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Customer reviews: GemPages Landing Page Builder

<h3>What Merchants Think</h3> <p>Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly and intuitive interface.</li> <li>Excellent and responsive customer support.</li> <li>Wide range of features and customization options.</li> <li>Effective integration with third-party apps.</li> <li>Ability to create professional and polished pages easily.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Need to rebuild designs separately for different devices.</li> <li>Subscription dependency — losing access to features upon cancellation.</li> <li>Occasional glitches and slow response times.</li> <li>Limitations in some features such as product sorting.</li> <li>Challenges in transitioning between app versions.</li> </ul> <h3>Final Thoughts</h3> <p>GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.</p>

Reviews (5,090)

Overall rating
4.9

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

  • User-friendly and intuitive interface.
  • Excellent and responsive customer support.
  • Wide range of features and customization options.
  • Effective integration with third-party apps.
  • Ability to create professional and polished pages easily.

Common Concerns

  • Need to rebuild designs separately for different devices.
  • Subscription dependency — losing access to features upon cancellation.
  • Occasional glitches and slow response times.
  • Limitations in some features such as product sorting.
  • Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

Songs With You

Oct 08, 2024  on Shopify

I am relatively new when it comes to building, editing, and revising websites, so there was a bit of a learning curve to say the least. However, after almost a year in, I know enough to be dangerous--and that's just the tip of the iceberg. Their saving grace is their customer service, however. Super responsive, kind, and willing to get to the bottom of any issue (which with me, there's a lot-ugh). Sometimes it's not always the answer you were hoping for, but GemPage's staff and customer support are usually kind and understanding while not stopping until they find clarity. Good people (thx Kyle), good product, good music.

CompraPosible

Sep 24, 2024  on Shopify

GemPages es una poderosa herramienta de construcción de páginas para Shopify que permite diseñar tiendas personalizadas sin necesidad de codificación avanzada. Ofrece una amplia variedad de plantillas y funcionalidades arrastrar y soltar, lo que facilita la creación de páginas atractivas y optimizadas para la conversión. Sin embargo, a pesar de su flexibilidad y potencial, algunos usuarios pueden encontrar su curva de aprendizaje un poco empinada, especialmente cuando se trata de ajustar detalles de diseño más complejos. Con el tiempo y la práctica, GemPages puede convertirse en una gran aliada para mejorar la experiencia visual de cualquier tienda en Shopify.

ellenshop

Sep 19, 2024  on Shopify

Cords Club

Sep 11, 2024  on Shopify

Great support team but their new version-7 is very buggy, if they could fix these bugs then it would be really great.

GO:24

Sep 08, 2024  on Shopify

So far so good with the website editor, only downside is lack of a photo editor that you can use after uploading an image to make minor changes or crops to fit certain elements. Responsive editor is very good but I find that its challenging and time consuming to use for various phone sizes and ensure that it works correctly without having to edit each phone size. The best thing about gem pages is customer support, they respond so quickly to any query and fix any issues I have so quickly.

Shop SlimFast

Sep 03, 2024  on Shopify

The app itself is useful for smaller teams on a single site. Due to its complexity and lots of functionality, it can slightly malfunction from time to time... however the support team is stellar and will go above and beyond to get you taken care of.

Fiber Wrap

Aug 20, 2024  on Shopify

good stuff

Vitalu Shop

Aug 14, 2024  on Shopify

Buen servicio al cliente muy respetuosos.

National Flooring Distributors

Aug 12, 2024  on Shopify

I've been using GemPages Page Builder and overall, I'm quite pleased with it. The software is user-friendly and easy to navigate, which makes designing pages a breeze. There are a few minor bugs and usability issues here and there, but nothing that significantly hampers productivity. Of course, there's always room for improvement, and I hope to see some of these quirks ironed out in future updates. What really sets GemPages apart, though, is their customer service. The team is incredibly helpful, knowledgeable, and responsive. Special shoutout to Liam, who consistently goes above and beyond—I’d rate his service 5 stars!

My Store

Aug 07, 2024  on Shopify

customer support is just phenomenal, the app is really easy to use as well

COZZY Lyne

Aug 05, 2024  on Shopify

Your Organic Pathway

Jul 28, 2024  on Shopify

I would recommend it. TONY has helped me a lot

Mary

Jul 27, 2024  on Shopify

Good support. Thank you

Art by Amanda Lanford

Jul 07, 2024  on Shopify

Great software - it's a really solid implementation and we use it to a lot of success. That said, their dev team plays fast and loose with their code refactoring. I have to check in on my pages I built now and again to make sure they are still working/displaying as intended, or when I need to republish a page - need to make sure I have time to troubleshoot .css

Eazy Review

Jun 19, 2024  on Shopify

Gempages is a great tool, you almost can do as much as if you were using wordpress. There is still some room for improvement but they are working on it. The support for sure gets 5 stars as they are quick to reply and come up with solutions most of the time!

My Store

Jun 15, 2024  on Shopify

Kind and very helpful customer service. would give it 5 stars if free version came with like 10 free pages but other than that great service... alot more flexible and customizable design wise than basic Shopify. Looking forward to the future of Gem

Compra Todo Online

Jun 13, 2024  on Shopify

Me parece super funcional la aplicacion, solo recomendaria mejorar un poco el tiempo de respuesta en soporte. Pero bien porque me solucionaron el incoveniente que presentaba.

Picnic Labs

Jun 11, 2024  on Shopify

What I like most about Gem is the customer service. They are really helpful all the time and answer very quickly. I'm so happy with the service so far.

Atelerix

Apr 16, 2024  on Shopify

Really good solution and helpful support service. Could do with a few more templates but still worthwhile.

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