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Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (2,477)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Be Proud Line

Mar 02, 2025  on Shopify

Great App!

Brickfigurez

Mar 02, 2025  on Shopify

I was dealing with an issue with the dynamic checkout button for about five hours, and it was really frustrating. I tried fixing it on my own, but eventually had to reach out to support because I just couldn’t figure it out. To my surprise, they got back to me super quickly—just four minutes after I messaged them. It took about 30-40 minutes for them to track down the problem and fix it completely. They found the issue in a spot I never would’ve thought to look. Tony, in particular, was awesome. He walked me through everything step by step and explained it clearly. As a business owner, good support like this is a lifesaver, especially when something’s messing with your business. I honestly don’t think they could’ve handled it any faster, and I’m really impressed with how they handled the whole thing.

Southern Skeins

Mar 01, 2025  on Shopify

User friendly.

3Dプリンター サンステラ3Dモール

Feb 28, 2025  on Shopify

日本語での情報が少ないところや、使い方に迷うこともあるけど、カスタマーサポートが丁寧。

Mosse

Feb 28, 2025  on Shopify

Easy to use and prompt customer service

ROC Paddleboards

Feb 27, 2025  on Shopify

The customer service is incredibly helpful and very quick to follow up. It is very much appreciated.

HK Lunch Box

Feb 26, 2025  on Shopify

Estilo Peru

Feb 25, 2025  on Shopify

super fácil y rápido de usar además de realmente una atención super 24/7. Agradecida por ese tipo de atención

Aplomb Training

Feb 24, 2025  on Shopify

This app has been monumental for my website! It's so user-friendly and I was able to build my pages perfectly to my liking. I highly recommend if you are someone who isn't so tech savvy but knows what you want for your page's aesthetic.

The Goddess Shop Co

Feb 24, 2025  on Shopify

Their customer service is 10/10. IT's crucial to have timely and helpful responses as a small business owner and they really deliver. I would definitely recommend using GemPages.

Doorpac Australia

Feb 24, 2025  on Shopify

Great response from Ken and the GemPages team! Quick fixes for my issue and great explanation of the issue I was having.

DIPANNIKI

Feb 24, 2025  on Shopify

Gemini Page Builder's support is top-notch! Fast, clear, and super helpful. They solved my issues quickly and patiently. Highly recommend!

Well Portra

Feb 23, 2025  on Shopify

The App is very easy to use. It's a must have if you want to scale your business. Also the copy paste between pages or saving blocks are perfect to work faster and in a pixel perfect way. The price is also perfect, no need to spend $500 per month.

Revvo

Feb 23, 2025  on Shopify

Great application with fast and efficient assistance even on Sunday mornings :)

Suma Compra

Feb 22, 2025  on Shopify

Atendimento super rápido e preciso, tive uma duvida e resolveram em questão de minutos, um dos melhores suporte que já tive. Parabéns a equipe da GemPages.

FTN by Bfit

Feb 21, 2025  on Shopify

Muy intuitiva y si tienes dudas el equipo de soporte es muy amable y te ayudan casi de inmediato.

Wired Ebikes

Feb 21, 2025  on Shopify

Very quick to respond to issues. All issues were fixed and most of the issues were my errors! Great application.

Victor DhomeGarden

Feb 21, 2025  on Shopify

buen servicio tecnico y facil de usar

Boulder City Soap & Candle Co.

Feb 21, 2025  on Shopify

Emerald is the man. He showed up and helped me set up my shop pay-in-installments on my landing page to help give my cold traffic multiple payment alternatives. This meant a lot for lowering the perceived cost of my product and will surely help my conversions! He didn't stop until it was 100% complete and even helped with the most tedious stuff. He gave copy/paste codes and couldn't have made it easier.

Needful

Feb 20, 2025  on Shopify

Love Gempages! As a noob in design and website creation, it's really easy to use. The CS team is superb and patient as well when it comes to answering and helping me navigate the app.

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