GemPages App Review: Features, Pros & Cons for Shopify

Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (2,864)

Overall rating

4.9

5

1,837
4

60
3

7
2

8
1

44

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

User-friendly and intuitive interface.
Excellent and responsive customer support.
Wide range of features and customization options.
Effective integration with third-party apps.
Ability to create professional and polished pages easily.

Common Concerns

Need to rebuild designs separately for different devices.
Subscription dependency — losing access to features upon cancellation.
Occasional glitches and slow response times.
Limitations in some features such as product sorting.
Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

LUMN

Sep 02, 2025 on Shopify

Incredible page builder, even better team. Never waited longer than 5 minutes for an initial response and the team are genuinely outstanding. Special mention to Erwin from dev and Brian on front-end. Appreciate you guys and everyone who's helped me. Would recommend GemPages to everyone and anyone.

Rippl Impact Gear

Sep 02, 2025 on Shopify

Gempages is really intuitive. It's set up for beginners, and is technical enough for me to build almost any layout I want. The customer service is really helpful too

Advancis Medical

Sep 02, 2025 on Shopify

Such fantastic post-purchase support – attentive, responsive, and always ready to help, making the whole experience smooth and stress-free

Lima Market

Sep 02, 2025 on Shopify

Heritage

Sep 02, 2025 on Shopify

Always a pleasure to work with them.

Nectamelissa

Sep 02, 2025 on Shopify

the best support ever

Ecutienda.store

Sep 01, 2025 on Shopify

Excelente atencion la señorita me ayudo muchisimo en muchos temas y confirmacion para mi primera game page lo agradezco

Lince

Sep 01, 2025 on Shopify

El equipo de trabajo están atentos para ti siempre y prestan muy buen servicio

SIA Group

Sep 01, 2025 on Shopify

Aug 29, 2025 on Shopify

I honestly can’t say enough good things about the GemPages customer support team. Their help has been absolutely incredible – they respond so quickly, are always patient, and consistently go above and beyond to make sure I get everything working perfectly on my site. Special shoutout to Dzung, Pauline, Nathan, Kyle, and Ken – each of them has been so generous with their time, walking me through detailed instructions, sharing helpful videos, and making adjustments that I simply wouldn’t have been able to do on my own. It’s rare to find a support team that is this responsive, knowledgeable, and genuinely caring. Thanks to them, I feel confident using GemPages, and I truly couldn’t have done it without their support. Highly recommend both the platform and the amazing team behind it! Exceptional!!