GemPages App Review: Features, Pros & Cons for Shopify

Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (2,869)

Overall rating

4.9

5

1,837
4

60
3

7
2

8
1

44

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

User-friendly and intuitive interface.
Excellent and responsive customer support.
Wide range of features and customization options.
Effective integration with third-party apps.
Ability to create professional and polished pages easily.

Common Concerns

Need to rebuild designs separately for different devices.
Subscription dependency — losing access to features upon cancellation.
Occasional glitches and slow response times.
Limitations in some features such as product sorting.
Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Chile Trend

Jul 29, 2025 on Shopify

excellent service, fast and clear

Pakks

Jul 29, 2025 on Shopify

Love this app and the support they have. Makes building in SHopify a breeze :)

SteeringCover

Jul 29, 2025 on Shopify

The online service is perfect, solved many of my questions. lovely app

Vestfjord sauna

Jul 29, 2025 on Shopify

Great experience. Always a live-chat if you need help!

Bella Luna Garden Care

Jul 29, 2025 on Shopify

GemPages was easy to build a landing page on (one of the easier out there right now amongst builders) and when I needed help with anything, their help stayed on and stuck with it until we found an answer.

Para Paquetes

Jul 29, 2025 on Shopify

Before discovering Gem Pages, I felt constrained by my website’s limited design options. Gem Pages has not only made customization easy and intuitive, but it’s also unlocked virtually limitless possibilities for tailoring every aspect of my store. I highly recommend this app—its customer support is phenomenal, consistently responding quickly and precisely to any questions. Gem Pages has truly transformed the way I build and manage my pages!

Seyoul - Malaysia Official

Jul 28, 2025 on Shopify

Luntra™

Jul 27, 2025 on Shopify

GemPages is an amazing tool for Shopify! Super intuitive. What truly impressed me was the outstanding support—Tony from the support team gave, he went above and beyond to help me. His assistance was fast, friendly, and incredibly effective. Truly 5-star service. Highly recommend GemPages!

Brenco

Jul 26, 2025 on Shopify

they have a loooooooooot of patentice . they help me to fix the problem. thank u

BioPatch Magyarország

Jul 26, 2025 on Shopify

Best page builder in the industry, and the kindness supports in the world

sekkr

Jul 25, 2025 on Shopify

Had problems with exceeding the code limit on a section, but customer support helped and gave me a video as well on how to fix it. Very happy to have Ken when I was stuck on this problem!

NALUVO

Jul 25, 2025 on Shopify

Einfache Bedienung. Toller Service. Empfehlungswert.

ERQON

Jul 25, 2025 on Shopify

They have always been fast and helpful even when I have been on the free version pre-launch, great support!

Pholia™

Jul 25, 2025 on Shopify

Really powerful app, and even better technical support! Very knowledgeable, patient and responsive. I always get the answers I need!

BonChef

Jul 25, 2025 on Shopify

We’ve been using GemPages for a few months and it’s been fantastic. We hit a few snags integrating our store with our ideas, but the GemPages team stepped in every time. From major third-party app integrations to minor technical fixes, both the app and their support have been five-star. Live help is fast, and the builder is now essential to our store, we honestly couldn’t run our e-commerce site without it. 5/5 Would definitely recommend!

Gujoy

Jul 25, 2025 on Shopify

I've had a lovely experience with GemPages so far! They have a amazing support team and a great platform, very intuitive and easy to use! I definitely recommend it to all entrepreneurs who want to create a high-converting e-commerce page

Scratch Map

Jul 25, 2025 on Shopify

Ken was amazing!! He made it simple and clear and solved my problem very quickly!! Great Service

Big Bear Sunglasses

Jul 24, 2025 on Shopify

This is the most useful app on Shopify imo. Easy to use, customize, replace entire sections of our website in hours instead of days. The support is top tier, super quick and responsive. I highly recommend GemPages. Thanks again guys!

Molecule Home Fragrance

Jul 24, 2025 on Shopify

Fantastic, fast support available to me today. Thank you Roxanne and Dzung for solving my queries.

Scope

Jul 23, 2025 on Shopify

Amazing customer support... can reach out to them for absolutely anything