GemPages App Review: Features, Pros & Cons for Shopify

Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (2,864)

Overall rating

4.9

5

1,834
4

60
3

7
2

8
1

44

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

User-friendly and intuitive interface.
Excellent and responsive customer support.
Wide range of features and customization options.
Effective integration with third-party apps.
Ability to create professional and polished pages easily.

Common Concerns

Need to rebuild designs separately for different devices.
Subscription dependency — losing access to features upon cancellation.
Occasional glitches and slow response times.
Limitations in some features such as product sorting.
Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

QualioAudio

Sep 19, 2025 on Shopify

I’ve been using Gempages for a few years, and as an entrepreneur it lets me build beautiful landing pages in just a couple of hours with simple drag-and-drop functionality. On the rare occasions when I had questions, their live chat with a real human solved everything quickly. I highly recommend it for its ease of use and instant, professional results.

Hand Tools City LTD

Sep 19, 2025 on Shopify

great service.

LACALUT AUSTRALIA

Sep 19, 2025 on Shopify

Super pro level pre designed elements & Amazing Live Chat Support! My store looks like a miillon bucks! You can check out www.lacalut.com.au if' you'd like to see (everything was built with Gempages pre-designed elements!

Kikbo

Sep 18, 2025 on Shopify

Now Oasis

Sep 18, 2025 on Shopify

Best landing page app so far, Nathan is super helpful in supporting!

Cosyland

Sep 18, 2025 on Shopify

Altouris

Sep 18, 2025 on Shopify

needed some advice from support and Brad was very fast at identifying what i needed to get the job done on my website. thanks A++

BalanceX

Sep 17, 2025 on Shopify

Muy bien

NEXPOW

Sep 17, 2025 on Shopify

Nice support!

Side Eye Supply

Sep 17, 2025 on Shopify

Just started using GemPages and so far the Support has been excellent - super responsive and solve problems well. Mona went above and beyond. Tina was very helpful too. Great folks

Rectivi

Sep 17, 2025 on Shopify

Great Customer Service, Quick Replies.

Furble

Sep 17, 2025 on Shopify

Fast response, great and professional help!

SSL Distributors

Sep 17, 2025 on Shopify

amazing support, easiest to use builder

Pick Me

Sep 17, 2025 on Shopify

TANGiiBLES

Sep 16, 2025 on Shopify

This is a very intuitive tool for building landing pages. You can easily choose from a wide variety of templates or create your own from scratch.

SharpSwing

Sep 16, 2025 on Shopify

Total T

Sep 16, 2025 on Shopify

Wurzelwerk

Sep 16, 2025 on Shopify

We have found a really great page builder here. The app offers everything you need to create fantastic pages. You can be very creative. The support team was quick, friendly, and able to help with any questions we had. Keep up the good work. Best regards, Wurzelwerk

The Cancerkit

Sep 16, 2025 on Shopify

GemPages has been a great tool for customizing sections across my Shopify store without having to start from scratch every time. I had a specific use case where I wanted to add a GemPages theme section across multiple product templates without affecting the layout of each individual product page. Dzung from the support team was incredibly helpful in walking me through the setup step by step and clearly explaining how to create separate Shopify product templates and apply the section without defaulting everything back to one layout. Support was fast, clear, and stayed with me until everything was properly implemented. If you’re looking for flexibility in design and reliable customer service, this is a solid solution.

Cubie

Sep 16, 2025 on Shopify

Great app - allowed us to create a better front end that has greatly helped with conversion. Also, their support team is A++ - they respond instantly and fix things in minutes. Highly recommend.