GemPages App Review: Features, Pros & Cons for Shopify

Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (2,657)

Overall rating

4.9

5

1,345
4

48
3

7
2

7
1

33

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

User-friendly and intuitive interface.
Excellent and responsive customer support.
Wide range of features and customization options.
Effective integration with third-party apps.
Ability to create professional and polished pages easily.

Common Concerns

Need to rebuild designs separately for different devices.
Subscription dependency — losing access to features upon cancellation.
Occasional glitches and slow response times.
Limitations in some features such as product sorting.
Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Your Organic Pathway

Jul 28, 2024 on Shopify

I would recommend it. TONY has helped me a lot

Mary

Jul 27, 2024 on Shopify

Good support. Thank you

Art by Amanda Lanford

Jul 07, 2024 on Shopify

Great software - it's a really solid implementation and we use it to a lot of success. That said, their dev team plays fast and loose with their code refactoring. I have to check in on my pages I built now and again to make sure they are still working/displaying as intended, or when I need to republish a page - need to make sure I have time to troubleshoot .css

Eazy Review

Jun 19, 2024 on Shopify

Gempages is a great tool, you almost can do as much as if you were using wordpress. There is still some room for improvement but they are working on it. The support for sure gets 5 stars as they are quick to reply and come up with solutions most of the time!

My Store

Jun 15, 2024 on Shopify

Kind and very helpful customer service. would give it 5 stars if free version came with like 10 free pages but other than that great service... alot more flexible and customizable design wise than basic Shopify. Looking forward to the future of Gem

Compra Todo Online

Jun 13, 2024 on Shopify

Me parece super funcional la aplicacion, solo recomendaria mejorar un poco el tiempo de respuesta en soporte. Pero bien porque me solucionaron el incoveniente que presentaba.

Picnic Labs

Jun 11, 2024 on Shopify

What I like most about Gem is the customer service. They are really helpful all the time and answer very quickly. I'm so happy with the service so far.

Atelerix

Apr 16, 2024 on Shopify

Really good solution and helpful support service. Could do with a few more templates but still worthwhile.