Customer reviews: GemPages Landing Page Builder

<h3>What Merchants Think</h3> <p>Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly and intuitive interface.</li> <li>Excellent and responsive customer support.</li> <li>Wide range of features and customization options.</li> <li>Effective integration with third-party apps.</li> <li>Ability to create professional and polished pages easily.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Need to rebuild designs separately for different devices.</li> <li>Subscription dependency — losing access to features upon cancellation.</li> <li>Occasional glitches and slow response times.</li> <li>Limitations in some features such as product sorting.</li> <li>Challenges in transitioning between app versions.</li> </ul> <h3>Final Thoughts</h3> <p>GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.</p>

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Reviews (5,090)

Overall rating

4.9

5

1,019
4

39
3

6
2

6
1

27

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

User-friendly and intuitive interface.
Excellent and responsive customer support.
Wide range of features and customization options.
Effective integration with third-party apps.
Ability to create professional and polished pages easily.

Common Concerns

Need to rebuild designs separately for different devices.
Subscription dependency — losing access to features upon cancellation.
Occasional glitches and slow response times.
Limitations in some features such as product sorting.
Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Giulana Skincare

Mar 24, 2025 on Shopify

This app is excellent. Customer service is fantastic.

BrookGaming

Mar 23, 2025 on Shopify

Quick response and patient attitude make the service feel better. I strongly recommend it.

Artissentials

Mar 22, 2025 on Shopify

Absolutely fantastic support team! Super helpful and responsive. App is just as great, whatever I needed was just there and worked as expected! I used PageFly for awhile, but I genuinely like GemPages better!

ERAofAI

Mar 22, 2025 on Shopify

I used this page builder shortly after getting shopify. Hated the UI in Shopify for customising the themes and pages if I'm completely honest so GemPages was a lifesaver. I stopped using it for a while about 6 months ago because I was having some financial problems but when I've come back everything is just as easy as before with even more features and optimisations which I love so big thanks to GemPages and their team. Also the Support is KING, 24/7 there is people to help you, might take an hour or two sometimes but it's worth the wait. Honorable mentions to their support team Harry, Jamie, Liam! Very helpful and sorted my problems between the 3 of them as it was a multiday one question after the other scenario aha.

Her Essence

Mar 22, 2025 on Shopify

Although sometimes I experience a bit of technical issues. The team is always fucking on point. Great customers service and they work hard and fast to solve my issues. Great app!

Arysia

Mar 22, 2025 on Shopify

Really Solid

Adrift Allseason Outdoor

Mar 21, 2025 on Shopify

Glowmera

Mar 21, 2025 on Shopify

Really good customer support and the app is easy to use. Shout out to Ken (customer support) and the technical team for their support!

infueled

Mar 21, 2025 on Shopify

Really great app

PureAuraTech

Mar 20, 2025 on Shopify

GROOTASTICmx

Mar 20, 2025 on Shopify

buena atencion, gracias.

Nuwelo

Mar 20, 2025 on Shopify

Great support. Always ready to answer any questions! Very satisfied. Keep up the good work

QUAVVI

Mar 20, 2025 on Shopify

I've tried several page builder apps, but GemPages is by far the best. It takes a little time to understand how everything works, but once you go through it once, it becomes really easy to use. I had an issue and reached out to customer support, and Roxanne helped me out. She was super friendly and provided amazing assistance. Thanks to her, I was able to solve my problem quickly.

Stepprs

Mar 20, 2025 on Shopify

I had a few issues with my page and they fixed it within minutes, both my issues which I had no idea about how to fix. It was super technical their tech team found and fixed the issues so quickly. Super happy with the service

Viral Waves Store

Mar 20, 2025 on Shopify

Tech support took more than 30 minutes, BUT! it was amazing how they fixed my problem really fast guiding me to every part.

Out Dare

Mar 19, 2025 on Shopify

very competent support, they answered my questions as quickly as possible. Thank you

Checkride Study Guide

Mar 19, 2025 on Shopify

GemPages has been great, their support is timely and they always get back to us with a solution. Their drag and drop feature makes it super easy to create a stunning website.

Harvey Industries Co.,Ltd

Mar 19, 2025 on Shopify

Baxby Posture

Mar 19, 2025 on Shopify

GemPages is pretty easy to learn and amazing to use once you get the hang of things. It's light years better Shopify's editor and well worth the money. And their support is so good. Again, puts Shopify support to shame. This should probably be a 5, but there are just a handful of minor things that would be nice. I'll call it a 4.8.

By Me and Crew

Mar 19, 2025 on Shopify

Gempage is working great for us and the staff is really friendly and helpful :)