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Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (2,477)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

RZM Publishing

May 27, 2025  on Shopify

We have been using Gempages for 5 yrs now and so far it has been great. There is a lot you can do with it and we are probably only using a fraction of the available features. We decided to use the free website theme from Shopify and then subscribe to Gempages to customize all the pages to our brand style. The user interface is pretty easy to figure out and if you get yourself into a jam I found that ChatGPT will help answer any questions you will need answered. If need be you can always call upon their customer support. We recently were experiencing a problem with one of the product pages and the customer support team identified the problem and fixed it right away. They were very friendly and helped fix the issue.

FUNZEL

May 27, 2025  on Shopify

I'm pretty new to Shopify and creating my own store. GemPages really helped me out alot. I did not really enjoy the default page builder from Shopify, so I tried alternatives. GemPages is the only page builder which I personally love. It makes creating your own website so much easier. I would personally recommend everyone to try it, even if you already have a website.

Orthotal

May 27, 2025  on Shopify

Perfect service, always there to help!

OhCha.in

May 26, 2025  on Shopify

I absolutely love GemPages! Especially the support team they have. They always help us out wherever we get stuck with utmost care and precision. I have always had a very pleasant experience with each and every support member of the Gempages team. Thank you Gempages

My Store

May 26, 2025  on Shopify

Great and fast support—in case you need it. The app is simple to use. I recommend watching GemPages' YouTube channel first, then setting up your site.

Stärkere Strähnen

May 26, 2025  on Shopify

Helped me get my landing page live very quickly

monstylemode

May 26, 2025  on Shopify

BONNE APPLICATION

Aero Carbon Fiber

May 25, 2025  on Shopify

The Customer Service was quite exceptional. Tony specifically provided very good service and despite the issues which needed to be resolved, he was on it immediately and did the best he possibly could. I thought he was very well spoken and easy to understand, no complaints. Overall GemPages has one of the best customer service teams for sure!

NOHR

May 25, 2025  on Shopify

Very Great Service

STAYTUCKED

May 25, 2025  on Shopify

The support from this app is excellent. Roxanne's service was exemplary, she got straight to the point and solved my problem quickly.

Essence de Deen

May 24, 2025  on Shopify

Bonjour, Je vous remercie énornement pour la qualité du service mais également pour votre réactivité à traiter les problème.

Newtral Official

May 22, 2025  on Shopify

I can ask them anything I don't understand, they have answers to help me a lot, thank you very much!

MANKERT

May 21, 2025  on Shopify

El equipo de atencion al cliente es rápido y eficaz. Nathan especialmente es super resolutivo

Nagev

May 20, 2025  on Shopify

The app works great and have a good costumer service

rugsthatfit.com

May 20, 2025  on Shopify

The staff at Gem Pages is outstanding! They are super helpful and getting your pages up and running. I highly recommend Gem Pages!

Iuvi

May 20, 2025  on Shopify

Essex Classics

May 20, 2025  on Shopify

It's a powerful and easy-to-use page editor. I built my first content page from scratch in minutes. The best surprise was how quickly support is available. I had an element formatting question, and Abiola promptly answered it. No waiting for a response. Thanks for such a great and valuable product.

Brevora

May 20, 2025  on Shopify

I highly recommend this app for anyone who want to build high converting landing pages. GemPages is truly amazing and has all the customization options. This is the best landing page builder i've ever tried, highly recommend!

TheSwimz

May 19, 2025  on Shopify

GemPages è semplicemente ESSENZIALE per chiunque usi Shopify! Utilizzo GemPages da diversi mesi per costruire le pagine del mio store Shopify e posso dire con assoluta certezza che è uno degli strumenti più potenti, intuitivi e versatili disponibili sul mercato. Ma sapete qual è la vera ciliegina sulla torta? Il loro supporto clienti. È semplicemente ASSURDO (in senso positivo, ovviamente!). Ogni volta che ho avuto bisogno di aiuto, che fosse una personalizzazione complicata o una questione tecnica specifica, il team di supporto è intervenuto in tempi record, con una disponibilità, cortesia e competenza che raramente si vedono in questo settore. Evidenzio alcuni punti che fanno davvero la differenza: Supporto tecnico ultra-veloce: risposte rapide anche nel giro di pochi minuti, con soluzioni concrete, spesso fornite con screenshot o addirittura modifiche fatte direttamente sul mio sito. Esperti veri, non chatbot: ogni membro del team sa esattamente dove mettere le mani, anche per richieste avanzate come codice personalizzato, problemi di compatibilità o integrazioni particolari. Atteggiamento super umano: ti seguono passo passo, non ti lasciano mai solo e mostrano una pazienza infinita, anche se non sei un esperto.

Carimax

May 18, 2025  on Shopify

servicio al cliente 10/10 de parte de Tony

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