficient and very useful. Always give me a summary of the problem and how to fix it in details. They are very patient as well. The app works great! Nothing to complain about

Joessa

Feb 19, 2025 on Shopify

Feb 17, 2025 on Shopify

good help

Blue Water Beauty

Feb 17, 2025 on Shopify

Excellent customer service and great looking pages!!

The Crafty Labs

Feb 17, 2025 on Shopify

support fast and very helpful. Nice app. Thanks

surf progress

Feb 17, 2025 on Shopify

DULO.

Feb 17, 2025 on Shopify

Smily Shop

Feb 16, 2025 on Shopify

I had a big problem with a landing page I was making and Tina from the support team assisted me in an incredible way, she was so nice and professional and resolved my problem.

Botanique Paris

Feb 16, 2025 on Shopify

GP runs smoothly and is user-friendly. Customer support is solid, Tina took care of me today and did a great job helping me.

HiCurlies

Feb 13, 2025 on Shopify

I’ve been using GemPages for several years now, and I’m extremely satisfied. The platform is user-friendly and allows me to create high-quality pages with ease. Whenever I have a question or need support, the team is always helpful and quick to resolve any issues—especially since they have access to my shop, making troubleshooting seamless. The only downside for me is that I have to rebuild my designs separately for desktop, iPad, and iPhone, which can be time-consuming. It would be great if this process were more streamlined. Overall, I highly recommend GemPages for anyone looking for a flexible and powerful page builder for Shopify!