GemPages App Review: Features, Pros & Cons for Shopify

Customer reviews: GemPages Landing Page Builder

GemPages is a powerful Shopify app designed to help merchants create high-converting landing pages without coding. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce store.

Reviews (3,255)

Overall rating

4.9

5

2,158
4

70
3

7
2

10
1

47

What Merchants Think

Overall, merchants have a highly positive view of GemPages Landing Page Builder. Users appreciate its user-friendly interface, comprehensive feature set, and the customizable options it offers. Many highlight the superb customer support, which is regarded as prompt, knowledgeable, and willing to go above and beyond to help resolve issues. However, some users express concerns about the time needed to adapt designs for different devices and the reliance on a paid subscription model.

Key Strengths

User-friendly and intuitive interface.
Excellent and responsive customer support.
Wide range of features and customization options.
Effective integration with third-party apps.
Ability to create professional and polished pages easily.

Common Concerns

Need to rebuild designs separately for different devices.
Subscription dependency — losing access to features upon cancellation.
Occasional glitches and slow response times.
Limitations in some features such as product sorting.
Challenges in transitioning between app versions.

Final Thoughts

GemPages Landing Page Builder is highly regarded among Shopify merchants for its versatility, powerful design features, and exceptional customer support. While there are some concerns regarding device-specific design adaptation and subscription model drawbacks, its strengths, particularly the customization options and support responsiveness, outweigh the limitations, making it a preferred choice for many users.

guatemalaonlinegt

Jan 09, 2026 on Shopify

Es una aplicación increible y muy completa e intuitiva. El servicio de soporte tecnico y atención al cliente es excelente, te apoyan en cada paso y antes cualquier contingencia.

Matjarbeyti

Dec 28, 2025 on Shopify

very useful and easy to use, it has leveled up my store appearance, but the only problem i want to report is the non sync between desktop version and mobile version, which make the work to double, by the way it is a common issue in all similar apps i tried them all.

ComprasfacilRd

Dec 27, 2025 on Shopify

muy buen servicio al cliente,los mejores

Skyblade Pickleball

Dec 20, 2025 on Shopify

Really customizable, however some functions are very frustrating to use and get just right. Also, it tends to look more like a blog than an ecom site if you don't pay attention to details.

elife公式ショップ

Dec 16, 2025 on Shopify

BaliNutra

Dec 10, 2025 on Shopify

Freedom Shorts

Dec 02, 2025 on Shopify

UI bit overwhelming in terms of options, but helpdesk very helpful!

VitaNox

Nov 24, 2025 on Shopify

The Page Builder itself is a bit harsh. Although the support team is amazing, as you can reach them basically 24/7. But what makes the support team really good is that guy called tony. He is willing to help you as much as he can and has a lot of knowledge, when it comes to Gempages and also the A/B Testing Software GemX.

Makai Candles

Nov 24, 2025 on Shopify

CocoGato

Nov 09, 2025 on Shopify

Excellent assistance with the support team , they respond quick and actually solve you problem !

ASISEA JEANS

Nov 03, 2025 on Shopify

buena app, pero le faltan funciones y mejoras

Civale Studio

Oct 29, 2025 on Shopify

great customer support thanks tony and kiran

De todo un poco

Oct 28, 2025 on Shopify

otimo suporte

moonwha

Oct 08, 2025 on Shopify

Excellent support staff. They respond quickly at almost any time during the day. They have all of my issues so far. The page builder is very intuitive and allows for any kind of page we need to be built exactly how we need it. You can keep it simple or push upsells and features. Only reason it is not 5/5 is that the integrated apps are somwhat limited in free options. You can quickly rack up a lot of monthly fees if you add too many apps without paying attention that they cost money.

Wagnum

Oct 07, 2025 on Shopify

OVAWI

Sep 26, 2025 on Shopify

insanely good customer service. software hard to use at points.

By Catalfo

Sep 23, 2025 on Shopify

I'd give this app 5 stars but the daytime customer service staff are much less knowledgeable and efficient... The staff that work overnight are very helpful.

Hill Country Chocolate

Sep 19, 2025 on Shopify

furryfect

Sep 11, 2025 on Shopify

customer service responded quick within 30 minutes and helped with what I needed

Relive The Moments

Aug 27, 2025 on Shopify

GemPages has been a game-changer for our Shopify store! We've used it for about a year to create unique landing pages that our theme couldn't handle. It's incredibly user-friendly and the support team is always fast and helpful.