GemPages App Review: Features, Pros & Cons for Shopify

Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (2,477)

Overall rating

4.9

5

1,365
4

48
3

7
2

7
1

33

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

User-friendly and intuitive interface.
Excellent and responsive customer support.
Wide range of features and customization options.
Effective integration with third-party apps.
Ability to create professional and polished pages easily.

Common Concerns

Need to rebuild designs separately for different devices.
Subscription dependency — losing access to features upon cancellation.
Occasional glitches and slow response times.
Limitations in some features such as product sorting.
Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Viral Waves Store

Mar 20, 2025 on Shopify

Tech support took more than 30 minutes, BUT! it was amazing how they fixed my problem really fast guiding me to every part.

Out Dare

Mar 19, 2025 on Shopify

very competent support, they answered my questions as quickly as possible. Thank you

Checkride Study Guide

Mar 19, 2025 on Shopify

GemPages has been great, their support is timely and they always get back to us with a solution. Their drag and drop feature makes it super easy to create a stunning website.

Harvey Industries Co.,Ltd

Mar 19, 2025 on Shopify

Baxby Posture

Mar 19, 2025 on Shopify

GemPages is pretty easy to learn and amazing to use once you get the hang of things. It's light years better Shopify's editor and well worth the money. And their support is so good. Again, puts Shopify support to shame. This should probably be a 5, but there are just a handful of minor things that would be nice. I'll call it a 4.8.

By Me and Crew

Mar 19, 2025 on Shopify

Gempage is working great for us and the staff is really friendly and helpful :)

aurumgrace.com

Mar 19, 2025 on Shopify

For now, the best Page Builder! Support is fast and really helpful. Thanks :)

OKAI

Mar 17, 2025 on Shopify

excellent support

Galactic Planner

Mar 17, 2025 on Shopify

I had an issue with integrating my live chat widget to my website and the support team was very helpful! They indeed resolve the issue in no time.

Tugenie

Mar 17, 2025 on Shopify

Dj Martin Dus

Mar 17, 2025 on Shopify

So far so good, great product and easy to use. Support is fast and amazing.

Blissora

Mar 16, 2025 on Shopify

GemPages is a fantastic app! I ran into an issue, and Tony provided exceptional support—quick, professional, and incredibly helpful. He resolved my problem efficiently, making the whole experience smooth and stress-free. Highly recommend both the app and their outstanding customer service!

Stay Loyal

Mar 16, 2025 on Shopify

Big shout out to Tony for being such a great help with support. We can't thank him enough.

My Store

Mar 16, 2025 on Shopify

good

Kompresso

Mar 16, 2025 on Shopify

I've been using Gempages for some time now and honestly, the experience has been fantastic! Endless possibilities for page designs combined with quick, responsive customer support. I'm thoroughly satisfied!

Wezdream

Mar 16, 2025 on Shopify

Amazing app. Very fast and very helpful customer support. You can play with different funnels, etc. I've been using Funnelish previously and it was a pain in the ass. Gempages is way better.

N&T Store

Mar 16, 2025 on Shopify

Thanks, Good App, Perfect Support Team, Tina You are G

Sairo Reddy

Mar 15, 2025 on Shopify

Customer service way too good must try for who want to build and customize their pages .

EveryGiftNYC

Mar 15, 2025 on Shopify

bloomie

Mar 14, 2025 on Shopify

I use Gempages since a week and had some issues which where solved perfectly. Sometimes you need a little bit patience until they answer. But then it works great. I used pagefly before and changed to Gempages because it works smoother for me and they have some very interesting features pagefly doesn´t have.