Absolutely terrible experience. So many times we've run into GemPages limitations and errors—it's beyond frustrating. Publishing errors, progress not saving, and losing work are constant issues. I strongly recommend anyone considering starting with GemPages to avoid it at all costs if you value your time and sanity. Their live chat support is utterly useless—like paying $1 a day for a VA with zero knowledge. They simply listen to your problems and pass them on to a "higher team," which takes an average of 3 days to reply. My website can't afford to be broken for 3 days—it’s just not worth the money lost on GemPages.

Made me believe there is A/B testing but there isn't. I'm looking a way how to migrate to Shogun. If you are choosing GemPages as you provider, you should 100% think about the fact that they advertise features, but they don't work or are not actually included...

When i paid ANNUAL subscription i was tricked to believe there is A/B testing include. Well, there isn't if you are not using the OLD version of gempages...

NO A/B Testing Feature anymore! One of the reasons i chose GemPages a year ago was because they had A/B Testing feature which was not perfect, but was good enough to optimize my landing pages. How they scrapped the feature in the new version and leaving those like me who prepaid for a YEAR in advance with no option to do a/b testing! I'm looking how to migrate to Shogun before next billing date.

i uninstall this app i dont use why you still pickup money on my bank account

At first i liked it, then i uploaded my new theme from shopify itself, 1 month work in my new homepage, then gempages just changed everything in the homepage, everything is gone. they cannot find it back. Its really horrible. First make a copy of ur new theme before you put it live.

This app has caused us immense trouble, and we deeply regret choosing it. When we released the latest version of the theme, all the pages built with Gempage inexplicably rolled back to much earlier versions after going live, even though we had saved everything before the launch. It still automatically reverted to the incorrect version afterward, making it impossible to update or save any pages. Additionally, the customer service response and problem-solving speed are extremely slow, even when the issue has been clearly described. If you are running a long-term business, do not choose this app, it is completely unreliable.

It keeps on crashing never saves my work and has tons of extremely irritating bugs and glitches.

HORIBLE JUSTE

They reduced the number of theme sections available. Now if you want more than 20 sections you must pay 59$/month

The support is very slow. You can't hope an answer quickly. Very bad support

If you want a beginner layout design, you can choose the gem page, but if you want a webpage with transition and animation, you must search for another web design platform. Gempage can't provide transitions and animation and does not support importing transitions from other web design platforms. In hook and crook you want transition then they provide other service which is paid. Means first you have to pay for gempage pro plan for enable there pro function and then buy another plan for animation and other things. This is not win-win situation in gempage and their customer. Waste of money.

They are very long to answer, bad support.

messed up all of my product pages and i couldn't revert back to how it originally was

I am not a happy customer they expect you to know the system and it's practically impossible to get support I think we dealing with multiple people at the same time it takes for ever to answer you

Not easy to use, layout changes constantly when switching from mobile to PC format

Es un robo no la instalen.

No answer from their customer service in hours. Mulitiple bugs and not compatible with every theme without custom coding

I was testing different apps for funnel building and forgot to cancel the subscription, and they refused to give me the refund even thought I didn't use the app, I definitely recommend use funnelish it's way better

I tried to use it and it made my site with errors. and also after removing the app we still have issues.