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Customer reviews: GemPages Landing Page Builder

Reviews (5,094)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Ecoloxtech

Jan 22, 2025  on Shopify

Great support team, very helpful and responsive with your issues.

Zxsetup

Jan 21, 2025  on Shopify

top

SuperFlute

Jan 21, 2025  on Shopify

Best service and Customer support. they really go the extra mile to helping customers.

Bloomy

Jan 21, 2025  on Shopify

AR PRO Systems

Jan 21, 2025  on Shopify

100% Worth it product. With this product you are able to have basically almost anything you want to be displayed on your website if you are on the problem solving/clever side, which I think all of us business people are. Very helpful support. Went through various problems with them and they solved basically all of the problems + even integrated an update on the translation side of Gempage to fix one of the problems that I had with translation. The app is totally worth it if you want to make your life much, much easier without struggling and spending hours fighting with the limitations of the default themes. Basically made my whole website into an A class website purely with Gempages. (Only have the header left from the original Shopify Theme and the "important" pages like Checkout etc.) By having this product your imagination is the only thing stopping you from having a website that will be A class. Only con that I have stumbled upon is that the product sorting element is very limited, although this is heavily outweighed by the pros. That is the only con that I can think of as everything else went smoothly via using this app. Now when I will have a new project/business/website to make I will 100% firstly look to integrate Gempages into it to not have headaches via having restrictions in my websites customization.

HitLights

Jan 20, 2025  on Shopify

Easy to use and navigate. It's also integrated with a couple of important 3rd party apps that we use so that's a relief. Customer service are extremely helpful and patient whenever I encounter issues.

Public Hemp Mfg.

Jan 19, 2025  on Shopify

Great app, great options for customization. Almost a little too much. I checked out a few of the Page Builder apps and hands down this one has been the best.

Renuved

Jan 19, 2025  on Shopify

Customer support is top tier, they are super fast and get on top of your questions right away. THANK YOUUUUUU - Sarah you're awesome by the way!

Veluxe

Jan 19, 2025  on Shopify

Customer Support Representatives indeed work, and won't leave without help, however, it can take much longer for them to reply, but it is worth it. By the way, could someone give Ken a raise, please?

RaveReady

Jan 19, 2025  on Shopify

Perfect builder for easy website/webshop drag and drop design! The AI feature really helps to finetune everything you need! And the overall support is one of the best I have ever experienced!

HuggySleep™

Jan 19, 2025  on Shopify

love the app, it creates beautiful pages easily and their post purchase upsell is amazing! For support, it takes 10-15mins to connect but once connected, they are amazing! Thanks and will continue to use!

ÖKO EUROPE

Jan 17, 2025  on Shopify

Excellente application

GameSphere

Jan 17, 2025  on Shopify

Ken was super helpful with the issue, very responsive and did not quit until he resolved my issue

Me First Living

Jan 16, 2025  on Shopify

Awesome app with an awesome support crew! Ken went above and beyond to help with our issue. He did an amazing job. Don't hesitate to use this app!

Admiration Body Training

Jan 16, 2025  on Shopify

I had a pretty serious problem for which I risked doing the whole structure of the store pages on gempages from scratch. Thanks to Anita's assistance I managed to solve the problem in a short time! thank you so much!

Crazy Education

Jan 15, 2025  on Shopify

Quality of assistance: excellent

Insurance Career Training, Inc

Jan 14, 2025  on Shopify

Great page-building platform with tons of features. I have NEVER had a support staff this responsive & helpful on any Shopify application. 100% recommend.

SealCarvingArt

Jan 14, 2025  on Shopify

Tonkina Global

Jan 14, 2025  on Shopify

Rose&Josie

Jan 14, 2025  on Shopify

Good support from Tina and Jaime. Helped me get my first page published and fixed issues in the code. The tool itself has many features that I need. All good.

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