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Customer reviews: GemPages Landing Page Builder

Reviews (5,098)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

OutdoorVitals

Jan 01, 2025  on Shopify

Great, easy to use editor and page builder. It's made setting up landing pages and special product pages very simple.

We Are Softy

Jan 01, 2025  on Shopify

Loganne's Love

Jan 01, 2025  on Shopify

Working with GemPages has been an upgrade to using only the Shopify editor. I recently reached out to the help team, and I was able to resolve my problem in 5 minutes that included updated coding and a video on how to make the changes.

Atena

Jan 01, 2025  on Shopify

Really easy to use and has many functionalities. The customer support is the best thing about Gempage. Always there to help, and answer quicky! I recommend this app to everyone!

Grevant Energy

Dec 31, 2024  on Shopify

This is our 5th Store with GemPages, and as usual the Customer support is always at their 100% Guaranteed!

BreezeRush

Dec 29, 2024  on Shopify

At first, the app might feel a bit complicated, but after just a few minutes, it becomes easy to use and very intuitive. It's simple, efficient, and incredibly valuable. I’m genuinely amazed that this app is free! The support team is outstanding—I reached out at 10 PM and got a response within minutes. They were kind, and respectful, and solved my problem in seconds. Truly impressive! My rating: is 10/10. Excellent job!

patsli

Dec 29, 2024  on Shopify

Top!!

Sleazy Greetings

Dec 29, 2024  on Shopify

Amazing customer service! Helped with all issues encountered.

VistoNova

Dec 28, 2024  on Shopify

New to this but the sales funnels do look great - support is unbelievable and very impressed! Thanks,

Aeonabaya

Dec 27, 2024  on Shopify

Exceptional Support and Problem-Solving I had an issue with repeating items on my GemPages layout, and the team went above and beyond to help me resolve it. Special thanks to Dzung for the amazing assistance—your expertise and dedication made all the difference! The support was fast, thorough, and incredibly professional. I truly appreciate the effort in fixing the problem and ensuring everything works perfectly now. Highly recommend GemPages not only for its functionality but also for its outstanding customer support!

ALIKA

Dec 26, 2024  on Shopify

Sản phẩm tuyệt vời, nhân viên hỗ trợ nhiệt tình. Mọi thiết kế rất dễ dàng thao tác

Holme & Hadfield

Dec 26, 2024  on Shopify

Have been using GemPages for over a year now and it does everything we need. A huge bonus is very fast and responsive customer service team. Can definitely recommend if you're looking to create customer landers, including PDPs, collection pages and advertorials etc.

Adara Belleza

Dec 25, 2024  on Shopify

Excelent!!

Vialixir

Dec 25, 2024  on Shopify

Simple d'utilisation et quand vous avez une question, le service client vous répond rapidement et avec beaucoup de précision ! Merci à l'équipe (et à Dzung) de m'avoir accompagné dans mon utilisation avec GemPages

POWDRATE

Dec 24, 2024  on Shopify

Best customer support I've ever experienced.

1Paw Planet

Dec 24, 2024  on Shopify

I have had the pleasure to be helped by Célia, truly heavens sent. the app itself is a time saver, a great overall app and the customer service in my experience is second to none, even assisting me through the festive season with nothing but patience and kindness. Again i just would like to thank Célia

3i

Dec 24, 2024  on Shopify

Amyla Cosmetics

Dec 23, 2024  on Shopify

Support très réactif, toujours présent pour aider honnêtement c'est parfait !

True Podium

Dec 23, 2024  on Shopify

Very good app and even better customer service.

BLESSYES

Dec 23, 2024  on Shopify

Highly recommend! It’s a powerful tool that can bring your product pages to life with excellent styling options. The support team is incredible—they respond quickly and are always ready to assist with any issues.

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