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Customer reviews: GemPages Landing Page Builder

Reviews (5,098)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

In Season Jewelry

Dec 16, 2024  on Shopify

Game changing app with wonderful support! The chat support is superb and always finds me a solution. Highly recommended!

Bubpedia

Dec 16, 2024  on Shopify

The GemPages customer service in the chat option, is a 10/10 service! They are always ready and online to answer any questions, and their team are very technical and know the tech back to front. Its been the best part for me when I need help

Canyonways

Dec 15, 2024  on Shopify

The team is amazing. They listened to my concerns and figured out a creative way to make my vision happen on the page. I was truly impressed. Thank you GemPages!

Seaonic

Dec 15, 2024  on Shopify

Great tool, excellent customer service! Not sure what I'd do without their help. Super friendly, efficient, smart and supportive. Never ever had a bad experience.

AlterOil Perfumery

Dec 13, 2024  on Shopify

Cette applications est exceptionnelle et elle mérite largement sont prix tout les option sont très facile a mettre en place et au moindre problème il y a toutes une équipe prêt a vous prendre en charge et vous accompagner pour régler les problèmes. je tiens a remercie Tony pour son excellent accompagnement. This application is exceptional and it is well worth its price, all the options are very easy to set up and at the slightest problem there is a whole team ready to take care of you and support you to resolve the problems. I would like to thank Tony for his excellent support.

GYMMARKT®

Dec 13, 2024  on Shopify

indeed very good app. Support was also great!

miscompritasecuador

Dec 12, 2024  on Shopify

The attention was perfect, very kind Ken from gempages, solved it. Everything incredible. thank you

Mondo Dolce

Dec 12, 2024  on Shopify

I had different problems to solve, Kentran17211 has been very professional and kind to me. We solved the problems very quickly. He knows a lot. Thanks a lot.

Nature's Shilajit

Dec 12, 2024  on Shopify

Probably the best customer support you could wish for. You get help even if there's a problem with another app, you get a quick response and it makes everything much easier. We highly recommend it

Carnault

Dec 12, 2024  on Shopify

The support team is super nice and helpful!

Repharma

Dec 12, 2024  on Shopify

Very simple to use app with lots of useful features. It basically has almost everything you'd need for a e-commerce store, and for the things that they don't have, apps are easy to integrate. Best thing about GP is their customer support I'd say. We've had like 5 problems we needed help with so far and every time (literally) they answered in less than 30 min and within an hour or two our problems were solved. Definitely would recommend.

PYROCA

Dec 12, 2024  on Shopify

I really like Gempages and the customuer service is dope!

Nurse Camping

Dec 12, 2024  on Shopify

great customer service !!!!

Temptation Health Care

Dec 11, 2024  on Shopify

Servizio clienti ottimo e molto efficente. Ken e il team di suppoto mi hanno aiutato a risolvere una problematica in poco tempo. Altamente consigliato

Muuse Beauty

Dec 11, 2024  on Shopify

Service SAV / Technique très réactif, à l'écoute et impliqué ! Ils font de leur meilleur pour assurer votre satisfaction jusqu'à développer des lignes de code pour vous. Le logiciel est assez intuitif ! Je recommande. Une mention spéciale pour Kayle, Orion et toute l'équipe technique !

La Crème Libre

Dec 11, 2024  on Shopify

This app is one of the best page editors available on the App Store. It’s a powerful tool that can bring your product pages to life with excellent styling options. Additionally, the support team is incredible—they respond quickly and are always ready to assist with any issues. Highly recommend this app!

Soak & Shine

Dec 10, 2024  on Shopify

Great product, great very helpful customer service

Allora Jewelry

Dec 10, 2024  on Shopify

Great app and great support

PureBlends.com.au

Dec 10, 2024  on Shopify

Used on multiple stores its great so easy to use and any problems has great support to help you

FootSkills

Dec 10, 2024  on Shopify

I was helped by Annie and she was truly professional and SUPER punctual in her responses. She solved all my problems in a very short time. Great experience with this application. Compliments to the assistance!

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