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Customer reviews: GemPages Landing Page Builder

Reviews (5,252)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Norish

Nov 18, 2024  on Shopify

I've used the support several times and I've always gotten an answer after an hour! I received very professional help immediately. every time my request was implemented! I love Gempages and can only recommend it to everyone!

TDAHeros

Nov 18, 2024  on Shopify

Great App and Amazing Customer support! Five stars

Perfectly Poised Prints

Nov 17, 2024  on Shopify

It took a few hours for the customer service agent to come help me but once they did, they did a great job helping me configure my product page.

アルッガマゲ公式オンラインストア

Nov 17, 2024  on Shopify

I've never encountered a page builder app with great customer support reps!

ComeBackDude

Nov 17, 2024  on Shopify

Best customer service I ever had! Shout out to Ken, who has resolved all my issues and answered all my inquiries without any delays. The app itself is fantastic to add special features to your page. But as being far from tech savvy, I just had a few fundamental inquiries and I was helped so flawlessly. I highly recommend this app among all other similar apps.

Toypal

Nov 17, 2024  on Shopify

kabloomy

Nov 17, 2024  on Shopify

I went with GemPages over PageFly for my Shopify store, and I’m so glad I did. The customer support with GemPages is seriously top-notch—they're super quick to respond and always helpful, which made a huge difference for me. Plus, the platform is really easy to use. The drag-and-drop builder is straightforward, even if you’re not tech-savvy, so I had no trouble designing my pages just the way I wanted. There are tons of templates and customization options too, so I was able to create a store that felt unique to my brand. Overall, it’s been a great experience, and I’d definitely recommend it to anyone looking to build out their online store.

Friseursalon by Vali

Nov 16, 2024  on Shopify

Very good customer support! Edward responded quickly to my request and ultimately solved my problem. I'm very happy that it was so quick and uncomplicated, even though I knew almost nothing about GemPages.

Baby Socks

Nov 16, 2024  on Shopify

Thanks Roxanne!!!

My Store

Nov 16, 2024  on Shopify

Gempages are awesome! You get to achieve any design you desire !without coding or anything complicated! for your website for free or a fraction of the price. Their customer service rapid, friendly and knowladgable! Plus it's 24/7 meaning I got the finish my website during the weekend and was ready to launch on Monday.

My Store

Nov 16, 2024  on Shopify

App works well with shopify, AND with other apps. Their new AI feature is quite helpful for starting new landing pages. But the best part is their support. They always answer quickly and make sure we are satisfied with the resolution.

EternaBloom

Nov 16, 2024  on Shopify

Superb help, had to wait a bit which is understandable at this period of the year, when the help was there it was Superb, clever, friendly, top notch! Recommended! GemPages is truely amazing to build your store with. The speed, the logic, the beauty, I'm hooked. Take your time, get to know it, and get hooked! GemPages all the way baby, let's gooooooooo! Thank you Tina!

JarMate

Nov 16, 2024  on Shopify

very professional and proactive support even for free users. highly recommended <3

Eco Bean Bag

Nov 16, 2024  on Shopify

Great service, easy to use platform, I need GemPages in my life, thank you to all the team!

Fairmug

Nov 15, 2024  on Shopify

Global Store CSI

Nov 14, 2024  on Shopify

I love this app

Cpl Jewels

Nov 14, 2024  on Shopify

Excellent plugins to customize your store. Excellent assistance, always available

Glowtide

Nov 14, 2024  on Shopify

The experience has been amazing. No matter what problem I encountered, I was able to get timely help from the technical team. I used to be a graphic designer and tested a few platforms before finally choosing Gempage. It seems I made a very wise and correct choice

Il mio negozio

Nov 14, 2024  on Shopify

good

Enabot Store

Nov 13, 2024  on Shopify

Very Good. The assisstant is very helpful and prompt.

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